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All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (read more)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Asked by adrian29630 Prieš 1 metus

Answered by FredMcD Prieš 1 metus

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login saved lost

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (read more)

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks

Asked by Davide Prieš 1 metus

Answered by cor-el Prieš 1 metus

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Onetab saved items gone after firefox update

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is… (read more)

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is there any way to recover them? (probably 100+)

Asked by cyteen Prieš 1 metus

Answered by jscher2000 Prieš 1 metus

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Lost all bookmarks etc on upgrade to 67

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non … (read more)

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup.

When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory.

Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again.

Im inputting this using Chrome because almost every attempt to use firefox causes a crash

All help gratefully received.

Asked by Timbo12 Prieš 1 metus

Answered by Timbo12 Prieš 1 metus

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you auto updated and now I have lost all bookmarks and function of foxfire

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent man… (read more)

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Asked by TerrelF Prieš 1 metus

Answered by jscher2000 Prieš 1 metus

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bookmarks, settings, cookies, and passwords gone

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I open… (read more)

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I opened firefox and went to youtube, I was asked to sign in to see my subscriptions on youtube. I singed in. I keep my zoom at 160% big monitor, it was back at normal 100%. My bookmarks, cookies, addons and passwords are gone. I tried to restore to a previous version, but there isn't one. The newest save in my old firefox folder is from 2017. What happened?

Asked by coramonster12 Prieš 1 metus

Answered by jscher2000 Prieš 1 metus

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Can't find my bookmarks

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox the… (read more)

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox they were gone again. Help would be appreciated.

Asked by Nosepicker Prieš 1 metus

Answered by Nosepicker Prieš 1 metus

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firefox - my profile is missing and nothing works

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got … (read more)

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

Asked by issedpoff Prieš 1 metus

Answered by cor-el Prieš 1 metus

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Accidentally Deleted FF App. All settings & Years of Bookmarks Gone! Desperate to Get BM Back --;((

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate. Detail: My … (read more)

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate.

Detail: My extensions disappeard and, before I knew it was a Mozilla glitch, I tried deleteting and then reinstalling Firefox. I didn't think about it, but by deleting it, I also lost years worth of bookmarks. I tried restoring the file from Trash, but I only got a new "blank" version of Firefox. ALL my settings, bookmarks, etc. are gone. I'm desperate to get my bookmarks back. Please help!!!

MAC Latest update

Asked by rpfirefox Prieš 1 metus

Answered by cor-el Prieš 1 metus

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how to restore settings and addons

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my deskt… (read more)

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my desktop if that will help. Many thanks.

Asked by macgal85 Prieš 1 metus

Answered by FredMcD Prieš 1 metus

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Bookmark lost

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused b… (read more)

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused by a firefox upgrade.

Asked by aeouxy Prieš 1 metus

Answered by jscher2000 Prieš 1 metus

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Firefox is NOT remembering my passwords. Just began.

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL. I lost all of my logins/passwords tonight, after reinstalling v … (read more)

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL.

I lost all of my logins/passwords tonight, after reinstalling v 66.0.2. I created a couple of passwords, including here. They are NOT in my saved logins. That has never happened before.

I always save logins. And I always update my logins when I change them.

This is becoming tedious.

Thank you.

Asked by CiaoBella1 Prieš 1 metus

Answered by FredMcD Prieš 1 metus

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Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (read more)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Asked by Shajirr Prieš 1 metus

Answered by Shajirr Prieš 1 metus

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Can I revert to a specific point in time my bookmarks (no previous backups)? Some got removed and I need to restore them.

I have duplicated my current ff profile which has sync enabled. I have created a new ff profile which uses the copied directory as it's root directory. Opened a new brows… (read more)

I have duplicated my current ff profile which has sync enabled. I have created a new ff profile which uses the copied directory as it's root directory. Opened a new browser window with the new profile and then started to cleanup/delete some bookmarks and add-ons and noticed that all bookmarks started to disappear from the source ff profile.

I don't have any backups of any kind. Just Firefox Sync enabled.

Q: Can you help me recover my bookmarks from a specific point in time (21st of March)?

Thank you! \m/

Asked by foxtux Prieš 1 metus

Answered by FredMcD Prieš 1 metus

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66.0.1 all bookmarks disappeared and will not execute recovery tool

on MACOS 10.12.6: after launching Firefox browser and auto-update, there was a warning in red bar at the top regarding functional issue with history and bookmarks. Both h… (read more)

on MACOS 10.12.6: after launching Firefox browser and auto-update, there was a warning in red bar at the top regarding functional issue with history and bookmarks. Both history and bookmarks now disabled. Bookmark tool was selected to restore from the most recent backup in the list, but upon executing that tool, received the error msg: 'unable to process the backup file'. Also, now, History > Show All History = nothing

Asked by thulebar Prieš 1 metus

Answered by thulebar Prieš 1 metus

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bookmarks and browsing history gone...

Hi my browser updated last night and all my bookmarks AND browsing history are just gone from the regular Firefox (i also have the dev edition installed) All im left w… (read more)

Hi my browser updated last night and all my bookmarks AND browsing history are just gone from the regular Firefox (i also have the dev edition installed)

All im left with now is an "Old Firefox Data" folder on the desktop and it contains data from the dev browser, where is the data from the non-dev browser ?

I did not have a user signed-in on either of the browsers

Asked by Mattinn Prieš 1 metus

Answered by Mattinn Prieš 1 metus

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Your updates delete my Microsoft Money data. How to prevent?

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering… (read more)

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

Asked by Joseph464 Prieš 1 metus

Answered by jscher2000 Prieš 1 metus