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Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar Prieš 2 mėnesius

Last reply by Qboy61 Prieš 5 dienas

Firefox 88 and 89 too slow

Starting from Firefox 88, and still in Firefox 89, the browser became exceedingly slow. Typing one line of text has a 4-5 seconds delay, and loading pages is even slower… (read more)

Starting from Firefox 88, and still in Firefox 89, the browser became exceedingly slow. Typing one line of text has a 4-5 seconds delay, and loading pages is even slower. I tried a new start, new user, refresh, etc., without success. Firefox 87 works fine on the same computer but 88 and 89 are annoyingly slow.

I run Firefox on Linux 4.19.0-16-amd64 with Debian 10, windowmanager Xfwm4, displaymanager lightdm

Any help?

M. Natiello

Asked by mario.natiello Prieš 3 dienas

Last reply by FredMcD Prieš 2 dienas

How to find a certain Style Sheet from the List in the Dev Tools Style Editor?

Hi, I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets. I'm looking for a cert… (read more)

Hi,

I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets.

I'm looking for a certain style sheet to edit, however the list is not sorted alphabetically. So I don't know how to find the name of my style sheet other than just trying to scroll through the whole list to spot my specific sheet. This every time take hours for me to find what I'm looking for.

Is there any way to find a style sheet in that list faster than manually scrolling through the list? Something like Ctrl + F, or a way to sort that list alphabetically?

Thanks for your help!

Asked by browserlightedup Prieš 3 mėnesius

Last reply by cor-el Prieš 3 mėnesius

Firefox 87.0b3 lost the Library Pocket Menu item

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'S… (read more)

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

Asked by Corsair2 Prieš 3 mėnesius

Last reply by jeffefron01 Prieš 2 mėnesius

deactivate Verification E-mail

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... … (read more)

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... at least give the option to disable this crap

Asked by nemo007dakkar Prieš 3 mėnesius

Last reply by cor-el Prieš 3 mėnesius

Making right-click behave as it does in Chrome.

Hello, I have wanted to move from Chrome to Firefox for some time and I finally got to try it out today. Something that has bothered me since the beginning is that right … (read more)

Hello, I have wanted to move from Chrome to Firefox for some time and I finally got to try it out today. Something that has bothered me since the beginning is that right clicking when the cursor hovers over text behaves differently than I'm used to.

This is the behavior I want:

  1. User action: With the cursor over text.
  2. User action: Right click / double click if in Mac
  3. Browser action: The word that the cursor is hovering should be automatically selected and the appropriate actions (copy, select all, search…, etc.) should appear in the contextual menu.

Instead of those options in the contextual menu, the normal page options are appearing (Save Page As, View Page Source…).

Where do I change this behaviour?

Additionally, how can I make the contextual menu include the «Look Up "foo"» option as it does in Chrome (Mac)?

PS: check the names of the images; basically: Chrome; Firefox-what-I-get; Firefox-what-I-want

Asked by WallYE Prieš 3 mėnesius

Last reply by jonzn4SUSE Prieš 3 mėnesius

about this search feature, the more words I add the more results are returned

About using these firefox support pages and this search feature specifically. the more words I add the more results are returned there seems to be no intellegence in sel… (read more)

About using these firefox support pages and this search feature specifically.


the more words I add the more results are returned there seems to be no intellegence in selecting the appropriate answer, it all appears keyword driven.

This is not beneficial in reaching the correct answer. At times I will go to 'Ask your question' because of this and I can guess many of us do. No one wants to read un-related articles!

I would expect to see the results lessen by adding more keywords to a refinement which I can then see in real time.

Asked by GIlbert Bigelow Prieš 3 mėnesius

Last reply by jscher2000 Prieš 3 mėnesius

is there a forum specifically related to the add-ons only

At times I would like to search for an add-on that I can not "Phrase" the description of as such: 'I am looking for an addon that will download every page I visit for a p… (read more)

At times I would like to search for an add-on that I can not "Phrase" the description of as such:

'I am looking for an addon that will download every page I visit for a predetermined time automatically and make those downloaded pages accessible to the open tabs from which those downloads came from so that I can have the cache on hard drive"

I don't know how to call this thing by a search term and need help with this one question really.

I would have other question also such as how to build an add-on.

Is there a forum specifically related to these add-ons only This forum should be specific to the types of add-on we see in Firefox and Google Chrome for developers and enthisiasts.

I see no link to such a forum in the addons page though there is the link to Manage add-ons; or, is this the best place for such questions?

Thanks in advance!

Asked by GIlbert Bigelow Prieš 3 mėnesius

Last reply by jscher2000 Prieš 3 mėnesius

view image info gone from right-click menu in Developer v87.0b3 (64-bit)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edi… (read more)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edition. Do others see the same. If so, why was it removed? It's still there in the regular version of Firefox.

