Thunderbird Support Forum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

I have a friend who has been using the Outlook email client with her Gmail account. She's looking into moving to Thunderbird. Is it just a matter of... - making sure that IMAP is enabled in her Gmail account - installing Thunderbird - adding the Gmail account and credentials to Thunderbird

She's got lots of folders so is concerned that they won't be lost in the process.

I have installed Thunderbird on a new (Windows 11) lap-top. When I get to "Account setup>>Set up existing email address", and enter my password, I get the response "Configuration found in Mozilla ISP database", but when I click "Done," there is a long hesitation on "Checking Password", and finally the message pops up "Unable to log in at server. Probably wrong configuration, username, or password." I know my username and password are correct. All configurations appear to match those on my old lap-top. Server is att.net.

I prefer Thunderbird for composing, reading, and replying to emails, and have a decade's worth filed and stored locally on an older lap-top, which I will want to import.

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my provider. Can you please fix it for me? With thanks Heather

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated).

for example as i provided in the picture i want to use the inbox named Eurasia as the main inbox and create folders within which i will use them as receivers for the all the other emails (Carlos, Sophia, Sent).

Is this possible and if yes please if you could provide me with a step by step guide.

P.S the emails are POP3 as well as the second screen shot if from MS Outlook and it's the final result of what i want.

Thank you in advance.

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anything moves I get an unexpected error with no explanation Don’t know if I need to try a little at a time or if that even matters

I just downloaded the update (115.4.1), which has caused all kinds of problems. I can no longer automatically connect with my server, the typefaces have changed in my inbox, there are no longer 'get messages', 'reply', 'forward', 'write' buttons, etc. Can I simply remove this update? Thanks.

Bonjour, Je suis sur thunderbird béta par hasard (mauvais téléchargement, erreur de manipulation) et, je désire soit retourner sur thunderbird release ou que thunderbird béta soit en français car je ne maîtrise pas du tout ni l'anglais ni l'informatique. Pouvez vous résoudre mon problème. Merci. Cordialement. Gilles

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn't tell anyone. My email stopped arriving at bradfraser@bradfraser.net two weeks ago and all attempts to rectify this have been stymied by my not having my dashboard info for the site, and I am unable to get it from Viux. (Which seems to have a bot answering questions.) Is there any way you can help me access this email account and get it running again? Any help would be greatly appreciated.

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

I use Thunderbird for my work email. Since early October, I have had difficulty accessing the internet using Thunderbird. I can access my work email account through the web, but that is a bit clunky. I have no problem accessing the internet via Firefox, and I can access my work email via Thunderbird if I use my phone as a personal hotspot. Is there a setting on Thunderbird I need to change, or is my problem more with my internet provider (Quantum Fiber)?

Good day,

When moving email servers from Webmail to Zoho, I logged in to all the emails I wanted to backup/copy on my machine and made a copy of the IMAP folder. Fast forward, I want to restore/read from these legacy emails locally on Thunderbird on a different installation, and I'm finding it difficult.

I copied the folders back into the IMAP folder of the new machine but nothing happened.

I would appreciate help with this restoration.

Best,

~Ebinisa

Why is it that every time Thunderbird updater installs on my laptop, my taskbar link to it becomes unfindable and I have to 1 click on it so that Windows says it can't find it and would you like to remove it so I can then say yes, 2 wait until the taskbar link disappears, 3 go to my desktop icon for Thunderbird and right click to have it pin to the taskbar (AGAIN!) What does updater do to the taskbar pinned icon that it won't work until I remove, replace it, and go back to work??

Updater should NOTHING to do with any of my taskbar icons, let alone the one for Thunderbird. Tell me something I don't know.

Thanks Lance M.