Thunderbird Support Forum

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP sur un PC et POP sur l'autre et aléatoirement des messages reçus sur un compte d'un PC (IMAP ou POP) , après suppression, font disparaitre le message correspondant sur l'autre PC.

Merci

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

I have several emails set up on my desktop Thunderbird app (Yahoo, Gmail, Fastmail). For some reason all emails that I receive in Yahoo are also showing up in the Fastmail account. I do not have this set up at Yahoo (I have the standard account that does not allow automatic forwarding) so I believe it is happening in Thunderbird. How do I turn this off? Thanks.

i want to disable my spamblocker/ junk mail detector in firefox ..... it keeps sending legit emails to the spam file no matter how i adjust the junkmail settings....is there a way to just turn the spam/junk detector off altogether?

i already have spam detector through my cPanel at my webhost and another junkmail detector in antivirus/malware program on my desktop

i don't need firefox diverting legit emails that get through the earlier detectors.

Dear Sir, I don't know why whenever I log in the Thunderbird email (IMAP), the problem is that the Thunderbird email account always download the email to my Inbox very slow? How to solve this problem ?

In one of my folders used just for certain emails then are now disappearing and to get them back I have to click " show only emails from people in my address book. That is not always the case depending on the sender. Got a fix ?

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains with this new version.

1) I want to move one message to a Local Folder, and I get the message at the bottom "nn messages moved from Inbox to Tr.ash". The one message I wanted to move remains in the Inbox, and I have to move it again. When I try to move them again, the folder displayed is NOT the one into which I had just tried to save. I have no idea if any messages were moved from Inbox to Trash, and I have no idea how I would find them.

2) The font size in the window is smaller than it was with 102, and there is blank space on the right. Is there a way to increase the font size?

3) I read one mail message and I process it (delete it or save it in a Local Folder). Most of the time, the next message in the Inbox is opened. But sometimes the window advances to a message further down in the Inbox, and I then have to go back into the Inbox to access then next message I was planning on reading.

Hi, ubuntu 22.04 thunderbird 115.5.0 (64-bit), firefox firefox-120.0.r20231129155202-x86_64.AppImage. Just replaced snap-firefox with appimage and now links in emails don't work. New firefox window opens but no url is loaded. I would expect the link would open in a new tab in the already open firefox. New firefox picked up all the old config files after a bit of editing.

Thanks Jim

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means