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Unkown error while synchronizing

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can'… (read more)

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can't find any clue in the about:sync Can someone help ?

Asked by loranger Prieš 9 metus

Answered by silkphoenix Prieš 9 metus

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I cannot use Sync Feature in my computer

I have created a account to sync my Firefox settings in my computer. But i didn't complete the whole process earlier. Now i am trying to use my account to sync. But i can… (read more)

I have created a account to sync my Firefox settings in my computer. But i didn't complete the whole process earlier. Now i am trying to use my account to sync. But i cannot create a sync key with my earlier account. And also i tried to create a new account with my same email id. But it says the account already exists. so i cannot use this sync feature. Please do the needful.

Asked by guru023 Prieš 9 metus

Answered by Xircal Prieš 9 metus

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i forget the email address and password for my sync key, i have the key, what should i do?

after i reboot my pc, my ff went down, with ssl disabled, and i have no idea about this issue, so i decide to reinstall ff v 3.6, then i install sync extension, then i f… (read more)

after i reboot my pc, my ff went down, with ssl disabled, and i have no idea about this issue, so i decide to reinstall ff v 3.6, then i install sync extension, then i forget my email and password... :(

Asked by wadezwd Prieš 9 metus

Answered by Ibai Prieš 9 metus

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Sync open tabs

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious? I primarily use Firefox… (read more)

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious?

I primarily use Firefox on a remote desktop Windows OS but the delay when watching video is painful so I like to back out to my native Mac OS. I have FF Sync set up on both so I figured if I opened up my Mac FF while the remote Windows FF was still open to the page I wanted, it would give me that page. It doesn't. I tried Syncing before moving over but that didn't help either.

So what's the deal with Firefox Sync in regards to tabs? Is it supposed to sync my open tabs or not? If so, what do I need to do to make that happen?

Thanks.

Asked by gopanthers Prieš 9 metus

Answered by Ibai Prieš 9 metus

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Bad programming !!!

Help. Can't set up sync account ! Firefox 3.5 (and don't tell me to upgrade !) All the labels are WHITE (ON A WHITE BACKGROUND !?) So what am I supposed to be entering in… (read more)

Help. Can't set up sync account ! Firefox 3.5 (and don't tell me to upgrade !) All the labels are WHITE (ON A WHITE BACKGROUND !?) So what am I supposed to be entering in the 3 areas ? !!! Is it to much to ask that you stick to BLACK LETTERS on a White background ?? !! Duh ! --- me

Asked by Larry.19 Prieš 9 metus

Answered by Ibai Prieš 9 metus

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How can I restore all of my synced data from Firefox 4 (Win) to Firefox 5 (Mac)

Because of a computer problem, I can no longer access the data on my previous installation of Firefox 4 on a windows computer. I've recently started using a new mac compu… (read more)

Because of a computer problem, I can no longer access the data on my previous installation of Firefox 4 on a windows computer. I've recently started using a new mac computer, and I can't seem to restore the data using Firefox sync. I'm certain that sync was enabled on the previous installation as I've had it syncing with my mobile phone. How can I fix this issue?

Asked by Storm9 Prieš 9 metus

Answered by jscher2000 Prieš 9 metus

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I have no "add a device" section

I wentg to the sync tab so that I could sync my laptop with my desktop. They are boht use MAC OSX 10.6. There is no add a device tab on either computer once I click on … (read more)

I wentg to the sync tab so that I could sync my laptop with my desktop. They are boht use MAC OSX 10.6. There is no add a device tab on either computer once I click on sync--or any other tab

Asked by bernsteinrv Prieš 9 metus

Answered by rnewman@mozilla.com Prieš 9 metus

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How can I retrieve my Firefox Sync information if my computer crashed?

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I hav… (read more)

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

Asked by jhgonzalez7 Prieš 9 metus

Answered by Ibai Prieš 9 metus

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On MacOS - Firefox:Preferences:Sync:Set Up Firefox Sync:Create a New Account -- asks "Please enter the master password for the Software Security Device." ???What password is it asking for?

Question On MacOS - Firefox:Preferences:Sync:Set Up Firefox Sync:Create a New Account -- asks "Please enter the master password for the Software Security Device." ???What… (read more)

Question On MacOS - Firefox:Preferences:Sync:Set Up Firefox Sync:Create a New Account -- asks "Please enter the master password for the Software Security Device." ???What password is it asking for?

Asked by gheiberg Prieš 9 metus

Answered by Ibai Prieš 9 metus

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When I try to add sync on my PC it asks for a key and even it's provided with the correct key from a different device it tells me it's incorrect. Is this a bug?

