Showing questions tagged: Show all questions
  • Archyvinta

Why can't I navigate with my arrows in Firefox 20.0.1?

After I downloaded 20.0.1, I found that I my cursors and tab key no longer functioned within Firefox (they function everywhere else on my laptop). This wasn't a problem u… (read more)

After I downloaded 20.0.1, I found that I my cursors and tab key no longer functioned within Firefox (they function everywhere else on my laptop). This wasn't a problem until the latest version, but I can't find any solution. I made sure that my Accessibility options were set to make sure my cursor keys would navigate, but it still won't work. This is more than annoying. Help?

Asked by aklein22 Prieš 7 metus

Last reply by cor-el Prieš 7 metus

  • Archyvinta

Firefox keeps crashing, I don't know what to do

Every time I browse the internet and go to minimize Firefox, it crashes. I haven't clicked anything, and it closes Firefox, and other windows, then it gives me this: Ad… (read more)

Every time I browse the internet and go to minimize Firefox, it crashes. I haven't clicked anything, and it closes Firefox, and other windows, then it gives me this:

AdapterDeviceID: 0x0046
AdapterVendorID: 0x8086
Add-ons: %7B23fcfd51-4958-4f00-80a3-ae97e717ed8b%7D:2.1.2.172,superstart%40enjoyfreeware.org:5.0,%7Bbee6eb20-01e0-ebd1-da83-080329fb9a3a%7D:1.31,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.2,%7B77d2ed30-4cd2-11e0-b8af-0800200c9a66%7D:5.6,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.2.3,%7Bc9d31470-81c6-4e3e-9a37-46eb9237ed3a%7D:2.4.1
AvailablePageFile: 1681248256
AvailablePhysicalMemory: 1117081600
AvailableVirtualMemory: 3795025920
BuildID: 20130409194949
CrashTime: 1366506921
EMCheckCompatibility: true
Email: shathox3x@gmail.com
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1365806789
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 14321043, AdapterDriverVersion: 8.15.10.2361
Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0a70, AdapterSubsysID2: 14321043, AdapterDriverVersion2: 9.18.13.1407
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 9825
StartupTime: 1366506691
SystemMemoryUsePercentage: 72
Theme: ftdeepdark
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: http://www.xbox.com/en-US/marketplace/promotions/play-to-earn
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :  
 MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [RAW/IP] : 2 : 3 :  
 MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
 MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
 RSVP TCPv6 Service Provider : 2 : 1 :  
 RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 RSVP UDPv6 Service Provider : 2 : 2 :  
 RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 VMCI sockets DGRAM : 0 : 2 : %windir%\system32\vsocklib.dll 
 VMCI sockets STREAM : 0 : 1 : 

This report also contains technical information about the state of the application when it crashed.

(Please note, this is the information from the Details button).

Any ideas?

Asked by Airion Prieš 7 metus

Last reply by cor-el Prieš 7 metus

  • Archyvinta

saving multiple tabs

I have been using Firefox with no problems for over a year. Now, yesterday, for the first time, when I turned my computer on and started Firefox, it did not save my multi… (read more)

I have been using Firefox with no problems for over a year. Now, yesterday, for the first time, when I turned my computer on and started Firefox, it did not save my multiple tabs! I lost them all! So, after rebuilding and starting all over (including my 3 pinned tabs), I shut down my computer.

This morning, again, same thing. The 11 tabs I had opened did not re-open (just one main tab) and my 3 pinned tabs are again - GONE!

Why is this happening all of a sudden? This is very discouraging. Please provide step-by-step instructions on how to make sure this does not keep happening. I want to save multiple tabs (and pinned tabs) and have them all open whenever I go online please!

Thanks, Cass

Asked by CatB123 Prieš 7 metus

Last reply by gogul808 Prieš 6 metus

  • Archyvinta

Yahoo.com videos that are embedded within news articles do not load. WHY?

Very recently the videos that are embedded within Yahoo.com news articles will not load. Just a spinning blue circle comes up, but nothing ever loads. I'm stumped I've … (read more)

Very recently the videos that are embedded within Yahoo.com news articles will not load. Just a spinning blue circle comes up, but nothing ever loads. I'm stumped I've looked all over the internet for a solution to this problem. Youtube.com, Hulu.com, and Netflix all load fine, this problem is occurring only with Yahoo.com. It also only occurs in firefox, the videos load fine in Internet Explorer. I've checked my plugins and everything is up to date. I've cleared my cache and cookies, and nothing. I do not have virus protection on my computer, and I do not believe the firewall is blocking them either. PLEASE HELP!! Or I will have to give up on my Firefox and switch to Chrome :/

Asked by beauchel192 Prieš 7 metus

Last reply by cor-el Prieš 6 metus

  • Archyvinta

Print preview hangs on one wiki page

On this page http://en.wikipedia.org/wiki/Comparison_of_audio_formats selecting Print Preview hangs FF. I'm running 20.0.1 on Win 7. Tried loading FF in Safe (addons disa… (read more)

On this page http://en.wikipedia.org/wiki/Comparison_of_audio_formats selecting Print Preview hangs FF. I'm running 20.0.1 on Win 7. Tried loading FF in Safe (addons disabled) Also hangs on my XP machine. Never saw a hang like this before and was using print preview on other wiki pages just before this page hangs. Hang every time I try PP on that one page.

