Firefox Support Forum

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

I just installed the esr version of Firefox. I did not think that I would lose all my bookmarks, add-on, etc. Is there a way to revert back to the standard version with all my old data? Or in looking at the profiles I see a default profile, a default-esr profile, and a default-release profile. This latter profile seems to have my old data when I open the folders and look around. However, when I try to open that profile in new window it says something about opening an old version and losing data and creating a new profile. When I do that, I still get a fresh browser with none of my data.

1. I had firefox in a 64bit win7 proff with relatively high specs desktop forever. Last week it started showing update notification every time i restart firefox and I choose to "remind me later" or something like that (I made the settings so that it won't auto install).

2. During that week i did restart firefox and the computer and everything was normal untill yesterday when I did something normal but I rarely do, that is i turned of the computer for more than a minute and then turned it back on. Then firefox started having trouble loading certain webpages. Things like youtube, google maps, google search, bing home page, were flawless, while things like some businesses (i remember craigslist and goodwill) and some famous podcast webpages and my wifi controlled devices struggle (take too long, then message that they were taking too long, but never show up)

3. I first "refreshed" my firefox, then reinstalled it, then when it wasn't fixed deleted the whole thing and tried installing a fresh downloaded version (I think it was 83). The downloaded installer tells me that i already had firefox and if i wish to reinstall it and after that it takes a long time to throw a message at me that starts with ("hmmmm" for "some" reason unknown reason, the installation failed to work) or very similar wording.

4. The only browser left in the computer is the microsoft one that comes with the computer and it does open the modzilla website but refuses to download the installed (obviously) so i have to download it from a windows tablet and transfer it to this computer.

any advice/insight is very much welcome

Everytime I update to a new Firefox, I lose my auto logins on sites. I have to get out my Password list and manually login to every frikkin' site. I keep putting off updating, hoping that maybe the problem has been fixed, but like Lucy pulling the football from Charlie Brown, I give in and update and WHAM!

If this can't be fixed, is there a way to disable auto Firefox updates or even that nagging box in the upper right hand corner.

I don't do a lot of surfing on my PC any more, so to have this continually happen over and over again is extremely aggravating!

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Good day, all,

I have a some problem. I received a *.xlsm file via e-mail, but when I click on it to download, firefox opens or saves it as *.xlsx

I tried this operation in other browsers, and they worked correctly.

Could you please help me to solve this problem?

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot.

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do?

Howard Lewis

When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything works well. Tried to reinstall Firefox - nothing changed. What should I do? Thank you in advance.

FIREFOX PC-after downloading any software (in my case zapya) i m getting error upon installing that file source not present.i checked my antivirus,checked my permissions almost everything...!!!

EDGE- i downloaded same softwares on edge browser they installed perfectly without any problem.

Is firefox scanning my downloads and making them corrupt?

I have a new W/10 PC. I downloaded and installed the latest version of FF 84.0.2 (64-bit) on the new PC.

Once I got it installed on the new PC, I went to the old PC and copied from users/myname/appdata/roaming/Mozilla (which I think is 32-bit) and used that file to replace the MOZILLA in the similar location on the new PC.

However, I started getting error messages about the profiles on the new system were inconsistent with the old system. So consequently, on my NEW PC, I was not able to transfer the bookmarks, profile, etc from the old to the new.

How can I successfully transfer my profiles and other FF info from the old (32-bit) to the new (64-bit)?

THX

Dennis

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.