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  • Archyvinta

eBay, Aliexpress don't load parts of the page (broken profile?)

Hi there, Firefox is my daily browser and a few websites are causing recurrent issues. Aliexpress randomly switches language and currency, but the most annoying problem… (read more)

Hi there,

Firefox is my daily browser and a few websites are causing recurrent issues. Aliexpress randomly switches language and currency, but the most annoying problem is that it doesn't let me change it (clicking on it doesn't give the menu it's supposed to give), and searching any item in the search bar just gives the "spinning star symbol", and nothing else.

Similar issue in eBay: some menus just don't open, including submenus in the "Contact seller" form, which cripples the whole experience.

As a comparison: all these websites work fine in a slightly outdated Safari 14.1.2. and the most recent Vivaldi.

Now, I saw the issue being mentioned here 4 years ago.

What I tried:

  1. cookie /cache cleaning, which I did to no avail.
  2. Safe mode: no change
  3. Switched back privacy settings to "Standard": no change.
  4. Manually copied files from one profile folder to another: as could be expected, no change.
  5. I even tried a full refresh, but with extensive customization already performed over the years and most of it either in about:config or extensions, I couldn't spend the time re-setting everything back to normal.

FWIW a list of all files and folders shown in my profile folder. I specifically excluded the "known good" files (see step 4). Interestingly, FF also generated an "Invalidprefs.js" file.

Asked by cubytus Prieš 1 metus

Last reply by cubytus Prieš 1 metus

  • Išspręsta
  • Archyvinta

Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 Prieš 1 metus

Answered by bruce98 Prieš 1 metus

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  • Archyvinta

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 Prieš 1 metus

Answered by Dropa Prieš 1 metus

  • Archyvinta

Unable to login into Credit Union

Just upgraded FF to V99.xxx I am no longer able to login into my credit union account which has worked flawlessly in previous versions of FF. The 2 step authentication… (read more)

Just upgraded FF to V99.xxx I am no longer able to login into my credit union account which has worked flawlessly in previous versions of FF. The 2 step authentication when entered, just sends me back to login again. A very repetative process whereby the 2 step authentication is not being recognized, thus back to login over and over again!

The process works correctly using Safari

MacOS 10.14.6, FF 99.0.1

Thanks

Asked by cldennis2014 Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

  • Archyvinta

Bing!!!

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use… (read more)

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use any of their products because I don't like them. In settings/search I can restore the default search engines & delete Bing, but it always reverts back to insisting on using Bing again. I have followed several threads about this issue without permanent resolution. Help??

Asked by kathycasey Prieš 1 metus

Last reply by margy809c Prieš 1 metus

  • Archyvinta

Spell check only works half the time.

Something changed a couple months ago where Firefox's spell check began only catching about half of my typos. Over the last 15 years I have become used to my browser prov… (read more)

Something changed a couple months ago where Firefox's spell check began only catching about half of my typos. Over the last 15 years I have become used to my browser providing spell checking services, looking for the little red lines to point out my mistakes, so now that this feature has stopped working reliably I am constantly submitting items with embarrassing typos, having to go back and edit almost every single post I make after the fact. Is there any way to get this working properly again? Thanks.

Asked by VincentBrick Prieš 1 metus

Last reply by cor-el Prieš 1 metus

  • Archyvinta

How to increase the font size in the right click context menu? (2)

Greetings... I would like to increase the font size in right click menu box in FF 89.0 (64-bit) (see attached png) I found a similar 2018 query here at: https://supp… (read more)

Greetings... I would like to increase the font size in right click menu box in FF 89.0 (64-bit) (see attached png)

I found a similar 2018 query here at: https://support.mozilla.org/en-US/questions/1241117#answer-1174375

and based on that exchange I added the following to userChrome.css file

/* FONT SIZE IN RIGHT CLICK MENU BOXES 5/1/22 */

  1. mainPopupSet menuitem,
  2. mainPopupSet menu { font-size: 16pt !important; }

/* */

I closed and reopened FF. This change has no effect on the menu font no matter what font-size value I enter. Have I done something wrong?

Asked by rarebooks Prieš 1 metus

Last reply by cor-el Prieš 1 metus

  • Archyvinta

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

  • Archyvinta

Automatic log outs.

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do? … (read more)

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do?

Asked by nickrelated Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

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  • Archyvinta

Download pane appears in upper right quadrant.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6. Recently (in only one of the computers), if I download a file, a pane containing recent do… (read more)

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Asked by Etnier Prieš 1 metus

Answered by YongHan Prieš 1 metus

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  • Archyvinta

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan Prieš 1 metus

Answered by nz.jason.duncan Prieš 1 metus

  • Išspręsta
  • Archyvinta

Can't download anything, dialog box never appears

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appear… (read more)

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appears. I have confirmed the dialog box isn't hiding behind any open windows on my desktop, and I have tried rebooting my system with no change.

Please help me fix this.

Asked by VincentBrick Prieš 1 metus

Answered by VincentBrick Prieš 1 metus

  • Archyvinta

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal Prieš 1 metus

Last reply by jscher2000 - Support Volunteer Prieš 1 metus

  • Archyvinta

ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is … (read more)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 Prieš 1 metus

Last reply by TyDraniu Prieš 1 metus

  • Archyvinta

Change in downloading behavior

Suddenly, as of this morning, downloading is behaving differently-in a bad way. • The first problem is that downloads are no longer showing their bit rate; I cannot tell… (read more)

Suddenly, as of this morning, downloading is behaving differently-in a bad way.

• The first problem is that downloads are no longer showing their bit rate; I cannot tell how fast or slow a given download is progressing. I have different available servers and need to select the best for the situation.

• The second is that, upon completion of an mp4 download, my media player (VLC) opens the file and starts playing it, which didn't happen before. It's extremely distracting.

I can't find anything in Firefox preferences which might alter these behaviors.

I don't know enough about these particular events to know whether to attribute them to Firefox or to the website that is providing the files.

Hoping for assistance getting things back to where they were, with thanks…

Asked by Etnier Prieš 1 metus

Last reply by Etnier Prieš 1 metus

  • Archyvinta

how to add icons below search box?

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a seri… (read more)

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a series of icons (for me now, there are 8 of them). How do I add icons to this? I know how to remove, but I can't see a way to add the icons I use constantly.

Asked by lanzcc Prieš 1 metus

Last reply by frogfrog1218 Prieš 1 metus

  • Archyvinta

Printing - garbage with Firefox, OK with Safari

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari. Is anyone aware of this or I am the onl… (read more)

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari.

Is anyone aware of this or I am the only one experiencing it? Is this a known bug?

One example:

https://www.amazon.com/Delta-Faucet-U6300-Handshower-Mount/dp/B0064TYA4S/ref=sr_1_5?keywords=grab+bar+shower+holder&qid=1655171785&sr=8-5

Prints little circles...

If I switch to Safari, I get on paper what I see on the screen.

Asked by Sue Prieš 1 metus

Last reply by Sue Prieš 1 metus