Thunderbird Support Forum

Since my latest Linuxmint update (Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy), when I right click on an email address NOTHING happens. It ALL versions before 115.5.0 when I right clicked on an email address I had options like: I could copy email address OR even start to new email with that email address as the recipient + Others. Is this deliberate in 115.5.0? or is there a way I can get it back?

thanks Sam

I'm trying to install Thunderbird to access Spectrum webmail with my computer running Windows 11. I have this on 3 other computers running Windows 10 with no problem. Things I've tried: Using both webmail.spectrum.net and mail.twc.com for both incoming and outgoing servers (both work on my other computers). Setting up for both IMAP and POP3.

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

All of a sudden all of my Comcast accounts are receiving the message: "Alert from account XXXXXX: Temporarily blacklisted IP Address - Try again later". Contacted Comcast and elevated all the way up to the top technical group and was told it was a Thunderbird issue. Tried resetting passwords, etc to no avail.

Earlier this week I notice that my Thunderbird was upgraded to ver 115.3.3. Now sending email using address book LISTS fails to save the email as draft and fails sending the email. I can send the email if i list each person in the LIST in the TO field. However, none of my address book distribution LISTS work. I use the LIST every week, so I know it worked fine with the previous version??? I even tried to create a new list and that failed the same way, so it looks like LISTS do not work in Version 115.3.3??? Is there a way I can go back to the previous version of Thunderbird??

Troubleshooting Steps:

  1) Closed Thunderbird and retried email using a new LIST; FAILED
  2) Reboot PC and retried. FAILED.
  3) Sent email to multiple recipients without using LISTS. PASSED.
  4) Tried creating a new LIST using recipients I know work. FAILED.
  5) Update Histroy:
        Version 115.3.3 Installed 10/21/23
        Version 102.15.1 Installed 09/13/23
        Version 102.15.0 Installed 8/30/23
  6) Last successful email sent using a LIST on : 10/17/23
  7) Retested failure with Version 115.4.1 (64 bit). FAILS

duplicate of /questions/1445549 thread.

Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato dal vostro portale dove mi diceva: spazio archiviazione terminato. Effettuata la procedura i messaggi in entrata hanno iniziato a funzionare regolarmente ma mi sono accorto che tutte le mail nella cartella posta in arrivo erano prive di testo. Cosa può esser successo e se è possibile ripristinare, grazie mille per un vostra risposta. Vi lascio in allegato un'immagine come campione. Cordiali saluti, Gianfranco

Hello, how do I disable Thunderbird from updating? I was having issues sending and receiving emails with the new 115.3.3 update but as soon as I downgraded to 112 the problems went away. I would like to keep it this way.

I have been using Thunderbird on my computer (and predecessors) for many years. I restarted my Windows 10 system this morning and Thunderbird has gone crazy. By crazy, I mean: - It is running continuously at 16+% CPU continuously. - The application deploys the UI but becomes barely responsive. It seems like it is an infinite wait while processing something. - The RAM memory usage just keeps going higher and higher, consuming many gigabytes of memory and going up to 80-90% of my 32 GB of memory.

I've tried restarting TB many times and did a complete shut down of my computer and cold reboot.

It seems like it may be doing some kind of repair or re-indexing procedure. But it looks like that will take infinite time and memory.

Any help or suggestions would be welcome.

Thanks

CT

MS mails (hotmail & outlook) to gmail accounts are bounced error 550-5.7.26

With Outlook mail client it goes well, but via Thunderbird it is not working since some time. Maybe since I switched from Avast to MS Defender?

I've installed Thunderbird 115.4.1 on my ancient Macbook pro, in hope of getting to grips with my gmail (which I previously read using Firefox web gmail). There are over 20,000 messages, and I want to find and delete ones with BIG attachments. Is there a way to order my view by attachment size?

The sort-by option lets me choose 'attachments', so emails with attachments are listed above those without, but the list is still ordered by date, and the attachment size is shown only per email when the message is selected.

Any clues much appreciated.. thanks Alan

Hello, does anyone else experiencing in the last month Thunderbird forgetting set up email accounts? It comes every 3-4 days, then I can set up my accounts from scratch. It is annoying. If you have the same problem, do you have any remedies? Thanks.

I have a number of contacts where the email address reflects the person's position. Over time the person in this position has changed. Even though I have edited the contact to show the new person's name any incoming email still shows as from the old person.

