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  • Archyvinta

"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (read more)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave Prieš 4 metus

Last reply by FredMcD Prieš 3 metus

  • Archyvinta

Firefox crashes even in safe-mode

Hello, i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh insta… (read more)

Hello,

i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh installation of Windows 7 Proffesional on my SSD. Since i bought new components for my computer i ran into alot of problems. Firefox keeps crashing when doing anything, really. I tried running it in safe mode and it works fine for like 5 minutes, but then it crashes again and keeps crashing on startup for a minute or two. I have similair problems with google chrome, but with google chrome it does not stop crashing. Here is how a crash normally begins: After a while of running normal, firefox freezes and stops responding. i try to close it with the windows dialog. Now when i try to open it again it goes into an unstable state meaning that it would either freeze again, or crash with the mozilla crashreport screen. on a rare occasion, the screen even goes black and shows a NVIDIA kernel error. I have attached a few images of errors i constantly get in the event viewer. I hope they will be of help.

Asked by tobb Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Restoring bookmarks, Unable to process the backup file, places maintenance says database is sane.

Hi, I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the righ… (read more)

Hi,

I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the right number of bookmarks appear in "Restore" for earlier dates. -"Unable to process backup file" -Places maintenance says "Database is sane" "Next we'll do some cleanup" same result. -all add ons were disabled when attempting this. -all active logins still work and my search bar still has my search history

Asked by Aunt Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Download window too small, can't be expanded

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore… (read more)

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore.rdf file as described here: https://support.mozilla.org/en-US/questions/1140329 - deleting the whole Firefox folder in Application support - banging my head against the wall.

I'm still not able to get a properly sized download prompt so I can actually download files.

Downloads work fine in Chrome and Safari on the same sites.

Asked by smartcarleen Prieš 4 metus

Last reply by rsblanchard Prieš 3 metus

  • Archyvinta

How do I create a new Firefox account?

(1) I need to create a new Firefox account with my new email address. I do not see any visible to do that. Where is the link to create a new Firefox account? (2) Once I c… (read more)

(1) I need to create a new Firefox account with my new email address. I do not see any visible to do that. Where is the link to create a new Firefox account?

(2) Once I create the new Firefox account, how to I transfer all of my folders and bookmarks to the new account?

Asked by Mark In Lincoln Prieš 4 metus

Last reply by the-edmeister Prieš 4 metus

  • Archyvinta

URGENT UPDATE POSSIBLE HACK- HELP PLEASE!!

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange co… (read more)

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange colored screen, saying urgent update, please update now. So I clicked the update link, and a 2nd screen popped up. (Screenshot below) Then I looked at the address bar and this was the web address:

https://akotajamestimothywhite.org/947802644823/f57758d10cecf4ca0a992441e7bb4d2/41ae86576f9286e3a8adc5c1b11ae161.html

Can anyone please help? I don't know if I should continue to stay online, exit then reopen my browser, or what!! What will this do to my laptop? If this was fake how can I remove it? I have antivirus/malware installed and nothing popped up!

Asked by aurorastanley1980 Prieš 4 metus

Last reply by James Prieš 4 metus

  • Archyvinta

Web page is slowing down your browser.....Stop it or wait

A bouncing task bar that says a web page is slowing your browser ....stop it or wait.....it takes forever to bounce up and down then stop moving so you can hit the stop i… (read more)

A bouncing task bar that says a web page is slowing your browser ....stop it or wait.....it takes forever to bounce up and down then stop moving so you can hit the stop it tab

Asked by pgdemars Prieš 4 metus

Last reply by jscher2000 Prieš 4 metus

  • Archyvinta

Lost Webroot icon on Firefox search bar

I changed the site 'new tab' opened in Firefox, when I went back to Home Page the Webroot icon for logging me in to different sites had disappeared and replaced by 'new … (read more)

I changed the site 'new tab' opened in Firefox, when I went back to Home Page the Webroot icon for logging me in to different sites had disappeared and replaced by 'new tab' icon. When I removed 'new tab' icon the Webroot icon did not reappear and is still lost.

Asked by mister_moon Prieš 4 metus

Last reply by Happy112 Prieš 4 metus

  • Archyvinta

Firefox launches "fresh" each time as if first installed

For the last couple weeks when Firefox launches it acts as if it has just been installed. For example, my homepage has changed from my.yahoo.com (or google.com) back to … (read more)

For the last couple weeks when Firefox launches it acts as if it has just been installed. For example, my homepage has changed from my.yahoo.com (or google.com) back to the default Mozilla Firefox page. In addition, all of my preferences are lost; i.e. options like save passwords, close multiple tabs without prompting, hide recently bookmarked. My bookmarks DO remain (with or without being signed into sync) but all other options have been changed back to default. I have tried the following:

Refreshing Firefox. Repairing Firefox (remove profile files) Uninstalling Firefox, removing Mozilla program files folder and all Mozilla registry entries, and re-installing. Other browsers work fine, virus scan reveals no malicious programs/rootkits. Windows 10 64b Firefox 49.0.1 All OS updates and plugins are current as far as I can tell.

