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about:addons not loading, safe mode did not fix

The "about:addons" page will not load, more specifically the page layout loads however it is stuck at "Loading [moving wheel]". The other pages such as "Appearance" and "… (read more)

The "about:addons" page will not load, more specifically the page layout loads however it is stuck at "Loading [moving wheel]". The other pages such as "Appearance" and "Plugins" will load, only the "Get Add-ons" tab will not. If I click "Check for Updates" (located in the [cog] drop down menu in top right) it instantly returns no updates available.

I have tried setting the theme to Default and loading Firefox in Safe Mode with addons disabled. This has not fixed the problem.

I have attempted to attach a screenshot however it is not uploading, here is a mirror: http://imgur.com/EkyFc1X Similarly, the troubleshooting plugin installed but did nothing; I used the manual copy text method however it appears to provide no usable information.

Asked by AzoMittle Prieš 4 metus

Answered by FredMcD Prieš 4 metus

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I have Firefox 55.0.3 (64 bit). When trying to install an add-on it downloads but gets stuck on verification. This happens on all add-ons.

Since upgrading to the latest version I am trying to find replacements for the newly disabled add-ons. I first tried this on Friday the 8th. The same problem has been hap… (read more)

Since upgrading to the latest version I am trying to find replacements for the newly disabled add-ons. I first tried this on Friday the 8th. The same problem has been happening all weekend including today and I imagine since I installed this version. The exact wording is downloading and verifying add-on.

Asked by ronsalma Prieš 3 metus

Answered by FredMcD Prieš 3 metus

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everytime I start firefox it ask to verify my addons

everytime I start up firefox It asks me to verify my addons. these are adblock plus, adblock plus pop-up , Ageless, clean links, google privacy, https-everywhere, and a u… (read more)

everytime I start up firefox It asks me to verify my addons. these are adblock plus, adblock plus pop-up , Ageless, clean links, google privacy, https-everywhere, and a us spelchecker dictionary. plowed trough the community answers and tried about everything: refresh, delete and reinstalled, one addon at the time see if there is a problem there, reset preferences,Prefs.js, User.js and Sessionstore.js,extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf fix, firefox properties are correct no admin startup ect. so in short tried about any solution out there. any way to fix this, and would downloading firefox beta help (aurora)?

thanks

Asked by RSeba Prieš 5 metus

Answered by RSeba Prieš 5 metus

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Why won't video download helper install in my Linux machine?(Ubuntu 16.04 LTS)?

Trying to download videos and I get an error message that I have to install the companion app. I do so and the same error messge reappears. I am running Firefox 62.0 … (read more)

Trying to download videos and I get an error message that I have to install the companion app. I do so and the same error messge reappears. I am running Firefox 62.0

Asked by jbrown1952 Prieš 2 metus

Answered by Shadow110 Prieš 2 metus

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Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 Prieš 2 metus

Last reply by sergiobetween Prieš 1 metus

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Video Download Helper 7.3.5. doesn't even show up in my tool bar. I can't download anything.

I'm trying to download videos from Youtube with Video DownloadHelper 7.3.5. but it won't even show up anymore. The icon is gone. I've restarted Firefox, redownloaded the … (read more)

I'm trying to download videos from Youtube with Video DownloadHelper 7.3.5. but it won't even show up anymore. The icon is gone. I've restarted Firefox, redownloaded the add-on and restarted my computer. Nothing is working. Suggestions?

Asked by RyanaLynn Prieš 1 metus

Last reply by RyanaLynn Prieš 1 metus

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I can't update firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab. NOTHING happens.

I can't update Firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab when I right click mouse "open in n… (read more)

I can't update Firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab when I right click mouse "open in new tab." NOTHING happens.

Asked by Vistamanndan Prieš 2 metus

Answered by jscher2000 Prieš 2 metus

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Language add-ons no longer available in Firefox latest update 54.0

Help! All my language packages have been disabled while updating to Firefox 54.0: "Firefox was unable to find updates to your incompatible add-ons" and when I go to addon… (read more)

Help! All my language packages have been disabled while updating to Firefox 54.0: "Firefox was unable to find updates to your incompatible add-ons" and when I go to addons.mozilla.org, all language packages I need (including English! (GB)) show as "not available for Firefox 54.0". I'm a linguist so I really need them!! what shall I do? Do I have to go back to Firefox previous version?? Thanks for you help

Asked by AudeDL Prieš 3 metus

Answered by AudeDL Prieš 3 metus

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Firefox is blocking me from downloading the endnoteweb firefox extension

I've always had an firefox extension from myendnoteweb.com in my toolbar, but now forefox have blocked it. Why? And is it possible to unblock it? Also I can't submit the… (read more)

I've always had an firefox extension from myendnoteweb.com in my toolbar, but now forefox have blocked it. Why? And is it possible to unblock it? Also I can't submit the add-on to AMO since I can't download the file from endnote.

