Firefox Support Forum

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Any way to Undue the new version ?? This suks...No Like the search to automatic transfer or jump to the address bar. Will be switching over to Google Chrome if not....Did they NOT learn thru Yahoo??? You do not give us a choice we move on.....

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I can't close apps, speak on communication apps like Discord, nor can I even close the tab. I've tried troubleshoot mode, verifying browser file integrity, turning hardware acceleration off, and using older versions of Firefox and the issue seems to persist no matter what I do, I happen to really like this browser and I really want to try and find a solution for these issues. I am always running the latest version of Firefox (90b5) and use windows 8.1. When recording some of my performance data it seems the issue uses all the power my CPU (i-5 6600k) is able to offer. I don't know how to fix this and would really appreciate any help, thank you in advance.

If it helps: https://share.firefox.dev/3pzodOU

There are 2 problems. I don't know maybe they are related so I'm presenting them both. In the past both processes have worked with no problems. Windows 8.1, latest FireFox.

First: Bookmarks Backup Bookmarks tab Show all bookmarks Library opens Import and Backup Backup Bookmarks backup filename window opens pick destination folder - Desktop File name box: bookmarks-2021-06-10.json Save

Only there isn't a file saved on my Desktop. And it's not my computer messing up. I took a snapshot of the Library Bookmarks backup filename window and saved it to the desktop and it worked fine. I thought maybe if I used File Explorer it could find the file bookmarks-2021-06-10.json. It did, but it's still not on the Desktop where I could save it to an external hard drive for a Backup. See attached files.

Second: Bookmarks delete files/folders. I can move files and folders around, just deleting or removing them is a problem.

Method A. Bookmarks tab right click on link or folder I want to delete click Remove Bookmark nothing happens

or Method B. Bookmarks tab Show all Bookmarks Library window opens right click on file/folder want to delete Drop down menu, click Remove Bookmark

or Method C. Bookmarks tab Show all Bookmarks Library window opens choose file to delete Organize drop down menu, click Delete

This is where it gets confusing. For methods B and C sometimes it will delete, sometimes not. Thinking about it, mostly not. I dont know why the difference, I don't think I did anything different to delete one but not the other.

When I open the Bookmarks tab again, I can't tell if the list is the same or not. I don't think it's changed.

I worked really hard on this and then I messed up and lost everything I'd done. So, I started all over, but I don't know if this is as accurate as the first. I hope so.

Please, I'm an old lady simple answers in plain English are always appreciated.

Hi there, got the new and latest and love Mozilla and its on all my devices...However, in the new upgrade,under the old one by or under the little "star" of the browser bar where Http shows up etc... there used to be a drop down menu which allowed you to take a "screen shot" and save and copy which I used often enough to notice it was missing or "elsewhere"? Can you educate me as to where to look for that tool now...It was very convenient as part of the bookmark set up before...thanks..

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My right click of my mouse doesn't show the emoji menu when commenting at the Washington Post Website. It did a few weeks ago. I did not notice when it disappeared.

Thank you

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Somehow, I appear to have installed a plugin called the Lhite Network Extension. It creates hotlinks to advertising sites from plain text "keywords" in web pages. The originator of the plugin is something called Advertising (gear symbol) Support, Inc. and their web site is www.advertisingsupport.com. The removal instructions on that site are generic and do not provide the specific name of the plugin for Lhite Network Extension.

Neither Lhite Network Extension or anything from Advertsinig(gear)Support are enumerated in Firefox's lists of plugins and extensions, nor is anything shown in the Windows 8.1 add/remove program utility. Registry searches are negative as well. Running Firefox in "safe mode" prevents the add on from loading, but I still don't know which one it is.

Any suggestions about how to rid myself of this would be appreciated.

In Firefox 24.0 -> Tools -> Options -> Applications, I cannot choose a program (hh.exe) to read .chm files. When I choose to open a *.chm file I have only the option of saving it, not to open it. Other browsers like Explorer, chrome, even old netscape 7.2 allow me to open it and the program finds I presume the hh.exe file and away you go. I cannot find a way to get Firefox (my favorite browser) to read chm files.

Can anyone tell me the best printing add on to use in FireFox and Windows 8.1???

I need to print a page, also 2 pages or more, plus selected items etc

I need it to be like IE 10 & 11 print function Thanks

When my screen is not maximized and a whole page won't fit in the available space, I need to move the bottom scrollbar to see the rest of a page. On some pages that works. On most it doesn't. Is there a way to fix this. It has never been a problem before now. I am using Window 8.1

I am trying to play a video (the website supports .webm, .ogv, mp4) but neither autoplay nor the start button seem to work. However, if I slide the control button to the right (+/- 40 sec) the video does play.

I have tried many of the solutions suggested in other threads (deactivating potential conflicting plugins, resetting Firefox, etc.) but none of them work.

What am I missing?

The 'little house' icon was bringing up the Firefox settings page but now it brings up yahoo.com. How do I reset it to the Firefox settings page (if that is what it is called; whatever page comes up when clicking the 'little house' icon. I use this tool to delete history, etc.)

Firefox is not working correctly in windows 8.1 computers. It does not shut down completely and then does not open with this error message. Attaching.... David@XXXxxxx.com... The window displays the message firefox is already running but is not responding. To open a new window you must first close the existing firefox process or restart your system. This is very annoying it happens all the time.

I am running windows 8.1 on my lap top. I seem to have to alternate by changing my connection settings to open Firefox. After a session on the pc I can log back in with no problems. Shut down and go to log in again a few minutes later and I get the error message PROXEY SERVER IS REFUSING CONNECTION.

I have spoken to my provider and they tell e I do not have to have or should not need a proxry connection?. They also told me to try the following, which I have to admit is the only way I am now connecting to the internet.

Go to Tools-Advance-Connections. (configure how Firefox connects to the internet. SETTINGS.

In the window that opens I need to go to first option (configure proxies to connect to the internet) Here you are given three more options: 1.No Proxy 2.Autodetect Proxy 3Manual Proxy

If the box is checked for (2) above, I have to uncheck and check (3) above. Then restart the browser. It works fine....that is until I log out of Firefox. Go back in and I get the same error message, Proxy server refusing connection. This happens from time to time....not always. Some days it works fine on the last setting chosen. So I go through everything again as explained above and uncheck manual andthen I re check Autodetect....and it works. Next time it's the other way around, I just feel like a tennis ball bouncing from one option to the other and I should not have to be doing this. Never happened when I used XP or Vista?.

I have Mamaware cleaning installed and use Defender (which came with Windows 8). I have upgraded to 8.1 but the problem existed when I was running 8.

I chose to delete the Firefox UX's data when I uninstalled it and forgot that it shares the same profile and data with the current Firefox.

How is it possible to recover my data, maybe with a files recovery software like Recuva or something?

I've been using Firefox for quite a while, but it has recently begun opening every previously open tab when I restart a session. I only want the tabs I selected for my home page to open. I've tried going to the options and selecting "Show a blank page" on startup, but even that is ignored and all of the prior tabs open on each new start. I've rebooted the computer and restarted Firefox, but the problem remains.