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Incorrect email address; error in adding email address

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&… (read more)

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

Asked by MSRigg Prieš 5 valandas

Last reply by cor-el Prieš 3 valandas

Verification emails will not send to address with non-standard TLD

I tried multiple times to sign up using my email address that uses the domain @sleepy.fish. I was slightly tipped off when firefox attempted to ask if I had made a mistak… (read more)

I tried multiple times to sign up using my email address that uses the domain @sleepy.fish. I was slightly tipped off when firefox attempted to ask if I had made a mistake entering my email... i tried multiple ways to get the verification emails send both via web client and ios app and it simply would not send. To sanity check I created a new account using an old @gmail.com address and immediately got the verification email.

I'm kinda migrating off of mega corp google products though, hence the signing up for firefox sync haha. Would be great if I could figure out how to ensure delivery of the verification email so I can complete account setup with my custom domain email

Asked by jrileyharrington Prieš 4 dienas

Cannot get my old profile data

Hi, Approximately 8 years ago, I deleted my google account, which I use on firefox. And 5 years ago, I lost my computer as well. When I tried to sync firefox data on my n… (read more)

Hi, Approximately 8 years ago, I deleted my google account, which I use on firefox. And 5 years ago, I lost my computer as well. When I tried to sync firefox data on my new computer, firefox asked me to verify via email, which is deleted. I have no longer an access to my google account to verify, and the only way to sync my old firefox account is losing my old data. I had to create a new firefox account. Is there any way to restore my profile data? (Note: I am sending this question via the same account that I need to restore profile data from). Regards

Asked by aaa72412 Prieš 6 dienas

Can't login to other firefox account

Hello, I have another account with firefox and I don't want to reset the account. I've input the password correctly and was emailed a code to login into, but when I input… (read more)

Hello,

I have another account with firefox and I don't want to reset the account. I've input the password correctly and was emailed a code to login into, but when I input it, firefox said the number was incorrect. and now when I input the password, (I had firefox save the login info and I manually input it) it says it's incorrect. Please help. :c

Asked by Longtimtran Prieš 1 savaitę

firefox account

hello, to put it simply, on sunday 2nd January 2022 6pm CET i lost my laptop with OSX due to a major hardware failure and didnt have any bacup. Today on 4th i managed to … (read more)

hello,

to put it simply, on sunday 2nd January 2022 6pm CET i lost my laptop with OSX due to a major hardware failure and didnt have any bacup. Today on 4th i managed to receive a windows laptop and was trying to restore my firefox account but couldnt remind myself the password. The login is my email. I couldnt sync i mean no data was restored - found info that while resetting account i will loose all my firefox bacup. My question is if its possible to restore my backup from befor 2nd Januray and restore it to my present account?

sincerly yours, Lukasz

Asked by Lukasz Prieš 1 savaitę

I've no more access to mail for my account

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer… (read more)

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer have access to the emails linked to the address a.westcott@cineca.it. I try to change the mail address but the process sent me an email confirmation that I can't conferm because I've no more access to that mail account. What I can do ? thanks bye

Asked by Alessandro Westcott Prieš 1 savaitę

Last reply by cor-el Prieš 1 savaitę

Recover Mozilla Firefox account

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times bu… (read more)

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

Thank you for your help

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Mehrzad Prieš 2 savaites

Last reply by cor-el Prieš 2 savaites

Lost access to primary email. Cannot make any changes to account.

My ISP deleted the email address that was used as the primary email on my Firefox account. This happened unexpectedly and I was unable to get it reactivated. As such, I c… (read more)

My ISP deleted the email address that was used as the primary email on my Firefox account. This happened unexpectedly and I was unable to get it reactivated. As such, I cannot make any changes to my Firefox account, because everything requires an email code. I read on other forums that changing the primary email is impossible without access to the current email. So I tried to delete my account altogether and create a new one. But I can't do that either. It's unacceptable to have my account just floating in limbo. It needs to be updated with correct information, or it needs to be deleted. How can I correct this problem?

