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FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda Prieš 3 dienas

Answered by tt1868tda Prieš 3 dienas

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Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki Prieš 5 mėnesius

Answered by TyDraniu Prieš 5 mėnesius

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Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 Prieš 3 mėnesius

Answered by jonzn4SUSE Prieš 3 mėnesius

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Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue Prieš 3 mėnesius

Answered by AccidentalRogue Prieš 3 mėnesius

  • Išspręsta

Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (read more)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Asked by Federico Barutto Prieš 3 mėnesius

Answered by zeroknight Prieš 3 mėnesius

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Instagram not accept cookies, can't log in

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not h… (read more)

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

Asked by Makezu Prieš 6 mėnesius

Answered by zeroknight Prieš 6 mėnesius

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After upgrade to Windows 11, Firefox won't open anymore.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: Reinstall Firefox and delete all old files (Appdata & Program fi… (read more)

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Asked by galotta.f Prieš 3 mėnesius

Answered by zeroknight Prieš 3 mėnesius

  • Išspręsta

'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (read more)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 Prieš 4 mėnesius

Answered by zeroknight Prieš 4 mėnesius

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live not working yt

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i … (read more)

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Asked by bigi162 Prieš 6 dienas

Answered by jonzn4SUSE Prieš 5 dienas

  • Išspręsta

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix Prieš 3 mėnesius

Answered by zeroknight Prieš 3 mėnesius

  • Išspręsta

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (read more)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief Prieš 3 mėnesius

Answered by TyDraniu Prieš 3 mėnesius

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Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (read more)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Asked by zarsss Prieš 4 mėnesius

Answered by TyDraniu Prieš 4 mėnesius

  • Išspręsta

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (read more)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra Prieš 4 mėnesius

Answered by zeroknight Prieš 4 mėnesius

  • Išspręsta

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens Prieš 1 savaitę

Answered by jscher2000 - Support Volunteer Prieš 1 savaitę

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Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (read more)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

Asked by maartentenvelden Prieš 2 metus

Answered by maartentenvelden Prieš 2 metus

  • Užrakinta
  • Archyvinta

Firefox communication ceases

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208) I notice whenever an update is pending (the green dot … (read more)

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Asked by richs2 Prieš 2 metus

Last reply by jonzn4SUSE Prieš 2 metus

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  • Archyvinta

Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 Prieš 2 metus

Answered by cor-el Prieš 2 metus

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ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (read more)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Asked by opsec789 Prieš 2 metus

Answered by jscher2000 - Support Volunteer Prieš 2 metus

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (read more)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Asked by MRA Prieš 2 metus

Answered by MRA Prieš 2 metus