Firefox Support Forum

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Hey, The website has several blank pages (page cannot be accessed). when i open this site https://boxesgen.com/pillow-boxes/ The page appears to have been contacted, but it is blank in the upper left corner. Is there a reason Mozila is unable to access the website properly?

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, including Facebook. Even after refreshing and attempting to troubleshoot, the issue persists.

I have noticed that the font and text work normally in Firefox's troubleshooting off mode. I have even attached a photo of the issue for reference.

Please advise.

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the desktop whenever I press my keyboard. Does anyone know how to fix this problem?

screenshot is attached.

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actually tis is a government site. Almost all helpers advise "enter about:config" then find change "security.enterprise_roots.enabled" from the list opened, and then chance the value from "false" to "true". But, there is no "security.enterprise_roots.enabled" in the list ???

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.