Asked by rex_a Prieš 7 metus

Last reply by djeff68 Prieš 7 metus

  • Archyvinta

More then half the Time, FF will not completely close and remains open in processes

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away fro… (read more)

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away from this product. I have reset it a few times to no avail. I dont use 3rd part tool bars, or search add ons. Only have 3 add ons, ADblock and flash block. divx

Asked by skyknites Prieš 7 metus

Last reply by 988089 Prieš 6 metus

  • Archyvinta

Firefox 20.0.1 Crashes when minimized

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process. I s… (read more)

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process.

I saw someone had the same problem a while back:

[Firefox keeps crashing when minimized] "https://support.mozilla.org/en-US/questions/931824"

it bothered me to see the thread closed, with no answer.

This problem is there in a consistent way, day after day (boot after boot). Other than this everything seems to be fine!

Tx in advance, Ed

Asked by MozillaSupportEd997 Prieš 7 metus

Last reply by samir.alaskarov Prieš 6 metus

  • Archyvinta

Problem with entering URL

Ever since the last update or two I seem to have an irritating problem with entering URLs. If I'm navigating a site and modify the URL manually in the address field and h… (read more)

Ever since the last update or two I seem to have an irritating problem with entering URLs. If I'm navigating a site and modify the URL manually in the address field and hit enter, the URL reverts back automatically to the previous one instead of accepting the new modified entry.

For example if I'm on www.site.com/path/path and go to the URL bar and remove the last '/path' and hit enter, the browser seems to 'remember' and take me to the previous URL path, i.e. www.site.com/path/path. It doesn't matter whether the deleted text forms part of the URL path or whether its parameters after the path, or even if I modify the URL to something like www.site.com/path/anotherpath.

Once it starts 'remembering' there seems to be no way of getting around this except to close the browser down and start again. I've noticed this behavior on FF20.0.1 and also on FF21. It happens on all 3 of the PCs I use (2 at home, one at work). I'n not sure if its being caused directly by FF or the NoScript plugin (the latter seems unlikely).

Is there a setting somewhere to modify this behavior, or is it a bug?

Asked by forumposter Prieš 7 metus

Last reply by kobe Prieš 6 metus

  • Archyvinta

Version 21.0 unresponsive after sleep mode

I'm on Windows 7. The browser won't accept any commands after my computer is woken from sleep mode. This only happens on the latest version. I had to revert back to 20.0.… (read more)

I'm on Windows 7. The browser won't accept any commands after my computer is woken from sleep mode. This only happens on the latest version. I had to revert back to 20.0.1.

Asked by Bluuu Prieš 7 metus

Last reply by TheMightyZeus Prieš 6 metus

  • Archyvinta

sec_error_expired_certificate

Hello When I try to open Checkvist.com Firefox shows this error: checkvist.com uses an invalid security certificate. The certificate expired on 21-Apr-2013 12:25 PM. The … (read more)

Hello When I try to open Checkvist.com Firefox shows this error:

checkvist.com uses an invalid security certificate.

The certificate expired on 21-Apr-2013 12:25 PM. The current time is 23-Nov-2013 12:26 PM.

(Error code: sec_error_expired_certificate)

As you can see my date/time is correct. I contacted the web site owner and they told me their certification is not expired. You can check yourself that their certificate is ok here http://www.digicert.com/help/ as I did.

I've exported the certificate and uploaded in the link below. http://wikisend.com/download/470088/beta.checkvist-com.crt

I want to know how is possible that Firefox can't get/update the correct certificate from this site which is out ther? I entered the IP of Checkvist.com (95.211.113.1) and got the same error as above in the Firefox.

I have to mention that upgrading FF is not an option for me. I downgrade to 20.0 because I wanted my preview pan (ctrl+Q) back. I tested on another system and there was no such error with an updated FF installed.

Please help me understand and solve this problem. P.S. It will be much more convenient if you let users upload screen shots or files like this in this form.

Thank you very much in advance for your coming help.

Asked by dashakol Prieš 6 metus

Last reply by cor-el Prieš 6 metus

  • Archyvinta

why all fonts in all sites same size even unread and read text ?

i downloaded some software in morning then after re-open my Firefox, i found fonts of all websites which i visit very big and all same size , for example, i opened my inb… (read more)

i downloaded some software in morning then after re-open my Firefox, i found fonts of all websites which i visit very big and all same size , for example, i opened my inbox. i see the unread messages same size of my messages which i already read. can anyone help me please ? :-) Thanks for reading and helping me. :-)

Asked by ZekoEgypt Prieš 7 metus

Last reply by cor-el Prieš 7 metus

  • Archyvinta

On a web page with an editable table, the delete row function no longer works (the little circle with X button)

When you try to delete a row in an editable table using the built-in functions, it no longer works. We use this function regularly and just noticed this problem today. Th… (read more)

When you try to delete a row in an editable table using the built-in functions, it no longer works. We use this function regularly and just noticed this problem today. The "create row above" and "create row below" functions work, just not the delete. The delete column button does work however, so it's a bit baffling why this one function does not work. (The pages are located on our internal server so are not publicly accessible but the functionality is built into firefox.)

