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Changed password in Juno pop mail & cannot get Thunderbird to download my email anymore

How to restore link from Juno pop mail to Thunderbird?. Changed password in Juno, then couldn't download messages to Tbird. Tbird help page said go to settings>secur… (read more)

How to restore link from Juno pop mail to Thunderbird?. Changed password in Juno, then couldn't download messages to Tbird. Tbird help page said go to settings>security>passwords>[highlight affected account]>delete. Then close & reopen Tbird. You will be prompted to sign in. When I restarted Tbird I was not prompted to sign in or create new password. I can't figure out how to get my juno back in conversation with Tbird. mailbox://[p[.juno.com.dvd Thank you! Kathy

Asked by Kathy Van Dame Prieš 6 mėnesius

Answered by Kathy Van Dame Prieš 6 mėnesius

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cant get a gmail account to work

I erased my password on an gmail account in thunderbird, I changed it in gmail. when I start thunderbird it asks for the email account instead of just the new password. I… (read more)

I erased my password on an gmail account in thunderbird, I changed it in gmail. when I start thunderbird it asks for the email account instead of just the new password. I fill in the email account and it sends error 400 back to me.

Asked by spam_file Prieš 6 mėnesius

Answered by sfhowes Prieš 6 mėnesius

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Digital Signatures are maked as not valid in TB 115.1.0 (64-bit) Windows

In TB 115.1.0 (64-bit) on Windows digital signature are maked as not valid for an unknown reason. This happens at least with emails send from Outlook clients. In TB 102.… (read more)

In TB 115.1.0 (64-bit) on Windows digital signature are maked as not valid for an unknown reason. This happens at least with emails send from Outlook clients. In TB 102.14.0 (64-bit) on Windows this digital signatures were shown as valid. However, digitsal signatures of emails send from other clients (e.g. Thunderbird, Nine from 9folders) are shown as valid.

Asked by dM Prieš 10 mėnesių

Answered by velosol Prieš 7 mėnesius

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Thunderbird is identifying all mail from the New York Times as Spam

All messages I receive from "nytdirect@nytimes.com" are being identified as spam. I have added this address to "collected addresses" and enabled the option in junk mail s… (read more)

All messages I receive from "nytdirect@nytimes.com" are being identified as spam. I have added this address to "collected addresses" and enabled the option in junk mail settings but it still is identified. My DKIM extension reports that DKIM is valid and signed by NY Times. SPF is a pass and DMARC is a pass. I have enabled adaptive junk filtering and each time it comes in I click the "not junk" button.

I have enabled the adaptive junk filter logging but the log is always empty. Messages from other sources seem to be ok. My messages are being forwarded to me from DYNU's message forwarding service.

Any suggestions on what I can do will be greatly appreciated. Thank you

Asked by Kent Prieš 7 mėnesius

Answered by Kent Prieš 7 mėnesius

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Extra blank space in print preview

Hello, after updating to the latest version of Thunderbird 115, there is a problem that during the print preview, unnecessary free space is generated (an email normally h… (read more)

Hello, after updating to the latest version of Thunderbird 115, there is a problem that during the print preview, unnecessary free space is generated (an email normally has 3 pages in the reading view, and on the printout there are 6 pages, including 3 almost empty). I am attaching an example of an e-mail that does not contain personal data but there are unnecessary spaces.

Attachment: https://1drv.ms/b/s!AsRIN2or67khpd9voSdd1MtJJq1uZA?e=RvbB1a

Please help

Asked by Krzychu Prieš 10 mėnesių

Answered by sfhowes Prieš 10 mėnesių

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Scary message delete behavior when content display blocked

In Thunderbird 1153.1 (MacOS), it appears that the "Delete" button next to the header information on a message whose content display is blocked per privacy settings is ap… (read more)

In Thunderbird 1153.1 (MacOS), it appears that the "Delete" button next to the header information on a message whose content display is blocked per privacy settings is applied not to that individual message but rather to the folder containing it. There's (fortunately!!) a confirmation dialog warning that that entire folder would be deleted unrecoverably, but it seems non-intuitive and dangerous that the button's scope should change depending on the content display status. When the content is displayable, the button applies only to the individual message, as I'd expect.

