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  • Archyvinta

Firefox crashes

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firef… (read more)

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firefox in Safe Mode because it crashes whenever I try to start it.

Asked by paulhem Prieš 10 mėnesių

Last reply by cor-el Prieš 9 mėnesius

  • Archyvinta

Firefox crashes on open - macOS Catalina Beta

I am running macOS Catalina Beta and on the latest update, Firefox refuses to open. Every time I attempt to open the window comes up but as soon as I click on it or try … (read more)

I am running macOS Catalina Beta and on the latest update, Firefox refuses to open. Every time I attempt to open the window comes up but as soon as I click on it or try to interact with it in any way, it crashes. I tried fully deleting Firefox, as well as deleting the profiles as well, with no luck. I know this may be an issue with the macOS not Firefox, but wanted to see if there were any suggestions you may have. This happens with all versions of Firefox (Beta, Developer Edition, etc).

Below is my crash info:

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat-reporter%40mozilla.org:1.1.0,webcompat%40mozilla.org:4.4.0,firefox-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 BuildID: 20190801185445 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1564795118 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1564794630 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: aurora SafeMode: 0 SecondsSinceLastCrash: 405 StartupCrash: 0 StartupTime: 1564795103 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190801185445","version":"69.0","vendor":"Mozilla","displayVersion":"69.0b10","platformVersion":"69.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":70,"stepping":1,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"19.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200,"scale":2},{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro11,5"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ar-US"],"regionalPrefsLocales":["en-US","ar-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="},"searchCohort":"nov17-2"},"profile":{"creationDate":18111,"firstUseDate":18111},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"webcompat-reporter@mozilla.org":{"version":"1.1.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"webcompat@mozilla.org":{"version":"4.4.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18111,"updateDay":18109},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.207","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/futuresplash","application/x-shockwave-flash"],"updateDay":18058}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"searchCohort":{"branch":"nov17-2"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",8:"JS Watchdog",13:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",14:"JS Helper",15:"JS Helper",9:"JS Helper",16:"JS Helper",17:"Timer",18:"Socket Thread",20:"Cache2 I/O",21:"Cookie",24:"GMPThread",25:"Worker Launcher",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",29:"IPDL Background",32:"DOM Worker",33:"StreamTrans #4",41:"StyleThread#5",40:"StyleThread#4",37:"StyleThread#1",39:"StyleThread#3",38:"StyleThread#2",36:"StyleThread#0",43:"StreamTrans #8",45:"ImageBridgeChild",46:"ProcessHangMon",45:"DOM Worker",47:"DataStorage",48:"DNS Resolver #1",50:"Cache I/O",51:"mozStorage #1",52:"mozStorage #2",53:"QuotaManager IO",54:"mozStorage #3",55:"mozStorage #4",56:"DNS Resolver #2",59:"IndexedDB #1",62:"IndexedDB #4",62:"DNS Resolver #3",63:"mozStorage #5",64:"URL Classifier",65:"Classifier Update",66:"IndexedDB #5",67:"SSL Cert #1",68:"SSL Cert #2",69:"SSL Cert #3",70:"DOM Worker",71:"DOM File",72:"ExtensionProtocolHandler",73:"DOM Worker",76:"mozStorage #6",77:"DNS Resolver #4", Throttleable: 1 UptimeTS: 15.37944805 Vendor: Mozilla Version: 69.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by A__K Prieš 10 mėnesių

Last reply by FredMcD Prieš 9 mėnesius