Firefox Support Forum

This morning, I was unable to log into Discord to watch a livestream because my hard drive was overfull and it was unable to install a mandatory update. Because this was a time sensitive issue, I wiped a bunch of crap off my drive as fast as I could, and I guess somehow I deleted my browser bookmarks because the field now shows as empty when I open Firefox. I was able to track down the backup file, but it throws an error when I tell it to restore. Is there anything I can do about this?

When I open Firefox on my new computer all the bookmarks are showing at the top. I only want my default bookmark toolbar to show. The only solution I could find was to drag it into the toolbar area.

What happened to "recent bookmarks"??? I is no longer available....why???? I need it back, as I used it all the time and my bookmarks were very easy to locate. Now I have no idea where a bookmark is, that was even bookmarked an hour ago.

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolbar," and "Bookmarks Toolbar Items" is still where it should be in the Customize screen. I also confirmed that the toolbar is still marked as "Always Show." In fact, other items (such as the main bookmark menu itself) still show up on the toolbar. It's only all my bookmarks that are missing.

I've also tried:

• Exiting and restarting Firefox
• Turning settings on and off (i.e., setting the toolbar to "Never Show" and then turning it back)
• Rebooting my computer

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I could loose all my information if I change my email but that's exactly what I need to do. I currently use gmail and have switched to Outlook. Two questions, how do I change to Outlook without loosing bookmarks, etc. and can I import my gmail accounts into Outlook. Thank you in advance. PS, I created a Recovery Key

I like to keep shortcuts to my favorite, most often used sites on the New Tab page. One of them, to Yahoo, keeps disappearing, and is replaced by sites that I do not visit very often. How can I recreate a shortcut on my new Tab page to get me to Yahoo Finance?

I uploaded an image of my New Tab page as it currently exists. I used to have Yahoo where the "prime-genetics" shortcut appears. I want to get rid of that one and replace it with Yahoo. Thanks!

In the past, when I wanted to save a bookmark I could choose a specific folder to save it to. So for example, if I found a newsource that I wanted to bookmark to my News folder I would click on Bookmarks, Bookmark Current Tab and a dialogue box popped up that allowed me to choose the folder to save the bookmark to. This dialogue box no longer opens when I click on Bookmark Current Tab. Instead, all bookmarks are automatically saved to my Other Bookmarks folder and I have to drag them to the folder I want. I'm not exactly sure if this change happened with a Firefox update, or if I did something to change the process. Is there a way that I can fix this and have the choose a folder dialogue box pop up when I save a folder? Thanks for your help, Jeff

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.