Thunderbird Support Forum

I would like to have either of these options:

1. Numbered list item Set Get All Messages to Download/Sync now...
2. Numbered list item A (custom) button on the Toolbar for Download/Sync now...

While there was a suggestion in this [https://support.mozilla.org/en-US/que.../1387615|thread] to add the following into the Config Editor. It does not work.

• Bulleted list item 'mail.server.default.check_all_folders_for_new' set as 'TRUE'

Hello !

I've been looking for some ways to import GMail takeout exported mails files that use MBox format. Googling I found some extension to do it, named "ImportExportTools NG". I've tested and it seems to have some issues : for example, after importing some MBOX files, the mails counts doesn't match GMail's values. I have not spent time to diagnose it yet...

I've also tried to simply put my MBOX files in my TB local folders and it seems to work.

Please, could someone confirm that this last trivial way actually works, and thus there's no need to any extension or tool ?

Thanks for your help.

Regards.

Hi all,

Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or other addressees.

I use Windows 10, TBird 115.6.1, and Gmail (with POP3 for the affected account).

BTW, this is not happening with an IMAP account I also use with TBird. Copies of messages I sent continue to be automatically saved to that account's Sent folder (as usual).

After researching this problem for several hours today, I've found that it's not an uncommon issue. The general advice is to navigate to Tools > Account Settings > Copies & Folders, check the Place a copy in, select Other, then point to the Sent folder of the affected account. (Alternatively, a copy can be requested to be placed in the Sent folder under Local Folders, which is actually what I've had set for many years of using TBird).

I tried sending multiple test emails to no avail. Nothing solved the problem of no copies in SENT. Despite that, every time I sent a new email, my Sent folder message count showed the addition of one more message, but no message appeared. Right now my Sent folder says there are 14 messages there, but none actually appear. The folder is empty.

I then tried several other alternative suggestions from Mozilla and other websites. Nothing works. Copies of emails I send are being saved to my Sent folder on Gmail webmail. Just not in Thunderbird.

I also tried the REPAIR option for my Sent folder. No effect. Shut down the program, re-started it, etc.

I verified that I had set TBird as an exclusion in Windows Security.

As a last resort (since this is a very troublesome problem!) I created a new "Copies" folder under my Local Folders and set the "Place a copy in" that new folder instead of into Sent. That did actually work. Copies of emails I sent after that did show up in that new "Copies" folder.

I would appreciate any assistance you can give, as I suspect my TBird Sent folder has somehow become suddenly corrupted. If so, can you suggest how to proceed. Thanks very much!

A week ago I reported a bug in 115, https://bugzilla.mozilla.org/show_bug.cgi?id=1875103 , which forced me back to 102. This is so far untriaged. Can anyone say roughly how long it will be before this is picked up by the dev team for review? Thanks

How do I change the order of my email account folders in Thunderbird 115.6? I have multiple accounts and just added another, and I want to move it from the bottom of the sidebar to a higher location. I used to be able to click and move around accounts in the "account settings" mode. Now, that doesn't work. Is there a solution? The instructions provided in the video created by Thunderbird in 2022 doesn't work! Please help!

I had given up on TB several months ago, but recently downloaded it again. After a couple of hours of messing with it, I was able to get it to send emails again. All was good for about 3 weeks and all of a sudden, it quit sending emails again, for no reason. I had not made any changes in the settings and I'm sure msn had not. Really getting tired of this, but I still prefer TB's customization over the other email software like Outlook, etc.

Any suggestions on how to get it working for good would be greatly appreciated, or I'll have to go back to Outlook and stay with them. This is getting old.

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to an email and when I send a newly created email or replying to a receive email, I get the following error message - " Sending of the message failed. An error occurred while sending mail. The mail server responded: <[edited] @tx.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I've been using Spectrum and Thunderbird for many-many years. This problem is going to cost me big-time if not resolved soon. I love THUNDERBIRD!

Please help!

My email address is - [edited] @tx.rr.com [removed phone# from public]

Good Morning,

 I am having a problem accessing my email through Thunderbird.  I have a Comcast account.  Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird.  I have been on the phone with comcast and they suggested I contact you.  I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get:
"Sending of password for user lmccleery1 did not succeed.  Mail server mail.comcast.net responded [AUTH] Authentication fail."  I also get the message: "login to server mail.comcast.net with username lmccleery1 failed."

The auth code is 1014.

 I will be anxiously awaiting your response and hopefully be able to resolve this issue.

Thank you so much, Linda McCleery

Can you please let me know why the coloring of my text which was so simple in the earlier versions is no longer possible.

In such situations can you allow me to use an older version till you fix these bugs?

This is very frustrating and will be grateful if you can help.

I have been a donor and really want to see Thunderbird succeed.

Regards

John B Samuel

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

I have Thunderbird version 115.5.1 installed on my Windows 11 laptop. I have logged into my gmail account and subscribed to google calendar. I have turned the off default reminders for events and don't have any extensions installed, but when I create a new event and select "No Reminder," Thunderbird automatically sets a 30-minute reminder. I can modify the reminder by editing the event after saving, but I can't directly create a new event with no reminder.

how do i review my previous questions on the forum? I am not seeing any responses to my questions and wondering if it is me. for example light screen and dark screen, how do i adjust it?