Asked by wevdap Prieš 7 mėnesius

Answered by wevdap Prieš 7 mėnesius

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The view email sending details

Previously one could tap view, and see exactly all the transmission details of emails, especially spam or phishing, and I could highlight, copy and paste to send to SpamC… (read more)

Previously one could tap view, and see exactly all the transmission details of emails, especially spam or phishing, and I could highlight, copy and paste to send to SpamCop or phishing.gov.uk so the sender could be traced and blocked. This feature seems to have gone with the new update. Sorry if thick but am 79 yo Geri. Cheers and thanks

Asked by Alan Jones Prieš 7 mėnesius

Answered by Alan Jones Prieš 7 mėnesius

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Microsoft Outlook Password

Hello, I am using the latest stable release of Thunderbird client on Windows 11 and just today it's been asking me multiple times for a password to my Outlook account. I… (read more)

Hello,

I am using the latest stable release of Thunderbird client on Windows 11 and just today it's been asking me multiple times for a password to my Outlook account. I have kept adding a one time app password through the official Microsoft website under account management but it's been asking a few times that it needs a password.

Do you know if there's been any outages to the Microsoft servers or what this issue could be related to? Is there a way I can send any logs directly to you that might help find the issue?

Thank you for your time.

Asked by Elite911 Prieš 11 mėnesių

Answered by sfhowes Prieš 11 mėnesių

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Cannot log into Microsoft outlook email accounts Cookie permissions

A browser window pops up and there's a Microsoft logo: We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service… (read more)

A browser window pops up and there's a Microsoft logo: We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service.

https://login.live.com/ is the URL in the mini-browser window.

This all worked in the prior version, something changed in 115.3.1 (64-bit)

Firefox is the default browser. I tried it with Edge as the default browser, same problem. It didn't used to pop up a window to login.

Asked by joesabin Prieš 8 mėnesius

Answered by sfhowes Prieš 8 mėnesius

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Adding yandex.ru account via normal password

Hello! I'm having problems with setting up my yandex account in Thunderbird. App password is absolutely correct. The most curious thing is I was able to setup another ya… (read more)

Hello! I'm having problems with setting up my yandex account in Thunderbird. App password is absolutely correct. The most curious thing is I was able to setup another yandex account, but now I can't setup the second. I asked yandex for support, but they told me to ask you for help. Could you help me please?

Asked by a.v.nokhrin Prieš 8 mėnesius

Answered by sfhowes Prieš 8 mėnesius

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Scam Email Warning

I have two Mac systems. An M1 2020 MacBook Pro and a 2014 Intel Mac mini, macOS Monterey on both systems. I use the email client "Postbox" which is based on Thunderbird.… (read more)

I have two Mac systems. An M1 2020 MacBook Pro and a 2014 Intel Mac mini, macOS Monterey on both systems. I use the email client "Postbox" which is based on Thunderbird. When I saw the announcement for Thunderbird 115 Supernova I thought I'd give it a try. Installed on the MacBook Pro, played around a bit but ended up uninstalling it. Now on the MacBook Pro, I keep getting the attached image where the email body should be. It only happens on the MacBook Pro, so I'm thinking it must have something to do with the Thunderbird installation/removal. What do I have to do/delete/change to have this go away? Thanks.

Asked by Homer712 Prieš 8 mėnesius

Answered by Homer712 Prieš 8 mėnesius

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Master or primary password is not being accepted anymore

Hello, I set up a master/primary password, but it isn't being accepted. How do I reset it or get rid of it completely for Thunderbird? I've tried uninstalling the progra… (read more)

Hello,

I set up a master/primary password, but it isn't being accepted. How do I reset it or get rid of it completely for Thunderbird? I've tried uninstalling the program, rebooting the computer, then reinstalling Thunderbird, but the password request continues to pop up.