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint. Then I decided to fi… (read more)

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint.

Then I decided to fix a problem I had with Firefox and Citrix and an old article told me to try and make a new profile - so I did. While it didn't solve my Citrix problem I did loose my Firefox Sync so I wanted to add it again.

At first is asks for a device which already has Sync setup. I don't have that so I clicked on "I don't have the device" then it says I need the Sync key and explains how I get from a device I don't have (really weird to do so). So I gave up.

At work I got my Sync key and saved the html file to my DropBox. When I came home and it asked for my Sync key I simply copy/pasted the key and it says the keys is incorrect.

Thought I love the idea of the build-in sync function, Xmarks makes this a whole lot easier. I hope and wish you continue to improve this already great software.

Thanks for the help :)

Asked by tbresson Prieš 9 metus

Answered by Ibai Prieš 9 metus

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Every time I restart my Firefox browser, my Sync information has gone and I need to re-set up Sync

When I set up Sync using my sync key (via the "Set Up Sync..." option in the Firefox 5 menu), everything works fine and all of my data is synced. However, when I close my… (read more)

When I set up Sync using my sync key (via the "Set Up Sync..." option in the Firefox 5 menu), everything works fine and all of my data is synced. However, when I close my browser and re-open it, the "Set Up Sync..." now reappears and the browser is no-longer synced.

Any ideas?

Asked by wouna Prieš 9 metus

Answered by Ibai Prieš 9 metus

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where is the firefox sync app??? its not under options

I a trying to set up the firefox app on my iphone..and i have not been able to find the firefox sync app/ add on to set up the sync account from my desktop version..its … (read more)

I a trying to set up the firefox app on my iphone..and i have not been able to find the firefox sync app/ add on to set up the sync account from my desktop version..its not under the options tool bar, and i am running the latest version of firefox. please help thanks

Asked by jcsgc1 Prieš 9 metus

Answered by Xircal Prieš 9 metus

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Why my Sync Key is not being accepted?

I first setup my old computer a Firefox Sync key, it was my first time to receive a Sync key. 3 months and I reformatted my pc because of data loss but my Sync key is sto… (read more)

I first setup my old computer a Firefox Sync key, it was my first time to receive a Sync key. 3 months and I reformatted my pc because of data loss but my Sync key is stored in my other partitioned drive and when I setup my Firefox Sync, the Sync key is not accepted. How can this be? Is my old sync key expired? Is it changed? I'm not notified in my email. Can I still get my personal info that my Sync key had?

Asked by Patrick Prieš 9 metus

Answered by Xircal Prieš 9 metus

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I can't remermber my login.

Hi, I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, … (read more)

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

Asked by Le_luron Prieš 9 metus

Answered by cor-el Prieš 9 metus

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lost orignal device, how do I add without it?

I created the original device, (as administrator) but then removed that log-in. Now I want to add a legitimate device, but the original or master no longer really exists… (read more)

I created the original device, (as administrator) but then removed that log-in. Now I want to add a legitimate device, but the original or master no longer really exists. How can I recreate the original or master?

Asked by OldDogs Prieš 9 metus

Answered by Xircal Prieš 9 metus

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Can I get access to all sync data I've sent on the server from my PC?

I have synced ff data from my laptop before system reinstallation. After installation I've imported my bookmarks from a file and I synced it again. But it was an old file… (read more)

I have synced ff data from my laptop before system reinstallation. After installation I've imported my bookmarks from a file and I synced it again. But it was an old file and I only have my old bookmarks now. Is data from my first sync still on your servers/my account? And can I access it?

Asked by marcin.slowinski Prieš 9 metus

Answered by Xircal Prieš 9 metus

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I set up a new windows and I lost my Sync Key now in my new windows and fire fox how can i sync?

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I … (read more)

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

Asked by georgeollah Prieš 9 metus

Answered by Ibai Prieš 9 metus

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Tabs are UNchecked but Firefox Sync repeatedly sync's tabs.

I set up Firefox Sync on my primary laptop (Windows Vista) and synced it to a second laptop (Windows 7). Both are running Firefox 5.0 First, tabs from the second laptop … (read more)

I set up Firefox Sync on my primary laptop (Windows Vista) and synced it to a second laptop (Windows 7). Both are running Firefox 5.0

First, tabs from the second laptop opened on both laptops when starting. Then, tabs from the primary laptop opened on both machines when starting Firefox.

I went back to Sync Options and unchecked Tabs on both machines, but that didn't stop the start pages from syncing.

Is there a way to prevent the start pages from syncing when using Firefox Sync?

Thank you.

Asked by Corrine Prieš 9 metus

Answered by Ibai Prieš 9 metus