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  • Archyvinta

Browsing history gone after last Firefox update - how to restore?

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is w… (read more)

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is way more important to me)?

Asked by ebishirl Prieš 3 metus

Last reply by FredMcD Prieš 3 metus

  • Archyvinta

Updated to FF41.0.1 and addons started disappearing again when I restart my Windows 7

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addon… (read more)

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic.


Please help me with some solution.

Asked by Rutz Prieš 5 metus

Last reply by cor-el Prieš 5 metus

  • Archyvinta

Lost bookmarks, can't recover them

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profil… (read more)

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profile folder There appears to be only one profile folder I can not restore the dated backup bookmarks, as I get an error. The Places Maintenance add-on hangs while accessing the sqlite database (fetching stats

Asked by n7sbn Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Having updated to Firefox 44.0, I have lost all my passwords.

I have followed the Firefox refresh procedure but my passwords are still missing. I have had to generate a login for Firefox to ask this question. It than saved this ha… (read more)

I have followed the Firefox refresh procedure but my passwords are still missing.

I have had to generate a login for Firefox to ask this question. It than saved this having remembered my old password login

What next?

Asked by SteveWells Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Since updating to 41.0.2 the key3.db does not decrypt logins.json. I can view logins.json is notepad and see my encrypted passwords. How can I decrypt them?

I bravely updated as prompted, and now my encrypted passwords are useless since the file I believe (?) is needed to decrypt them "key3.db" is not doing its job. I do not… (read more)

I bravely updated as prompted, and now my encrypted passwords are useless since the file I believe (?) is needed to decrypt them "key3.db" is not doing its job. I do not have a backup of the key3.db that did work last week. Is there any way to decrypt the passwords or restore them in Firefox?

I have one old key3.db from June of 2014. I used that to replace the new one in my profile folder, but it didn't work.

Making the saved passwords function suddenly useless after an update would seem like a fairly big mistake. I am a veteran user and this has seriously violated my trust.

Asked by mnissley Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

all saved passwords got deleted

One day all my saved passwords were listed, the next they were gone. I tried everything and nothing seems to work. I am currently running version 39.0.3 Any ideas on what… (read more)

One day all my saved passwords were listed, the next they were gone. I tried everything and nothing seems to work.

I am currently running version 39.0.3

Any ideas on what I can do?

Asked by kevin_g Prieš 5 metus

Last reply by FredMcD Prieš 5 metus

  • Archyvinta

Trouble restoring passwords on new hard drive

Hard drive crashed due to multiple power outages & a brownout, and just had a new one (solid state) installed. They got Firefox installed, and my bookmarks in place… (read more)

Hard drive crashed due to multiple power outages & a brownout, and just had a new one (solid state) installed.

They got Firefox installed, and my bookmarks in place (it appears), but none of my saved passwords are there.

They did a copy of all my old hard drive's data to the new drive (and a backup on a small solid state drive), but I haven't been able to find a way to get Firefox to locate & use them. It is saving new ones I create, but the old ones (probably a hundred or more) aren't there.

I'm not very computer savvy, so if anyone has a simple, step-by-step method of doing this, I'd REALLY appreciate it!

I'm on Win10 (upgraded from Win7 Home Premium a couple of months ago), and the latest version of Firefox.

Asked by zetec7 Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Opera steals my firefox data

There's a malware force me to install Opera browser and steals all my Firefox data and imported them into its setting, I want to get my data back to Firefox but I can't f… (read more)

There's a malware force me to install Opera browser and steals all my Firefox data and imported them into its setting, I want to get my data back to Firefox but I can't find a way to do and I can't export them from that Opera ,the problem is every time I open opera a bunch of website and ads pops up in the screen I really need to fix that problem so I can delete that Opera .

Asked by zak2ag Prieš 5 metus

Last reply by guigs Prieš 4 metus

  • Archyvinta

Can you give me some further procedures for getting back my bookmarks, which just disappeared?

