Showing questions tagged: Show all questions

Attempting to use deleted Secondary Email for NEW account.

I deleted my Secondary Email from my Firefox Account so I could use it on a new seperate account but when I try to Sign Up it tries to log me in instead and says I can't … (read more)

I deleted my Secondary Email from my Firefox Account so I could use it on a new seperate account but when I try to Sign Up it tries to log me in instead and says I can't sign in with a secondary email. I there a set time I have to wait before I can reuse the deleted email or will someone at Mozilla need to fix this for me ?

Asked by Michael Walker Prieš 1 mėnesį

Last reply by Dropa Prieš 1 mėnesį

Lost access to my primary email and i cant set my secundary one as primary

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also… (read more)

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also have a secondary email registered but I can't put it as primary since the system asks me for a code to be sent to my main email, how to proceed?

Asked by Najii Prieš 1 mėnesį

Last reply by cor-el Prieš 1 mėnesį

  • Archyvinta

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno Prieš 2 metus

Last reply by Dale Prieš 1 metus

  • Archyvinta

Dual boot (Win7 & openSUSE TW) ZBook-17-G2-Tumbleweed

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring … (read more)

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring the tabs back the machine name is not there and all my open tabs are gone.

Firefox 82.0 (64-bit) Operating System: openSUSE Tumbleweed 20201104 KDE Plasma Version: 5.20.2 KDE Frameworks Version: 5.75.0 Qt Version: 5.15.1 Kernel Version: 5.9.1-1-default OS Type: 64-bit Processors: 8 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

Asked by jonzn4SUSE Prieš 2 metus

Last reply by jonzn4SUSE Prieš 1 metus

  • Archyvinta

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer Prieš 2 metus

Last reply by Kris Prieš 1 metus

  • Archyvinta

Stop New sign-in to Firefox emails

I am using a Macbook & a Windows laptop. I created my Firefox account ~2 days ago on the Macbook and want to use Firefox on the Windows laptop Every time I log … (read more)

  • I am using a Macbook & a Windows laptop.
  • I created my Firefox account ~2 days ago on the Macbook and want to use Firefox on the Windows laptop
  • Every time I log into Firefox using the Windows laptop I get an email saying "New sign-in to Firefox".
  • In the past 12 hours Firefox has sent me 2 authorization codes to verify that it is really me signing in.
  • * * In Sync Settings when I choose "Connect Another Device" I am asked to open Firefox on my mobile device to scan a code.

This has to stop. Please help!

Asked by place.4ay.snark Prieš 2 metus

Last reply by place.4ay.snark Prieš 1 metus

  • Archyvinta

Firefox Passwords

Dear Sir/Madam, I have had to rebuild my PC came to login to my Firefox account to view my bookmarks, stored passwords and there is nothing showing. I know the informatio… (read more)

Dear Sir/Madam,

I have had to rebuild my PC came to login to my Firefox account to view my bookmarks, stored passwords and there is nothing showing.

I know the information has been syncing.

Can you please have a look.

Asked by darren.wallbanks Prieš 2 metus

Last reply by Mr Bates Prieš 1 metus

  • Archyvinta

How can I connect using Firefox

I am trying to log into Firefox, and have changed my password. My email address is xxxxxxxxx@xxxxx.xxx what should I do to connect to Firefox? (email address removed b… (read more)

I am trying to log into Firefox, and have changed my password. My email address is xxxxxxxxx@xxxxx.xxx what should I do to connect to Firefox?


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by 2weight34 Prieš 1 metus

Last reply by kajojajo245 Prieš 1 metus

  • Archyvinta

User profile

Where is my user profile stored - on my computer or on Firefox computer? I need to re-install Firefox on a new computer. Will I lose my Folders (left side of screen), o… (read more)

Where is my user profile stored - on my computer or on Firefox computer? I need to re-install Firefox on a new computer. Will I lose my Folders (left side of screen), or are they safely stored with Firefox? Will they reappear when I install Firefox on the new computer?