Asked by wille92 Prieš 4 metus

Answered by FredMcD Prieš 4 metus

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How to move Add-on icons to the additional Add-on Bar at the bottom of the screen

I have a number of Add-ons, and the icons on some of them take up a lot of room. So the navigation bar is crammed full. I added the Add-on bar that shows up at the bott… (read more)

I have a number of Add-ons, and the icons on some of them take up a lot of room. So the navigation bar is crammed full. I added the Add-on bar that shows up at the bottom of the screen. However, I haven't figured out how to get the Add-on icons moved to the bar at the bottom. I'm sure it's something very simple but I haven't found the magic combination to do that yet.

I would appreciate any help/suggestions you can give me. Thanks for your help.

I don't know if it's relevant but I'm using two Toshiba laptops running Windows 7 and the other is Windows 10. Both are 64-bit. And it's is Firefox 42.0.

Asked by morlaine Prieš 4 metus

Answered by FredMcD Prieš 4 metus

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iCloud Firefox Bookmarks has stopped working

When I open up Firefox an error/crash message shows up. How do I keep this from happening? I've tried loading a screenshot of the error message but it won't complete. S… (read more)

When I open up Firefox an error/crash message shows up. How do I keep this from happening?

I've tried loading a screenshot of the error message but it won't complete. Sorry.

Asked by Mitzee Prieš 2 metus

Answered by jscher2000 Prieš 2 metus

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Firefox screenshots suddenly stopped downloading my shots

Hello, Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore. Nothing happens and I can'… (read more)

Hello,

Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore.

Nothing happens and I can't see anymore that blue down arrow beside the URL bar.

Asked by Hesham_3del Prieš 1 metus

Answered by cor-el Prieš 1 metus

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Substitute chrome addon: Video screenshot addon

Hi, I find this chrome video screenshot extension very useful: https://chrome.google.com/webstore/detail/video-screenshotter/ppkojackhibeogijphhfnamhemklmial . It allows … (read more)

Hi, I find this chrome video screenshot extension very useful: https://chrome.google.com/webstore/detail/video-screenshotter/ppkojackhibeogijphhfnamhemklmial . It allows me to screenshot a video from practically any website. But I am trying to get rid of chrome and stick to firefox. Is there any firefox addon similar to this? I've looked everywhere.

Asked by Computer Prieš 2 metus

Answered by McCoy Prieš 2 metus

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Why does Firefox open a window for Media Extractor by Technologytogo.com when I haven't clicked on a link?

When using Twitch to watch videos a new tab will suddenly open to the address http://technologyto.com/extractor.html?version=0.7.6&type=upgrade&p=0.7.5 Does Mozi… (read more)

When using Twitch to watch videos a new tab will suddenly open to the address

http://technologyto.com/extractor.html?version=0.7.6&type=upgrade&p=0.7.5

Does Mozilla know this is happening or is this some kind of virus?

Asked by Grimmley Prieš 2 metus

Answered by Grimmley Prieš 2 metus

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FF does not allow mega ad-on to install? why?

Mega.nz has an add-on that is verified and firefox does not want to install it because it is not verified! What to do to get that Mega add-on? … (read more)

Mega.nz has an add-on that is verified and firefox does not want to install it because it is not verified!

What to do to get that Mega add-on?

Asked by jaapsoft Prieš 5 metus

Answered by cor-el Prieš 5 metus

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Extension are in C:\Users\xxx\Profiles but not in firefox

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox o… (read more)

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox options/extensions there are none. This has been going on for some time, but suddently 2 days ago a window for every extension showed up and asked for updating, which was done, and now extensions were shown inOptions/extensoins. But today they are all gone again. I have scanned for malware and there are none.

Whats wrong?

Asked by Kjeld Marslew Prieš 5 metus

Last reply by cor-el Prieš 4 metus

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Firefox only opens in full-screen and I can't do anything at all except control-alt-delete and close Firefox!

Hi. I made a dumb mistake and installed an add-on or extension (not sure which) that I was hoping would allow me to view YouTube videos in full-screen. Unfortunately I ca… (read more)

Hi. I made a dumb mistake and installed an add-on or extension (not sure which) that I was hoping would allow me to view YouTube videos in full-screen. Unfortunately I can't recall the name of the add-on/extension.

The problem is, now every time I open Firefox it opens in "full screen" and NOTHING (including F11) will allow me to access the taskbar, the address bar, or any of the other Firefox controls. I can't do anything at all but view the home page in full-screen! The only option I have is to hit control-alt-delete and close Firefox.

I tried uninstalling and re-installing Firefox and this didn't solve the problem. Please help. Thank you!

P.S. I'm writing this in Internet Explorer since I currently can't use Firefox.

Asked by drewmaster Prieš 5 metus

Answered by cor-el Prieš 5 metus

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Evernote Clipper does not show in tool bar and cannot be activated

I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the optio… (read more)

I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the option to activate it. Accordingly, it does not show in the toolbaar like the other add-ons, e.g. FireShot.

Asked by mbhh178 Prieš 5 metus

Answered by mbhh178 Prieš 5 metus