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Problem with a specific site. Anyone to check?

Since 2 hours ago the following site has stopped working correctly in Firefox. It was loading normally in the morning(3+ hours ago) but now it does not load any maps etc.… (read more)

Since 2 hours ago the following site has stopped working correctly in Firefox. It was loading normally in the morning(3+ hours ago) but now it does not load any maps etc. It's a weather satellite site. The site is: https://www.wetteronline.de/wetterradar?wrm=7&wrx=38.19,25.97&wrp=periodCurrentHighRes&wrf=true

It works normally in Chrome, and Opera and Edge. But not in Firefox(I have the latest update). I have cleared cache for this, I have tried everything but it does not load the maps.

Does it work for you?

In the screenshots I show the normal loading in Chrome and what it does in Firefox.

Asked by gtsavdar Prieš 1 dieną

Last reply by jonzn4SUSE Prieš 5 valandas

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (read more)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel Prieš 1 dieną

Last reply by don.mitchel Prieš 11 valandų

Cannot login with a secondary Microsoft account using a passkey in Firefox

This appears to be a Firefox issue because this only happens in Firefox. I have 2 Microsoft accounts. I am logged in to my Windows 11 computer with my primary Microsoft a… (read more)

This appears to be a Firefox issue because this only happens in Firefox. I have 2 Microsoft accounts. I am logged in to my Windows 11 computer with my primary Microsoft account. I can log in to my secondary Microsoft account on Edge (Windows), Chrome (Windows), Safari (on iPhone), but not when using Firefox. I can log in to my primary Microsoft account on Firefox.

Both primary and secondary Microsoft accounts require phishing resistant MFA - physical security key, or passkey via authenticator app on mobile phone - of which I have both set up for my secondary account to try to resolve this issue.

When I log in to office.com on Firefox using my secondary account I receive a message that says, "We couldn't sign you in. If you're using a passkey from another mobile device, make sure Bluetooth is turned on for both devices."

I've got bluetooth turned on for both devices, I've even connected both devices via bluetooth but this doesn't help. I've tried clicking the option to "Other ways to sign in" but it doesn't give me a choice of whether I want to use my security key, or my iPhone passkey.

Alternatively on my primary account, I get the option to use my security key, my iPhone device, or even the pin through Windows Hello, and they all work.

Again, this failure on my secondary account only happens in Firefox, no other browser has the same behavior. I know I can use Chrome or Edge instead of Firefox, but I prefer Firefox so I want to resolve this. Firefox is up to date 136.0.1

Please help, thanks.

Asked by WannaBeTechy Prieš 2 dienas

Last reply by markwarner22 Prieš 1 dieną

  • Išspręsta

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT Prieš 1 mėnesį

Answered by STARKNIGHT Prieš 1 mėnesį

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS They say it's Firefox issue not theirs. I don't want to use any oth… (read more)

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS They say it's Firefox issue not theirs. I don't want to use any other browser. I've always made payments to my banks on the private browser Firefox. Suddenly cannoit.

Asked by judy58 Prieš 2 dienas

Last reply by jscher2000 - Support Volunteer Prieš 2 dienas

Firefox not displaying certain icons

On a website I visit, Firefox is not showing icons. The attached picture shows how it looks in Fifefox on top and Edge on the bottom on the same PC. Things I have done so… (read more)

On a website I visit, Firefox is not showing icons. The attached picture shows how it looks in Fifefox on top and Edge on the bottom on the same PC. Things I have done so far:

1) Cleaned cookies and cache 2) Turned off all extensions and virus program 3) Turned off hardware acceleration

Asked by sdodell Prieš 2 dienas

firefox doesnt automaticly save text fields

i type in something in the text field, i click somewhere and go back to the previous page where i was typing and everything is reset. why? chrome and opera dont do that. … (read more)

i type in something in the text field, i click somewhere and go back to the previous page where i was typing and everything is reset. why? chrome and opera dont do that.