Asked by ajstiebel Prieš 1 metus

Last reply by cor-el Prieš 1 metus

  • Archyvinta

"Sorry. We’ve locked your account". -> How do I reopen my account?

Hi I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email acc… (read more)

Hi

I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email account again: xxx@sol.dk - but how do I unlocke it, so that I can sync my stuff to my new, re-installed firefox browser??

When I press the link 'let us know' (see photo), I'm redirected to this page: https://support.mozilla.org/en-US/ And I'm stuck, I can't seem to figure out how to solve this..

Hope you can help me! Kind regards

Asked by blomstergirl Prieš 1 metus

Last reply by cor-el Prieš 1 metus

  • Archyvinta

GOOGLE ACCOUNT LOG OUT ITSELF

GOOD AFTERNOON EVERYONE....MY GOOGLE ACCOUNT LOG OUT ITSELF WHEN I CLOSE THE BROWSER THOUGH ALL SUCH PASSWORDS ARE SAVED AND BOOKMARKED....WHEN I REOPEN THE BROWSER I NEE… (read more)

GOOD AFTERNOON EVERYONE....MY GOOGLE ACCOUNT LOG OUT ITSELF WHEN I CLOSE THE BROWSER THOUGH ALL SUCH PASSWORDS ARE SAVED AND BOOKMARKED....WHEN I REOPEN THE BROWSER I NEED TO LOG IN INTO MY GOOGLE OR YOUTUBE AGAIN...IT'S HAPPENING FOR A MONTH....BEFORE THAT MOZILLA WAS MY FAV BROWSER.....IT'S SPEED HAS LOWERED DOWN TOO.....GIVE ME SOLUTION TO MAKE IT REMEMBER MY GOOGLE LOG IN PLEASE...

Asked by PUNEET GOYAL Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

  • Archyvinta

acound hacked

HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram … (read more)

HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram and to many others. already got emails someone try to connect on with my pass new devices everywhere. what should i do??? i changed my pass with some very strong pass.but already hacker sync 8 hours ago...

Asked by greekdeejays Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

  • Archyvinta

Browser setup issue with a new computer

Downloaded the browser to a new computer, attempted to login, was met with whole bunch of username , accounts, passwords, this and that, tried all and it seems I'm diggin… (read more)

Downloaded the browser to a new computer, attempted to login, was met with whole bunch of username , accounts, passwords, this and that, tried all and it seems I'm digging the hole deeper.

Asked by Zeze Andjr Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

  • Archyvinta

Locked out of my account for no reason

Hi, Bought a new M1 Mac. Was very happy when an M1 version of Firefox got released today only to find my account locked out trying to sign-in. I received the infamous mes… (read more)

Hi,

Bought a new M1 Mac. Was very happy when an M1 version of Firefox got released today only to find my account locked out trying to sign-in. I received the infamous message: "The confirmation email we sent to xxx@gmail.com was returned and we’ve locked your account to protect your Firefox data"

That is not true. I am receiving emails just fine and I never lost access to my email account.

Help please!

Asked by MomoAmin Prieš 1 metus

Last reply by jscher2000 - Support Volunteer Prieš 1 metus

  • Archyvinta

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (read more)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh Prieš 1 metus

Last reply by jscher2000 - Support Volunteer Prieš 1 metus

  • Archyvinta

a failur happned as adding a secondary email for Firefox account

I tried to add a secondary email 2 days ago. For some reason, this email can't receive mail for 2 days. It is workable today. So I try again. And a error message said "tr… (read more)

I tried to add a secondary email 2 days ago. For some reason, this email can't receive mail for 2 days. It is workable today. So I try again. And a error message said "tried too many times, please try again after 15 minutes". After 15 minutes, still fail, another message "Your email was just returned. Mistyped mail?".

I'm very sure the email works normally. So how can I add this email as a secondary one? I'd tried another email; it can be added. It seems the reason is related email address. Firefox version:84.0 // Windows 10

Asked by xuxunan Prieš 1 metus

Last reply by xuxunan Prieš 1 metus