Thanks!

Asked by chrystiality Prieš 9 mėnesius

Answered by chrystiality Prieš 9 mėnesius

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IMAP Office365 stopped working: "User is authenticated but not connected"

Hello, All of a sudden, this morning, my Thunderbird (102.12.0) will not sync my Office365 account's inbox via IMAP. I get the error message that The current command di… (read more)

Hello,

All of a sudden, this morning, my Thunderbird (102.12.0) will not sync my Office365 account's inbox via IMAP. I get the error message that

The current command did not succeed. The mail server for account [my university account] responded: User is authenticated but not connected.

A couple of seconds later, the above message is replaced by:

Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem.

The problem occurs on my laptop and on my desktop. I am sure all my settings are correct. I have read the entire thread here: https://answers.microsoft.com/en-us/outlook_com/forum/all/thunderbird-imap-responded-user-is-authenticated/062a82f6-e678-4462-88b7-dd6cc318386f

I have disabled IPV6 as instructed in the preferred answer: advanced config > network.dns.disableIPv6 = true.

I have also added network.dns.ipv4OnlyDomains = office365.com (I also tried outlook.office365.com).

I am using Kaspersky One antivirus. When I installed it, I had to add Outlook in the trusted addresses, as it wouldn't let me send email, but after I did, Thunderbird was again working as expected (this was two months ago). I am adding this detail just in case it is somehow relevant.

I am not sure when Thunderbird updated to 102.12.0 or if this is in any way related to the problem.

Meanwhile, I can sync incoming mail in my Gmail app on Android. I saw that the IMAP setting there uses port 443 instead of 993. When I tried setting 443 in Thunderbird, it simply took too long to connect to the server and timed out.

I don't know what else to try. Hopefully, you can think of a solution.

Asked by cheeseus Prieš 12 mėnesių

Answered by cheeseus Prieš 11 mėnesių

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Authenticating to Outlook O365 with PIV card

I'm trying to set up Thunderbird as a client for outlook O365. We use PIV cards for authentication. When I try to add the account, a pop up window comes up asking me to… (read more)

I'm trying to set up Thunderbird as a client for outlook O365.

We use PIV cards for authentication.

When I try to add the account, a pop up window comes up asking me to authenticate. Thunderbird does not play well with PIV cards, so it doesn't go through (the card works well with Chromium but not Firefox).

I tried installing the Owl for Exchange plugin, but when I try to add the account, the pop up window to authenticate closes quickly and I see a message saying "gMsgWindowList[msgWindowHandle] is null".

Any advice? Alternatively, is it possible to configure Thunderbird to use Chromium for authentication?

Asked by ivanperezdominguez Prieš 9 mėnesius

Answered by ivanperezdominguez Prieš 9 mėnesius

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Problem with Password Safe in Ver102

Since having to change my Microsoft Account Password recently, Outlook.com in Tbird Ver.102 now asks for the password each time I open Tbird (which I successfully provide… (read more)

Since having to change my Microsoft Account Password recently, Outlook.com in Tbird Ver.102 now asks for the password each time I open Tbird (which I successfully provide). My oher addresses (including Gmail) operate normally without login requests. I considered selecting "Yes" when invited to add the PW to the Tbird (?) Passwords Safe. but am noting the many Support Discussions about problems apparently associated with it. Are there any comments and/or Tbird Settings that I should ensure are properly set before I contemplate getting myself into yet another problem?

Asked by peetrobo Prieš 10 mėnesių

Answered by peetrobo Prieš 10 mėnesių

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Inability to send emails from my cox.net account using Thuderbird

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication … (read more)

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication method user name hklesserjr

settings are the same for account using Outlook, which does allow me to send emails

Asked by hklesserjr Prieš 10 mėnesių

Answered by david Prieš 10 mėnesių

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Inability to send emails from my cox.net account using Thuderbird

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send … (read more)

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is hklesserjr@cox.net.

Asked by hklesserjr Prieš 10 mėnesių

Answered by david Prieš 10 mėnesių