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outlook web app attachment

I can't attach any files in my outlook web app using Firefox. However, using Microsoft's Edge, there's no problem. I prefer Firefox but this is really hindering my work. … (read more)

I can't attach any files in my outlook web app using Firefox. However, using Microsoft's Edge, there's no problem. I prefer Firefox but this is really hindering my work. I restarted Firefox, removed all plug ins, but no success with that.

Asked by HarmScholten Prieš 4 metus

Answered by cor-el Prieš 4 metus

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HELP FACEBOOK VIDEOS DO NOT WORK ON FIREFOX (EVEN LATEST VERSION)

Hi there Mozilla Support: The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blan… (read more)

Hi there Mozilla Support:

The other day I'm been having issues with FF. It's mainly focused on Facebook videos NOT playing at all but just loading and sometimes just blank. The issue is just Facebook videos because if I go to youtube then all videos will still work. I've done countless troubleshooting steps which is why I'm here now:) Anyhow this is what I've done so far:

1)Disabled ALL FF addons as well as individual addons to seclude any incompatibilities but still no videos

2)Restarted FF in safe mode AND REFRESH FIREFOX but still no success

3)I'm assuming that Adobe Flash could be the culprit however I've COMPLETELY UNINSTALLED (PROPER UNINSTALLATION THAT I FOLLOWED ON ADOBE'S WEBSITE) flash and reinstalled Version 17, 21, 23 and the most recent version of FLASH 25.0.0.71 but still no answer

4) Updated my Nvidia Display driver from Nvidia's site but still no answer

5)Downloaded Flash Video player (ADD ON THAT FORCES SITE TO PLAY MEDIA WITH FLASH) from Mozilla add on site, installed, but still no Facebook videos loading

I'm still running XPSP3 but unfortunately based on my work software, XP is only compatible with that software which is why I'm still using the OS. Obviously for browser purposes I've ALWAYS USED FF since I was in high school:) I just love it in terms of speed and functionality however this past week has been a drag with Facebook videos not loading. I DO NOT want to switch to another browser. I still believe there's a light at the end of the tunnel with FF:)

NOTE: I'm not sure if this contributes to the problem however a couple of days before I did a few things:

a)There was the WannaCry ransomware bug (don't worry I wasn't affected by it) and I did get a patch from Microsoft for my XP machine. I installed it and it was successfully installed in my program list. I also tried tampering with the media plugins in FF's about:config. However I thought if I refreshed FF then this should set all media plugins and others to their DEFAULT values.


Hi cor-el:

I went to the prompt you told me to do and kinda found something interesting. Every time I play a FB video and go to Tools> Web Developer > Web Console, it comes up with an error message saying something about .mp4 playback.

This is weird because I recently installed ALL codecs from K-Lite codec pack which I'm assuming includes codecs such as .mp4, .ogg, .webm, etc., Please find an attached pic of the problem and get back to me asap as I've not been able to view ANY videos,


Hi Cor-el:

I also tried the second solution you told me to do (Primetime Content Decryption Module) however the videos still don't play.

Another thing I tried was to update to the LATEST version of FF for WinXP which I believe is the ESR version 52. Still after going to Facebook and logging into my account the videos just go blank with the error shown in the attached pic.

As a temp fix I recently installed Chrome. Apparently Chrome has no issue playing the videos but then again Chrome has all their plugins built on. I never liked Chrome and never will but like I said as a temp fix I'm just using it to view my videos. I WOULD PREFER Firefox and I just don't know what the issue is! Please get back to me when you get the chance


P.S I wasn't sure if the 'replies' function as I haven't from you guys in almost a day so that's why I'm placing the replies inside the original question. Hopefully this helps:)


Anyhow there's also an attachment (jpg) file of the issue I'm having and I hope that you guys can help with the Facebook issue

Regards,

Stan

Asked by stan111 Prieš 3 metus

Answered by cor-el Prieš 3 metus

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The address wasn’t understood (how to redirect URL to software on computer?)

When I click on a link which is: osu://b/1006632 Firefox says: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following … (read more)

When I click on a link which is: osu://b/1006632

Firefox says:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (osu) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address.

I have the program osu installed on my computer. How do I make the address in Firefox redirect to the osu program?