Asked by Valeera Prieš 2 dienas

Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller Prieš 1 savaitę

Last reply by Jock Prieš 2 dienas

Ebay running slow and unuseable

Firefox is my defult browser which I use for 90% of the time - over the last week ebay has become vertually unuseable so having to use chrome as a backup which works fine… (read more)

Firefox is my defult browser which I use for 90% of the time - over the last week ebay has become vertually unuseable so having to use chrome as a backup which works fine tried using ccleaner which cleans the cash etc now lost all passwords and logins also as you can see spell check GB English fails to work many times for forms such as this inc freecycle etc etc - so help please from someone with the knowhow did install a spell checker as an plugin or extension some time ago dont recall what it was called but failed to work - so now heading into my 80's the grey matter fails to work as it did 30 years ago and could do with a little help thanks in advance.

Asked by enkharta Prieš 2 dienas

FIrefox not rendering a Figma prototype correctly

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached s… (read more)

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.

Asked by paul692 Prieš 5 dienas

Last reply by jscher2000 - Support Volunteer Prieš 3 dienas

  • Išspręsta

Audio not playing on certain websites

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me i… (read more)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Asked by alanjzamora Prieš 5 dienas

Answered by alanjzamora Prieš 3 dienas

Unable to sign in to lowes.com

When I try to sign in with my email address and click "continue". I receive error message "Something went wrong please try again.". I don't have this issue on any other… (read more)

When I try to sign in with my email address and click "continue". I receive error message "Something went wrong please try again.". I don't have this issue on any other browser.

Asked by stmilam Prieš 4 dienas

connectivity problem

Trying to sign in to my bank account (Citizens Bank). Enter known good userid & password, receive message that i am successfully logged OFF. Get hung in logon loop.… (read more)

Trying to sign in to my bank account (Citizens Bank). Enter known good userid & password, receive message that i am successfully logged OFF. Get hung in logon loop. Have changed site password thru 2-way authentication, password accepted, logon retried, same result. Called in tech support, they could find no problem, advised using different browser. Tried Edge, logged in no problem. Been using FF for years, first real problem. Help??

Asked by kthompsn Prieš 5 dienas

Guam (USA) address autofill glitch

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing… (read more)

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing in! Sorry to hear of the difficulties here.

I was able to recreate the results you're receiving within Firefox, but was not able to recreate this within other browsers (Chrome, Safari), which were selecting the correct dropdown option (United States).

It appears this is an issue with how Firefox is interpreting our text fields, rather than a site bug. Autofill is a browser feature, rather than a site feature, and we unfortunately don't have the ability to modify which dropdown option Firefox selects when filling a free-text field.

For resolution, we would advise reporting this issue to Mozilla directly here:

https://support.mozilla.org/en-US/users/auth?next=%2Fen-US%2Fquestions%2Fnew%2Ffirefox%2Fform

If you have additional questions please let me know!

Is there anything to be done here? It's super annoying and discogs.com is not exactly a technical marvel.

Thanks d

Asked by kobo8 Prieš 1 savaitę

ATT.NET cannot sign on using firefox

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi. Something's gone wrong We may be having trouble with your connection. Connecting your device… (read more)

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?

Asked by Charlene Prieš 6 dienas

Last reply by jscher2000 - Support Volunteer Prieš 6 dienas

Website Support

https://www.pge.com/ https://my.dmv.ca.gov/ Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium … (read more)

https://www.pge.com/ https://my.dmv.ca.gov/

Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium in this case to complete payments and add items to the DMV Cart and complete a payment for example. I do not want to have to do this. I do not want to be forced to use a Closed Source Browser such as Microsoft Edge or Google Chrome or Apple Safari. Or, Even the Open Source version of Google Chrome Chromium. Companies like PGE are deciding to drop support for Firefox as the State not enough users use Firefox. They are forcing the market to use a Non Open Source Browser. This is a Problem. This is not good for Competition and the Internet as a whole. Not good for me as I am a Linux User. The PG&E website does not even load when using Firefox. The DMV site loads but does not allow one to complete any Payments for Example. At this time one can only view Information on the DMV website.

Asked by thaws1981 Prieš 1 mėnesį

Last reply by Catemaco Prieš 6 dienas

Unable to request support from Malwarebytes using Firefox

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwa… (read more)

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwarebytes account and go to their web page at https://my.malwarebytes.com/overview and then click on "Contact Support", nothing happens. This problem does not happen in the Google Chrome browser. I tried clearing the cookies and cache, and that did not help. I have attached a screenshot of the Malwarebytes web page. What can I do to correct this problem? I will appreciate any response you can provide.

Asked by Larry951 Prieš 1 savaitę

Last reply by Larry951 Prieš 6 dienas