Asked by spinweb Prieš 3 mėnesius

Last reply by jscher2000 Prieš 2 mėnesius

Videos don;t have sound

Computer sound works. Videos work. Sound doesn't. I've gone through the troubleshooting. Autoplay is set to 'yes'. Volume mixer shows sound, but doesn't play it. Got it … (read more)

Computer sound works. Videos work. Sound doesn't.

I've gone through the troubleshooting. Autoplay is set to 'yes'. Volume mixer shows sound, but doesn't play it.

Got it to work yesterday by changing autoplay settings to yes, but now it stopped working. This is true for facebook, messenger, youtube, etc.

Asked by ref.knot Prieš 3 mėnesius

Last reply by Banzeee Prieš 2 mėnesius

Copying from clipboard - pasting twice!

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice. Other webmails are OK … (read more)

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

Asked by SpeedyKepke Prieš 3 mėnesius

Last reply by cor-el Prieš 2 mėnesius

How to remove a search engine keyword?

So, I have installed a search engine addon BUT I don't like the default shortcut keyword. I know I can add a custom, new one, but as far as I know, I can't remove/replace… (read more)

So, I have installed a search engine addon BUT I don't like the default shortcut keyword. I know I can add a custom, new one, but as far as I know, I can't remove/replace the default one.

Why isn't it possible to create a custom search string like on mobile Firefox in the first place? It would make things so much easier... :/

Asked by vamenay310 Prieš 3 mėnesius

Last reply by sinah88040 Prieš 3 mėnesius

How to enable Total Cookie Protection when in Custom mode?

In the Total Cookie Protection (TCP) article (https://blog.mozilla.org/security/2021/02/23/total-cookie-protection/) it says TCP is in Strict mode. I have my settings set… (read more)

In the Total Cookie Protection (TCP) article (https://blog.mozilla.org/security/2021/02/23/total-cookie-protection/) it says TCP is in Strict mode. I have my settings set to Custom with All third party cookies blocked, trackers blocked in all windows, cryptominers blocked, fingerprinters blocked. With these custom settings is TCP enabled for me? If not how do I enable it? Thanks in advance.

Asked by hyrprndrpfaqzcibmf Prieš 3 mėnesius

Last reply by cor-el Prieš 3 mėnesius

User Profile Box on restart after update

Last night Firefox insisted that it be updated and so I allowed the update on my somewhat antiquated laptop. It's the laptop that my wife uses and because she's far from… (read more)

Last night Firefox insisted that it be updated and so I allowed the update on my somewhat antiquated laptop. It's the laptop that my wife uses and because she's far from tech-friendly, things need to be simple and basic. She didn't want to update it because everything was fine for the limited browsing that she uses the laptop for but for the sake of doing as we're told, we let it happen.

When the laptop restarted and we went to open Firefox, a damned User Profile Box appeared - one that's got me scratching my head and cursing. What the hell is it? Choose User Profile Then inside the box; Create Profile Rename Profile Delete Profile She doesn't have a 'profile' - what the hell is it anyway? Why should we make this change - what's it in aid of?

Whatever, we opted to click on Rename Profile and found that the existing profile was 'User', so I renamed it with her name - and then started Firefox. A blank Firefox page appeared - with no favourites; no log-ins; no records - NOTHING. Preferences? NONE. What on earth has happened? She had a selection of physiotherapy exercises in her favourites - WHERE THE HELL ARE THEY? THEY WERE VITAL FOR HER HEALTH AND NOW THEY'RE GONE. Just what the hell is going on? Why do we need to go through all this - where have all her records gone?

Ok - I searched the internet for an answer. I then found a similar case from back in 2015 - and the member (because it was on this forum) came to the conclusion that it was best to use Chrome instead - and I reckon that's what my wife will have to do. If this change can't be undone and if her saved information can't be accessed (and EASILY - not via a string of convoluted instructions that neither she nor I will understand) then you've just lost another customer. Answers please - and simple ones, not a long guide through the mess that's inside Firefox.

Asked by leo9ine Prieš 2 mėnesius

Last reply by FredMcD Prieš 2 mėnesius

MS BING

Hello Community! Till today I use Firefox as browser , but everytime I tick on Firefox logo > Bing comes ! Even I prefer Firefox as browser > Bing popups ! How can … (read more)

Hello Community! Till today I use Firefox as browser , but everytime I tick on Firefox logo > Bing comes ! Even I prefer Firefox as browser > Bing popups ! How can I delete Bing browser ??? Thank you and greetings from Haris !

Asked by hni59 Prieš 2 mėnesius

Last reply by FredMcD Prieš 2 mėnesius

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael Prieš 2 mėnesius

Last reply by Vper3495 Prieš 1 mėnesį