Asked by daigo1 Prieš 3 metus

Answered by jscher2000 Prieš 3 metus

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Red screen locking Firefox saying Firefox_Critical_Error

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call… (read more)

I am getting a solid red screen with screeching sound saying a web site is trying to do something to my computer and that it's a FIREFOX CRITICAL ERROR and I need to call help desk. The only way I have found to close the window is to open Task Manager and close Firefox. Sometimes after rebooting the page will go away for a period of time but it always comes back. HELP! How do I get rid of this monster? The Windows 10 Virus scanner won't clear it and neither will Malwarebytes malware scanner.

Thank you, Jake

Asked by jakebe2 Prieš 2 metus

Answered by jscher2000 Prieš 2 metus

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A red screen appeared on my Windows desktop home page with a number to call regarding a Trojan threat. Do you ever give a number to call in a case like this?

When I first got on the Firefox browser a full page red screen came up with white letters, telling me I should call a certain number (I didn't write it down - didn't call… (read more)

When I first got on the Firefox browser a full page red screen came up with white letters, telling me I should call a certain number (I didn't write it down - didn't call either). On the main red page it said my passwords may be compromised and I should alert my bank accounts, etc., Other smaller alert boxes came up, but I don't remember what was in them. I eventually cancelled all those alert boxes and logged of. The next time I got on Firefox was fine. Does Firefox give out numbers to call in a case like this? Is my computer infected? Thank you/

Asked by jcharlesb Prieš 2 metus

Answered by jscher2000 Prieš 2 metus

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Firefox won't open, quit, force quit or finder quit. Help!

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This p… (read more)

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

Asked by nerakbow Prieš 5 metus

Answered by cor-el Prieš 5 metus

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I use dualscreens, whenever I choose fullscreen on Youtube/twitch/... it always go fullscreen on my main monito,anyway to make it fullscreen on other instead?

I have 2 monitors:A and B My setup: work on monitor A (primary one), put firefox browser on monitor B. What I need: I need to play fullscreen on twitch.tv/youtube/... on … (read more)

I have 2 monitors:A and B My setup: work on monitor A (primary one), put firefox browser on monitor B. What I need: I need to play fullscreen on twitch.tv/youtube/... on monitor B (it always go fullscreen on A whenever I try, even though I putted firefox on B)

Asked by wiolono Prieš 5 metus

Answered by guigs Prieš 5 metus

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recaptcha not working in firefox on any version new or older tried reinstall loads of times no success

I have no captcha at all in firefox on any version new or old either 32bit or 64bit i am on windows 10x64 and not showing anything but IE and chrome are ok showing it i e… (read more)

I have no captcha at all in firefox on any version new or old either 32bit or 64bit i am on windows 10x64 and not showing anything but IE and chrome are ok showing it i even tried this https://patrickhlauke.github.io/recaptcha/ and nothing i only get Google reCAPTCHA test

Adds the vanilla reCAPTCHA widget, for testing...

and nothing below i have no idea of how to get it working tried all the suggestions about this issue and nothing fixed it

Asked by xapim Prieš 2 metus

Answered by xapim Prieš 2 metus

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja Prieš 6 metus

Answered by meegja Prieš 6 metus

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Netflix Issue

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or vid… (read more)

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or video, please try again later". I just called Netflix support and they say that recently they stop using Silverlight and moved to HTML5, they advised me to update Firefox to the latest version, I was running on 47.0.1 but now after installing the update I'm running on 48.0.1 but still get the same error message. I can watch Netflix with Internet Explorer but not with Firefox anymore! For years was working fine I am wondering what's going on, can you help?

Asked by Adrianva Prieš 3 metus

Answered by AliceWyman Prieš 3 metus

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Firefox doesn't relect changes to css

Hello, I'm web developer and working on a local website. The problem is when I made changes in my css file it won't reflect in firefox when I refresh the page. HTML chang… (read more)

Hello,

I'm web developer and working on a local website. The problem is when I made changes in my css file it won't reflect in firefox when I refresh the page. HTML changes are getting reflected correctly. Only the problem with css files.

I have to refresh the page like 20-30 time and after that css changes are getting reflected.

In all other browser website working fine and also changes are reflected as it should, only firefox creating problems since last some days.

