Thunderbird Support Forum

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu and delete the email that way. Other times I cannot delete. If I come back later, I can usually delete again. How can this be fixed? Thank you.

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total number and the number of unread messages are normally displayed, and in the message list, the unread are highlighted. I was using a filter for something else totally unrelated, and suddenly I began seeing only total e-mail number, and the unread are no longer highlighted. The unread are still highlighted in my other folders. Is there some way to get the unread messages in my primary inbox marked again? Otherwise I often don't know which to read. I'm talking about thousands of messages, not just a few! Thank you.

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a year. Please help me.

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 back to the first of the year. I also lost everything in my draft folder.

Carbonite did a restore of the default file (that was dated 4/8) by couldn't get these back. Need to get everything that was in the inbox and draft file on 4/26 (or sometime prior) What can I do?

Quite often I find that Thunderbird is very slow to obtain a connection with my Outlook account. I can run my Outlook directly and everything is updated in about 20 seconds and at the same time it may take a couple of minutes up to a few minutes for Thunderbird to complete downloading. Additionally, many times during this lag in connecting, I receive a message that the password is incorrect, which is bogus; all I have to do is select "Retry" and the download process continues. I am using the latest version of Thunderbird "115.10.2 (64-bit)." This problem has been occurring on previous versions as well.

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from & preview is all the same email from Amazon from 2017.As time goes on, it takes over more emails. My phone email is fine, so this is strictly a Thunderbird issue again.I used sfc/scannow & it said it found problems & they were repaired. Now I see a few more emails look like this. I'm about ready to chuck Thunderbird & go back to Outlook. This has been going on for several weeks with the first issue, the combined emails just started today.

When I click on the arrow to acquire any emails from my isp it will often say downloading 3 emails or 5 emails or some number, but only one or two come in. I have to hit the arrow again to get more. Sometimes it will say downloading some number of emails, but NOTHING comes in. I don't remember this happening until about a month ago. Can you help?

I have a calendar event with multiple people set up. I want to add a person to the event and only send a new invite to the new person (and not send a second invite to the original invitees). Is this possible? thanks.

Along with most of the world, I hate threads. My normal practice is to keep only the last email in a thread quoting all the contributions, and to delete the rest. Then I have one email with everything about that in it, with a history trail. I've done this for years and years. Then, some time last year, after an update of Thunderbird, everything was in threads. Someone replies to my message, and the thread goes missing from Sent, and appears in Inbox, but not marked as unread - you only see this when you expand the thread. If you reply, it jumps back into Sent. Finding anything is now a time-consuming nightmare. But there also appears to be at least one bug.

Suppose I now go into a thread and delete an intervening email. Thunderbird clears the preview panel of emails. If I click on Sent then back in Inbox, they reappear! But if I'm now confused as to exactly what that delete did to how many emails, I click Edit / Undo Delete. What it seemed to do tonight when I hit the Delete was get rid of a big chunk of the large thread, including some emails I hadn't read yet, and some not in this or other threads! They are not in the Deleted folder - they are gone! I think it has also done this before. What a mess! As for evidence, reproducing it is not something I want to do.

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it can't connect to the server. Godaddy says they haven't changed anything. I can log in on Webmail but not with Thunderbird. Thunderbird brings up my mail from before it couldn't log in so I have all my stuff I have saved but I can't get new mail or send mail. I deleted Cache, restarted and all that... Disabled add-ons in trouble shooting mode. Here is what I got. Much appreciated

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent:

1. A pop-up appears, which reads 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message to Local Folders/Sent-mydomain.com

2. The current command did not succeed. The mail server for account mydomain.com responded [TRYCREATE] Folder doesn't exist. (Failure).

Sent messages appear just fine locally in Thunderbird, and also on Gmail, and they send fine as well, so I just need to disable the incorrect error messages. Thanks for any help (NOOB level tech savvy).

I'm setting up TB for the first time with multiple email and calendar accounts. Some are gmail / google, and others o365.

The primary TB account's calendar doesn't seem to be syncing fully. It's an o365. account. But the email is working.

I added an event on my Outlook for Android on my phone. Its appearing in OWA, and in New Outlook on my computer (so it did sync from mobile Android device to server, and from server to my New Outlook on the Windows desktop). But its not appearing in TB.

Not sure what to check or what the issue might be.

Also, I'd love to replace Outlook Android on my mobile with what I think is K-9. But can't get the same account referenced here to connect to the outbound server.

Welcome any help, and appreciate you all doing this collaborative work.

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse button is down, and lightens when the mouse button is released. Nothing else seems to happen.

I hope you can help; this is a major problem.

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David