Just now, where I went to use my computer (lap-top using OS X.6) for the first time today, I found that my bookmarks (in Firefox 46.0.1) are all gone. After looking with… (read more)

Just now, where I went to use my computer (lap-top using OS X.6) for the first time today, I found that my bookmarks (in Firefox 46.0.1) are all gone. After looking within my computer for an answer in Help and not finding one, I tried Firefox's web-pages Help. There, I did find relevant instructions for restoring the bookmarks (which I'll paste in below for reference) and followed them. As the instructions said there would be, indeed, there were a number of backups for me to choose between, namely, a couple from just recently and a few earlier ones. But, for each I tried, I received the reply: "Firefox unable to process the backup file". Can you tell me what to try next? Thanks so much ...


(the help-instructions that I followed:)----
Manual backup     Click the Bookmarks button Bookmarks-29 and select Show All Bookmarks to open the Library window.     In the Library window, click the e3f62ffc25d52f883aa490cc65d71e2d-1252097598-804-1.png Import and Backup button and then select Backup....     In the Bookmarks backup filename window that opens, choose a location to save the file, which is named bookmarks-"date".json by default. The desktop is usually a good spot, but any place that is easy to remember will work.     Save the bookmarks json file. The Bookmarks backup filename window will close and then you can close the Library window.

Asked by tdwightmiller Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

I restored my previous windows version without backingup my bookmarks and I desperatly need to restore them...help please!

I downgraded from windows 10 to windows 8 and I had done this through the system restore key /program in my laptop I forgot to backup my bookmarks and I need them desper… (read more)

I downgraded from windows 10 to windows 8 and I had done this through the system restore key /program in my laptop I forgot to backup my bookmarks and I need them desperately please help me

Asked by DaliaMaged94 Prieš 4 metus

Last reply by cor-el Prieš 4 metus

  • Archyvinta

Bookmarks restore doesn't work/can't bookmark

So a few weeks ago I finally upgraded to 49 something. Bookmarks worked normally after the upgrade. But yesterday my computer froze and I had to reboot. Bookmarks and his… (read more)

So a few weeks ago I finally upgraded to 49 something. Bookmarks worked normally after the upgrade. But yesterday my computer froze and I had to reboot. Bookmarks and history suddenly missing, can't create bookmarks. Found Restore, can see a list of backup bookmark files with dates and file size, but get message "unable to process backup file." Browsed for possible solutions. Ascertained that I only have the one profile. Downloaded 50.0, installed, rebooted. Still nothing. I did not install any new add-ons as far as I know. Not doing any syncing. (By the way, I view my bookmarks as a sidebar.)

What to try next?

Dell laptop, Vista.

Asked by cfcf Prieš 3 metus

Last reply by FredMcD Prieš 3 metus

  • Archyvinta

How to take deleted bookmarks back?

Hi! My macbook broke yesterday. I was about to log into my firefox account with another lap running on windows and take the bookmarks that where saved in my account. But … (read more)

Hi! My macbook broke yesterday. I was about to log into my firefox account with another lap running on windows and take the bookmarks that where saved in my account. But I accidentally deleted my account. So I decided to recreate an account to that same mail but my bookmarks weren't there. Can you please tell me a solution to take my bookmarks back?

Thank you very much.

Asked by Kavg Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

I have lost all my tabs due to a virus and I can't restore them in any way that is mentioned on your website...

I had a lot of important tabs, and it has happened to me before that I lose them due to a crash, but I always managed to restore them going to folder sessionstore-backups… (read more)

I had a lot of important tabs, and it has happened to me before that I lose them due to a crash, but I always managed to restore them going to folder sessionstore-backups and restoring to previous version there. Now what has happened to me is that I downloaded some software that contained a virus, and it installed program My browser automatically and closed Mozilla while I was working in it..next, after uninstalling that program I opened mozilla and all the tabs were gone without the option to restore previous session. I tried to restore them doing the thing I mentioned above, and there was (and is) the option to restore to the version from a few days ago in files previous.js and recovery.js; however, when i clicked on them and entered the firefox again, it was all the same - the old tabs weren't returned. I also tried installing the newest version and keeping the old version in distinct folder as I have seen that someone mentioned it could lead to a solution, but all in vain because I still can't return them. Can you help me finding any way to do it because I have a lot of important tabs I don't wanna lose (I'm used to working by opening a lot of new tabs and usually forgetting to bookmark them)? Thanx in forward! :)

Asked by FicaR94 Prieš 5 metus

Last reply by jscher2000 Prieš 5 metus