Any help or suggestions are greatly appreciated!

Asked by Bill62 Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

facebook memory leak

Hello, Since version 48 of Firefox I have constant memory leaks when visiting the Facebook website. This only happens on this website and results in my RAM (8GB) being c… (read more)

Hello,


Since version 48 of Firefox I have constant memory leaks when visiting the Facebook website.

This only happens on this website and results in my RAM (8GB) being completely used, after that the browser becomes very slow and than it crashes everything; so all other websites and downloads are all gone :(

In the mean time I even installed my OS again but nothing changed.

This is clearly only with Firefox that this happens.

Even before version 48 there where no problems.

I use firefox 49.0.1 now and Windows 7 X64.


Thanks

Sebastian

Asked by Sebastian Prieš 4 metus

Last reply by John99 Prieš 3 metus

  • Archyvinta

Crash whenever webrtc function records a video more than 5 seconds if multiprocess is enabled

Mozilla crashes every time when I record and save a video (more than 5 seconds) through webrtc function. The problem is not there if multiprocess is disabled. Please let … (read more)

Mozilla crashes every time when I record and save a video (more than 5 seconds) through webrtc function. The problem is not there if multiprocess is disabled.

Please let me know the reason for the same.

Asked by AMITJAIN02 Prieš 4 metus

Last reply by the-edmeister Prieš 4 metus

  • Archyvinta

Firefox won't let me download any Word documents?

I tried to download a word file from google docs, but it didn't work and caused firefox to freeze. I thought it might be docs having a problem, but when I tried to downlo… (read more)

I tried to download a word file from google docs, but it didn't work and caused firefox to freeze. I thought it might be docs having a problem, but when I tried to download a word document from Word itself, firefox also froze, meaning that firefox must be the culprit behind it. Would anyone happen to know how to solve this problem?

Asked by Icetailgreg Prieš 4 metus

Last reply by jscher2000 Prieš 4 metus

  • Archyvinta

PassIFox add-on stopped populating login fields since firefox 49

Until FF 49 I, and I guess many others, have been happily using the KeePass software connecting to Firefox with the PassIFox add-on to remember passwords for site logins.… (read more)

Until FF 49 I, and I guess many others, have been happily using the KeePass software connecting to Firefox with the PassIFox add-on to remember passwords for site logins.

Since v 49 this is now only partially working and instead of automatically populating a login a right click and menu option is required.

Also, even if the credentials are already stored in KeePass Firefox now generates a do you want to remember dialogue everytime.

It seems that Firefox is no longer playing nicely with at least this password manager.

Asked by steeleaguk Prieš 4 metus

Last reply by the-edmeister Prieš 4 metus

  • Archyvinta

I'm on a brand new install of Firefox and it keeps crashing just about every 15 minutes.

I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of… (read more)

I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of all the crashes.

Asked by BGraschel Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

Using Windows Vista, my Firefox webpages 'smear' as I scroll down.

Text and pictures smear and stretch as I scroll down through pages. See attached. It seems to quit doing this if I run with Add Ons disabled, but I am not sure which add … (read more)

Text and pictures smear and stretch as I scroll down through pages. See attached. It seems to quit doing this if I run with Add Ons disabled, but I am not sure which add on could cause this. Been using Firefox for years on this system and this is a first. Image attached.

For whatever reason, I long ago stopped using IE, as it doesn't work at all.

Asked by DBurns89 Prieš 4 metus

Last reply by philipp Prieš 4 metus

  • Archyvinta

Firefox crashes

Hello, My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version. Crashing id: https://crash-stats.moz… (read more)

Hello,

My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version.

Crashing id: https://crash-stats.mozilla.com/report/index/0d98146c-771c-4ef4-9110-8dc992161007

Asked by happydg Prieš 4 metus

Last reply by FredMcD Prieš 4 metus

  • Archyvinta

FF uses high CPU and Mem only when opening Apple ID webpage

Using Windows 10 on new machine with 8mb dimm3 memory and quadcore cpu and when opening Apple ID to login FF goes to 90% or more cpu useage and 60-70% memory use and then… (read more)

Using Windows 10 on new machine with 8mb dimm3 memory and quadcore cpu and when opening Apple ID to login FF goes to 90% or more cpu useage and 60-70% memory use and then FF is frozen for a long while with memory use continuing to rise ....

Asked by Jeffreyb42 Prieš 4 metus

Last reply by FredMcD Prieš 3 metus

  • Archyvinta

Firefox takes too long to fully load webpages

Constantly while using Firefox the webpages do not fully or properly load and I have to sit and wait for a long while before it does, but sometimes it never does and I ha… (read more)

Constantly while using Firefox the webpages do not fully or properly load and I have to sit and wait for a long while before it does, but sometimes it never does and I have to give up my internet work. I am attaching a picture of what I am referring to.

Asked by cbotbyl Prieš 4 metus

Last reply by FredMcD Prieš 4 metus