I have tried the following solutions and they are not works if it helps. 1) Try Shift + refresh but not working 2) delete cookies.sqlite but not working 3) Download and install newly download firefox but still no luck. 5) DOM storage is also enabled 4) Also formatted the PC (for other reason :)) and installed Firefox on fresh system but after that also no luck

I'm using latest firefox. Please help me with some solution it's is very problematic in web development, right now I've to use another browser for time being which I don't like, because I love Firefox.

Please reply as soon as possible.

Asked by spmakwana Prieš 4 metus

Answered by spmakwana Prieš 4 metus

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How do I change or correct my firefox location

Whenever I use a website which uses my location it puts me somewhere in the UK m idlands, far away from my actual location on the south coast. How do I correct this pleas… (read more)

Whenever I use a website which uses my location it puts me somewhere in the UK m idlands, far away from my actual location on the south coast. How do I correct this please?

Asked by seagull104 Prieš 2 metus

Answered by cor-el Prieš 2 metus

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Suddenly Missing Scrollbar

After downloading Apple's new OS yesterday, I can no longer see the scroll bar with FFox on some sites--Delta's, et.al. Problem isn't in gmail/Chrome. … (read more)

After downloading Apple's new OS yesterday, I can no longer see the scroll bar with FFox on some sites--Delta's, et.al. Problem isn't in gmail/Chrome.

Asked by Steve37205 Prieš 2 metus

Answered by Steve37205 Prieš 2 metus

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Blank/White screen on youtube videos. New Flash 17 version incompatible with Firefox 36?

Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis… (read more)

Hello everyone

I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.

Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o

I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]

- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]

Can anyone please help me? Any suggestion, what can I do?

Asked by hajvanho Prieš 5 metus

Answered by hajvanho Prieš 5 metus

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Cannot access Dell OMSA-how to fix?

Installed Firefox 42 on server. Used to access Dell OMSA with IE. Firefox will not open the link. Internet search says I have to go to OME preferences and check the bo… (read more)

Installed Firefox 42 on server. Used to access Dell OMSA with IE. Firefox will not open the link. Internet search says I have to go to OME preferences and check the box to allow this feature. Where is this in version 42? Thanks.

Asked by sthorman Prieš 4 metus

Answered by sthorman Prieš 4 metus

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One word search in address bar not working.

I've been away from my desktop for a week and now the searches in the address bar are not working. For example, I used to just type 'test' into the search bar and the tab… (read more)

I've been away from my desktop for a week and now the searches in the address bar are not working. For example, I used to just type 'test' into the search bar and the tab would show a list of Google searches. Two words work though. Any and all help would be deeply appreciated. I've tried Search Reset, changing the keyword and fixup in about:config.

Asked by Lurker Prieš 5 metus

Answered by jscher2000 Prieš 5 metus

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Where can i get a version of Firefox 31 esr (I need this particular vesion)

I have attempted to download Firefox ESR 31but although the link labels says ESR 31 it downloads ESR 38 is there a way to search with Mozilla's web site for older version… (read more)

I have attempted to download Firefox ESR 31but although the link labels says ESR 31 it downloads ESR 38

is there a way to search with Mozilla's web site for older versions?

Thank you in advance.

Asked by jxr3235 Prieš 4 metus

Answered by James Prieš 4 metus

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Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I follow… (read more)

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I followed several support threads with this issue, like https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible. I could not find or repair the profile.ini file or even find a Firefox folder in ~/Library/Application Support or ~/Library/caches. I had a Mozilla folder in the former but not Firefox. I also had Firefox synced to my Firefox Android browser.

I've reinstalled 58.0.2 a few times, nothing helps. I cannot find profiles.ini anywhere on my computer.

I've tried including the Troubleshooting information, but it doesn't work, I assume because I'm on Chrome?

Thanks for any assistance you can provide.

Asked by Partisanpixel Prieš 2 metus

Answered by cor-el Prieš 2 metus

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Unable to check Plugins since updating to 35.0

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page … (read more)

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the "Checking with Mozilla on the status of your plugins." I am using Win7 Pro and just downloaded Firefox update to 35.0.

Asked by new_aged2perfection Prieš 5 metus

Answered by new_aged2perfection Prieš 5 metus