Asked by jjriggs Prieš 3 savaites

Last reply by jjriggs Prieš 3 savaites

I have a new device and have lost total access to my old Firefox accounts

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and … (read more)

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and [email2]@yahoo.com and they critically and

Urgently needed and required to be deleted from your side as I haven't got access to them anymore

removed personal information. fixed formatting. -Andrew

Asked by Donovan Prieš 4 savaites

Last reply by Seburo Prieš 3 savaites

verification received expires before i receive it.

When wanting to add an system to sync my settings, the send verification code received is delayed in transit and expired before i get it. That is due to greylisting on t… (read more)

When wanting to add an system to sync my settings, the send verification code received is delayed in transit and expired before i get it. That is due to greylisting on the emailserver.

received email properties : X-Greylist: delayed 1196 seconds by postgrey


Trying to add an 2nd email (corporate) email address to circumvent this problem... I have to use enter another verification code that expires in 5 minutes. and you guessed it, that is send to the first emailaddress.

aha...

how to cirumvent this verification code expiration ?

Asked by bartv2 Prieš 3 savaites

Last reply by cor-el Prieš 3 savaites

verification code

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I d… (read more)

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

Asked by daveandpatty3 Prieš 4 savaites

Last reply by FredMcD Prieš 4 savaites

problem with old firefox account with an email that no longer exist

Hi First of all sorry if my English is not correct. I have a problem trying to login to an old firefox account, though I remember the password I cannot change or add a ne… (read more)

Hi

First of all sorry if my English is not correct. I have a problem trying to login to an old firefox account, though I remember the password I cannot change or add a new email because the primary email from the old account is from a email service that no longer exist (openmailbox.org), so I cannot receive the security code. Although I have a new firefox account with other mail that I use regularly, I need to access to my old account to recover an old login. Is there something that can be done or I lost my old data forever?

Asked by vicenteyanez Prieš 1 mėnesį

I have lost my Firefox account

Hello, I have had a firefox account for many years and during this time I changed my email address in firefox. With the newest update I have been logged out and I am unab… (read more)

Hello, I have had a firefox account for many years and during this time I changed my email address in firefox. With the newest update I have been logged out and I am unable to get back in.

Now if I try to log in with the original email address it says "Primary account email required for sign-in" and if I try my current email (which should be the primary) then it asks me to create a new account.

My account is lost somewhere in between! Please help

Asked by chrisstrom Prieš 1 mėnesį

Unable to access my primary email account (email provider disabled it) in order to change my email address to the updated address

Good morning, I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created ne… (read more)

Good morning,

I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created new address details for all users.

As a result, I am unable to access the verification code that is required.

My old email address was: ... @asme.org

My new email address is: ... @asme-member.org

My cell phone is: ... is a text verification is an option.

Thanks in advance,

Kevin Cooper


edited email address and phone# from public and search/spam bots view as this is a community forum.

Asked by cooperj6 Prieš 1 mėnesį

Last reply by FredMcD Prieš 1 mėnesį

Can't Sign-Out of Firefox Account

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access a… (read more)

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access anymore. How do I sign-out of the old SSD so I can get access to my Firefox account on my new SSD?

Asked by Graham Coutts Prieš 1 mėnesį

Last reply by Graham Coutts Prieš 1 mėnesį

Closing Firefox account associated with deactivated email

Hi there, I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inacti… (read more)

Hi there,

I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inactive and I can no longer access it. This means that when I attempt to log into Firefox with that account, I cannot enter the verification / 2FA code because I cannot access the email.

Is there anyway I can close that Firefox account anyway? I do have the Firefox recovery key for that account though. I just wish for all the data associated with said account to be deleted.

Thanks

Asked by croslandjozef Prieš 1 mėnesį

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt Prieš 1 mėnesį

Last reply by cor-el Prieš 1 mėnesį

Not sure how to describe this one

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any… (read more)

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

Asked by christian.william.lorenz Prieš 1 mėnesį

Last reply by andmagdo Prieš 1 mėnesį