Asked by micmark Prieš 7 metus

Last reply by hadrianoliver Prieš 7 metus

  • Archyvinta

Firefox stops working after computer restart.

I am having a problem with firefox - every time I restart my computer firefox will no longer work. When I launch the program after a restart it takes between two to five … (read more)

I am having a problem with firefox - every time I restart my computer firefox will no longer work. When I launch the program after a restart it takes between two to five minutes to start up and when it eventually does the program instantly freezes and I have to manually kill the process.

The only solution I have found is to completely re-install the program, but this is only temporary as the next time I shut down and restart the computer the problem returns.

I am using windows 7 and have added firefox the exceptions list in my firewall. Resetting firefox in the troubleshooting menu does not fix the problem. Neither does running firefox in safe mode or as administrator.

Any help would be appreciated.

Asked by seedsick Prieš 7 metus

Last reply by Starrinphils Prieš 6 metus

  • Archyvinta

Firefox is already running, but is not responding.

Quite often I receive a message after clicking on Firefox saying 'Firefox is already running, but is not responding. To open a new window, you must first close the existi… (read more)

Quite often I receive a message after clicking on Firefox saying 'Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.' Why does Firefox not close properly and the process stay running?? I am seriously thinking of moving to google chrome and abandoning firefox because of this error. It isnt my system because it happens on my laptops and friends computers too. I could expect the odd crash with firefox but not as many as I am experiencing. I normally get this error around 4 to 5 times a week

Asked by bootcampeddie Prieš 7 metus

Last reply by Pnyx Prieš 6 metus

  • Archyvinta

All video players on Firefox lose sound and stop playing

Any video player I play will randomly lose sound and a few seconds later stop playing. I've noticed that this happens when I have two or more tabs with video players on t… (read more)

Any video player I play will randomly lose sound and a few seconds later stop playing. I've noticed that this happens when I have two or more tabs with video players on them. Having only one tab with a player, be it youtube, jw player, or veever, does not cause any problems. Having two of them out at the same time causes the problem to occur.

I believe this happened around the time I installed winzip and Windows XP Mode onto my computer, but I have since uninstalled XP Mode.

I use an Acer computer, Aspier 4830T-6841, windows 7.

Asked by hapcelion Prieš 7 metus

Last reply by cor-el Prieš 7 metus

  • Archyvinta

I keep getting unsolicited adverts appaering on webpages, what can I do to stop them?

On certain internet pages adverts keep appearing at the top or sides of the screen. It doesn't happen on facebook, but happens loads on the bbc and ebay sites. Some of th… (read more)

On certain internet pages adverts keep appearing at the top or sides of the screen. It doesn't happen on facebook, but happens loads on the bbc and ebay sites. Some of these ads are quite explicit. I don't want them on the internet anyway but even more so because my 4yr old granddaughter uses my computer sometimes

Asked by davideevee Prieš 7 metus

Last reply by cor-el Prieš 7 metus

  • Archyvinta

altavista will not display search results

altavista us will not display search results. altavista canada works fine. On us site results will display in no style page but not in basic page style. The page comes up… (read more)

altavista us will not display search results. altavista canada works fine. On us site results will display in no style page but not in basic page style. The page comes up blank. This may have been caused by delta search. I think I have rid my computer of delta? Reloaded firefox. I use norton 360 and have run registry clean up and virus scans. Also cleaned explorer. In explorer the u.s. altavista works ok that is why I think it something to do with firefox and delta search showed up at the same time unwanted and forced a change on my home page. Have cleared computer of what delta files I could find my have something in the registry but I would not know what to look for or to do with. I am running xp

Asked by zzsophie Prieš 7 metus

Last reply by DemCat Prieš 7 metus

  • Archyvinta

why do i keep getting host/certificate authentication failed when trying to install downloads and updates

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big … (read more)

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big red X is right next to the message. What is going on i am unable to install any updates or any downloads.

Asked by conniehall007 Prieš 7 metus

Last reply by phattirepilot Prieš 6 metus

  • Archyvinta

How to I tell if I have a Legitimate copy of Firefox and how do I remove it if it's a bad one

OK guys, I found this saying my Firefox could be a piece of junk and that big brother has his noise up my butt again. I was looking at the article at was publish on CP Pr… (read more)

OK guys, I found this saying my Firefox could be a piece of junk and that big brother has his noise up my butt again. I was looking at the article at was publish on CP Pro and from what I seeing I have a bad copy. How do I remove it and get a good copy of Firefox to replace it.

http://www.pcpro.co.uk/news/security/381538/mozilla-government-spyware-disguising-itself-as-firefox?utm_campaign=pcpro_newsletter&utm_medium=email&utm_source=newsletter

I going by the file size shown which is 724 kb, which is the size mine is showing.

How do I get a good copy of Firefox and how do I make sure I keep getting the right update for you, so they don't trick me again.

Asked by dminor Prieš 7 metus

Last reply by philipp Prieš 7 metus