Firefox Support Forum

I have been unsuccessful in finding a solution in searches, so posting here. On one website I use, a machining forum, when I want to reply to a post, I have no text edit options ie bold, italic, emojis, etc. They are there, but grayed. They have worked previously for me. I don't know what changed like a setting on my part or an upgrade. I currently run Firefox version 99.01. I asked on the forum and other users have the same version and no problems. I can access the page with Chrome and on my phone (Android) and no problem so it is not my account. And on other forums, I ie different websites, I can use those functions. I have removed history cache and cookies, restarted Firefox and restarted the laptop.

Any suggestions?

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190

I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

As of yesterday no images are displayed on go comics pages. ex: https://www.gocomics.com/babyblues/1999/05/01 . Any help would be greatly appreciated.

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Firefox 99.0

I guess it's a problem with the latest update because it didn't happen to me before. Gmail keeps showing me this message: "Gmail is having authentication problems. Some features may not be operational. Please try logging in to troubleshoot the problem." I have relogin, deleted the cookies and site data but I still get that message. I have tried starting the browser from "about:support" in troubleshooting mode but the error still appears. This does not happen in other browsers.

The following page: https://support.mozilla.org/en-US/kb/anatomy-of-a-knowledge-base-article

Is missing text at the bottom. For some reason the code displays the first ordered list item as display: none;

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

The site Tech support has no clue.. Seems to be a login stuck in Firefox and on a fresh boot on a new day as soon as I login it comes back with this... https://www.musiciansfriend.com/?sessionTimeout=true As soon as I login I get a timeout reply. The site works from Brave. https://www.musiciansfriend.com

Something needs the hedges trimmed but I don't want to kill something that is otherwise working.. Any clues..?