Firefox Support Forum

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit.

I need to disable Command+D that's currently used to "Bookmark This Page".

I need Command+D for another use.

I've searched about:config for "bookmark" and get a lot of hits, but I can't tell which one controls the setting for Command+D.

Or . . . am I barking up the wrong tree?

I want to disable Command+D.

Leaving the ability to mouse up and click Bookmarks > "Bookmark This Page" is ok.

I just need to disable the keyboard shortcut Command+D for "Bookmark This Page".

Anyone got a "howto" for this?

Thanks!

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimized, some of them fail to load even after refreshing the page multiple times. Other websites seem to work fine. Any tips or ideas please.

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Hi there,

I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all formatting. It is plain text again.

I don't have this problem with any other browser like Safari.

I have already tried troubleshoot mode and to refresh my profile. Unfortunately I still have the same problem.

Any suggestions? Thank you in advance and all the best!

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete

/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment to the browser from gmail or hotmail, I can no longer drag and drop to my desktop. I have tried the download/drag and drop to my desktop capability on Safari from both gmail and hotmail, and it works fine. This seems to be a Firefox issue. Can you please tell me what I need to do to fix this issue? Thank you so much! Firefox is the best! James H.