For example Joe Blogs contact has email director@abc.com We receive lots of email in Thunderbird from Joe. The contact changes so that now Martha Jenkins now uses director@abc.com Now we receive emails from Martha but they still show as coming from Joe Blogs. There does not appear to be anything in the header that refers to Joe Blogs. The header only includes director@abc.com and Thunderbird somehow looks up old email and shows it as coming from Joe Blogs even though this is no longer true.

It is really annoying.

I hope I have explained this well enough.

Regards Drew

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

I lost power to my PC when Thunderbird was running (thanks electrician who tripped the whole fusebox!). Since then despite everything I have tried Thunderbird will not open my mailbox. I get the screen 'Set Up Your Existing Email Address' shown in the screenshot. I can see my address book.

I have tried creating a new profile, copying across all the data from the profile in use until yesterday and changing the profiles.ini to point to the new profile. If I start using the profile manager (thunderbird -p) it shows the new profile but if I click it then I still get the same screen shown in the screenshot.

After looking at other support pages I tried deleting the .lock files and rebooting, still the same.

Under the troubleshooting information I can see the correct profile folder and open it, if I click about::profiles then the correct profile is in use.

It is a bit more complicated as I had the profile on a NAS drive but I have created a new profile on the PC and copied all the data in the profile directory to the local profile folder. Still the same results.

Edited: After trying a couple of other things - import into a new profile from the currant one, still same results, and changing the installs.ini file to match the profiles.ini one, also same results, I have uploaded a couple more pictures after looking again at other support questions.

I am on version 115.10.1 (32-bit)

Thanks for any help.

My local folders are presently on my C disk.

Can I move them or another disk where I have more space?

Next ime I move folders to local account, will they go to the new locations?

Rgds

Following a thunderbird advice to clear the save file of my default email, the delete folder disappeard. This is ny umpteenth request for "How to reinstate the delete folderik’ for ‘Thunderbird" over many months and no response from you!’

Do some corruption problems on my PC I recently reinstalled Windows (via MS cloud install option) and the reinstalled Thunderbird - currently running 115.10.1 (64-bit)

There were a few problems so I just did a clean install. IMAP and imported a copy of my address book.

Now on outgoing emails, occasionally the URL are highlighted a different color. I have confirmed that this is what the recipients are doing. I can't find any option that would indicate that I have asked for the URL to have a different color. I have tried light/dark/system default mode on the color theme and I can't see a difference...

Granted, it is not critical, but it is completely annoying. See the attached image.

I recently updated Thunderbird to 115.3.3. When the update was complete it appears to have split my profile into two and created two of Inbox, Drafts, Sent, and Trash. I use Earthlink which is the name of the POP3 account. Now there are Inbox, Drafts, Sent, and Trash for "Earthlink", and a set for "Local Folders". Junk and Archives are only associated with "Local Folders", and "Outbox" shows up under a "Local Folders" header along with all of the folders I used to organize received messages. When new messages are downloaded they appear in "Inbox / Local Folders". Nothing appears in any of the "Earthlink / ..." folders.

I don't recall exactly what it looked like before but there was only one set of the primary folders, and the local folders I created to organize my inbox. I have attached screenshots of the the folder navigation pane, as well as the odd organization of the "Account Settings" tab. I am admittedly not an expert. Any help is appreciated.

115 is awful. I want out. I have deleted it. Emptied Trash. (mac) I only use Thunderbird for mail, no plugins, nothing fancy. I re-downloaded 102.15 (not beta).

I followed the instructions on this web page to use "about:profiles" set my 24 GB folder as default. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles

> Set as default profile This option allows you to switch profiles. > Click this to make Thunderbird use this profile by default at startup.

Then I used Terminal as described to select the same profile to launch at startup.

> In the Terminal application, enter the following: > /Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin -P

I launch Thunderbird 102.15 (not beta) and I always get the alert - "You have launched an older version of Thunderbird." The only option is to create a new, empty, profile, or Quit.

So there's something else I need to get rid of. Something else that needs to be removed / fixed / done to get 102 to open what 102 opened less than a week ago, before I downloaded 115 and SHTF.

Since 115 _instantly_ opened the profile from 102, I know there was NO extensive conversion, no migrating all the content to some new paradigm. It was instant, and all 24 GB was there.

So I want to un-instant whatever 115 did and go back to 102. How do I do that?

Do I need to text-edit some data file with a version number so that 102 accepts all 24 GB of data as it did before? I'm happy to do it. Just tell me what to do.