Thunderbird Support Forum

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password".

Email is from gmail. App version is 115.9.0 (64-bit).

I had ab account that I deleted. however the system still tries to log into the server to see if there are any new messages (for the deleted account). The account does not exist however and it cannot access the server so it hangs waiting for a response that can never come.

How can I stop Thunderbird from doing this?

When I try to send emails, I receive this message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: [M1] Authentication required (6aecbed3-07a6-11ef-9de7-83bcbd00a978). Please verify that your email address is correct in your account settings and try again". I have checked as requested by this message, and everything appears to be in order. Can anyone help with this issue, please?

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Thunderbird fails to access comcast.net email accounts after years of working correctly. Version 115.10.1. I have tried changing the password many times after talking to Comcast support. The best they can do is suggest I contact you.

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunderbird processes, before Thunderbird can be restarted.

I cannot send or receive emails from my laptop on [edited] @comcast.net nor [edited] @comcast.net. I can send and receive on my iPhone at [edited] @comcast.net and don't understand why. My primary password was corrupted in the breech I believe because I haven't forgotten it but it isn't being accepted. I believe the best way to solve is for a temporary primary password to be sent to [edited] @comcast.net or texted to me at [removed phone#] or mailed to me via overnight mail. This would allow me to regain control of both accounts. Nothing in the forum addresses this issue that I saw.

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a nightmare to get one for it due to the new way Apple deals with stuff like this. I have to get an 'App Specific Password', which involves logging in, which I hate doing and doesn't work because I use a VPN and Apple discriminates against VPN users and locks my account every time i login (even though it's the same IP address every time).

I did manage to generate one, which got rid of the problem for a day or two, then it came back, generated again, and so I go around, each time having to unlock icloud account, remove old password, generate a new one, paste it into TB and then its fine for a few hours/days.

Would be very grateful for any ideas why this is happening and how to cure it.

thanks

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Hi there,

I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the other. However, only 359 have transferred. I've tried again and nothing has changed. Its made a big mess of both my gmail accounts.

Is there a way to search ALL emails for everything received in the last 1 day, last 3 days etc, whether or not the folder is subscribed?

I just had a big problem finding particular new emails. The reason was that that somehow the folder had got unsubscribed. This shocked me because I hadn't even realised I needed to subscribe to folders to search them.

In a practical sense the problem is therefore fully solved and all I need to do is to make sure I'm subscribed to everything. But I find it disturbing that anything could undermine the very simple search of what emails I received today. So I'd like to understand if there is indeed any way to see all of today's emails without any exception.

The search I was using was "Age in days in less than 2" and I was doing this both with "Run search on server" ticked and unticked. The emails are all there on the server, so surely there must be a way to see them in a raw naked state before they are sorted into folders? I guess the global search is able to do just that, but as far as I can see it doesn't seem able to search by any kind of date range (can filter but not search).

Hi. I have inherited a job where the email is Gmail. I inadvertently set it up in Thunderbird, and it downloaded about 1500 emails from the server. I don't want to delete them off the server, as I'll probably be passing the account onto someone else soon.

1/ So, will they redownload every day I open Tbird?

2/ If not, is there a way I can delete them off my Tbird, and they DON'T redownload, but stay on the server?

Thanks, CD

When I start Thunderbird, it asks for Master Password right away, and then again just after it opens up.

I asked question last year, but didn't get much response.

What can I do to just have it ask one time when starting Thunderbird? I tried disabling "check new messages at startup" on all accounts.

As I move from an old computer to a new computer, I can't seem to remember my old computer's T-bird password, which asks for the new computer download setup. Where can I find the password on my old computer?

I had to completely reset my pc and APP Data ahs been deleted to all the Local folders went with it. I had an IMAP setting, Is there any way I can retrieve content from server or from Thunderbird? Thank you