My account was "used to sign in to Firefox on a MacOSX10.15 on Sunday, May 5. It was not me.

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email … (read more)

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email in case it is them getting more info!!

Asked by ccg14 Prieš 1 savaitę

Last reply by Amelia Prieš 1 savaitę

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (read more)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 Prieš 1 savaitę

Last reply by jonzn4SUSE Prieš 1 savaitę

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (read more)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 Prieš 1 savaitę

Last reply by cor-el Prieš 1 savaitę

Washington Post website doesn't work on Firefox

I have tried several suggested fixes to get the Washington Post website to work properly, including reloading Firefox. Links within the site fail to load, pictures are … (read more)

I have tried several suggested fixes to get the Washington Post website to work properly, including reloading Firefox. Links within the site fail to load, pictures are hazy low-resolution, sometimes content doesn't display at all, or does so briefly before going blank. The problem seemed to start after an update 2 weeks ago. I am about to give up trying to fix this, and choose another browser. I don't understand why the problem only affects the WaPo website, which runs fine on chrome or Safari.

Asked by johnsvarner Prieš 1 savaitę

Last reply by cor-el Prieš 1 savaitę

Build 126 update broke the address bar history

Windows 10 professional for workstations Firefox build 126.0 My browser auto updated today and after the refresh I found that the history under the address bar has been … (read more)

Windows 10 professional for workstations Firefox build 126.0

My browser auto updated today and after the refresh I found that the history under the address bar has been broken. It now displays only in part and over top of the address bar itself which as you can imagine is unusable. See image attached.

I entered troubleshoot mode and the problem went away. So I disabled all my extensions and addons, but the problem persists (when not in trouble shoot mode)

Any idea what could be causing this? It is hampering my ability to do my job.

Asked by JHochstuhl Prieš 3 valandas

Last reply by TyDraniu Prieš 3 valandas

Latest update glitched firefox unusable

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusa… (read more)

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusable. I have no idea why it is so bad and how to fix, please help. Thanks

Asked by Randi Taylor Prieš 17 valandų

Last reply by TyDraniu Prieš 3 valandas

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode Prieš 2 dienas

Last reply by jscher2000 - Support Volunteer Prieš 8 valandas

URL autocomplete - I want to start over.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto f… (read more)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Asked by WAYNEOO Prieš 1 savaitę

Last reply by jscher2000 - Support Volunteer Prieš 8 valandas

Only display fully downloaded files in the download folder

Hello dear community, I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Fire… (read more)

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

Asked by Andrijan Prieš 3 dienas

Last reply by jscher2000 - Support Volunteer Prieš 8 valandas

Uncaught Out of Memory Error Despite Ample RAM Availability - Firefox 126.0a1

Hi, I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details … (read more)

Hi,

I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details of the problem:

  • Error Message in Console: Uncaught out of memory
  • Memory Usage Observed: Using about:processes, I noticed that Firefox's maximum memory usage caps at around 7GB.
  • System Specifications: The machine running Firefox has 128GB of RAM, so there should be plenty of memory available.
  • Firefox Version: 126.0a1

Given the significant amount of RAM available on my machine, it seems unusual that Firefox would hit a memory limit at just 7GB. I suspect there might be a bug or a misconfiguration causing this issue.

Can you please assist in diagnosing and resolving this problem? Are there any settings or configurations I should adjust, or is this a known issue with the current version of Firefox?

Thank you for your help.

Asked by Davide Taurisano Prieš 11 valandų

Last reply by jonzn4SUSE Prieš 10 valandų

Latest Update deleted addon extension

After the latest update (Monday) my Lastpass extension icon disappeared from the extension toolbar. It was still listed in the Add-ons and themes page. How do I get it v… (read more)

After the latest update (Monday) my Lastpass extension icon disappeared from the extension toolbar. It was still listed in the Add-ons and themes page. How do I get it visible again? I've tried to right click the Lasspass icon but "pin it" does not appear. I've deleted the extension, rebooted and reinstalled with no difference.

Asked by rvolkwein3 Prieš 1 dieną

Last reply by jonzn4SUSE Prieš 19 valandų

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn Prieš 1 mėnesį

Last reply by jscher2000 - Support Volunteer Prieš 1 mėnesį

images with animation not displayed on the site

Site (https://www.pinerolo.news/ The animated images of the articles are loaded once every 3. On Chrome Android I have no problem. I solve it manually by resizing the … (read more)

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.


I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

Asked by gerayl7 Prieš 1 savaitę

Last reply by cor-el Prieš 1 savaitę