Firefox Support Forum

I am signed in on both my iPhone (26.0) and Mac (77.0.1 (64-bit)) but when clicking on my device in Send Tab to Device nothing happens.

Also my bookmarks and history are not syncing up even after clicking sync on both devices.

Any ideas what is going on?

Since one of the recent FireFox updates, the default action in the URL bar for "unknown" domains is always a search. As a web developer, this is extremely aggravating, since I can no longer type "foo.local" into the URL bar and confirm, in order to access http://foo.local/ (see also attached image). It will instead execute a search for "foo.local".

I have looked through the options of browser.urlbar in about:config, but so far I couldn't identify if any of these options would influence this new behaviour.

Hello. I like to end my text conversations with this cute little fish: <{~~< But it's quite difficult to type on a desktop, so I made a shortcut to it in my mac OS, by typing pf. It works everywhere on my machine but on firefox, which is my preferred browser for chatting, so it's the only time I really need to use it. It's a serious buzzkil, especially since it SHOULD WORK, but doesn't. Can anyone help? I'm on a brand new machine, with a brand new (June 29 2020) download of Firefox with the french canadian language pack installed (it didn't work before I put the language pack on either).

Thanks in advance.

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new browser? I was using Firefox on my MacBook Pro with sync on, but after restarting my laptop, Firefox shows up as a new device syncing my account and I can see my previous browser's synced tabs as if that was a separate device. Sorry for rambling, anyone have a solution?

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Hi, Sync well, won't!

I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices.

I've tried one of the Win10 on two networks.

I click Sync, and I get no error messages, but nothing happens. If I check the about:sync-log, I see the following:

Error log is as follows:

1593531177425 Sync.LogManager DEBUG Flushing file log 1593531177426 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1593531177436 Sync.LogManager DEBUG Log cleanup threshold time: 1592667177436 1593531177445 Sync.LogManager DEBUG Done deleting files. 1593531639260 FirefoxAccounts INFO Polling device commands. 1593531639261 Sync.Service DEBUG User-Agent: Firefox/77.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.79.0.20200602222727.desktop 1593531639261 Sync.Service INFO Starting sync at 2020-06-30 16:40:39 in browser session IlbH5FF_JT0T 1593531639261 Sync.Service DEBUG In sync: should login. 1593531639261 Sync.Service INFO User logged in successfully - verifying login. 1593531639262 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1593531639262 FirefoxAccounts DEBUG getOAuthToken enter 1593531639263 FirefoxAccounts TRACE getCachedToken returning cached token 1593531639263 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1593531639263 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1593531639263 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1593531639263 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1593531639263 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1593531639263 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1593531639266 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1593531639769 Sync.Resource DEBUG GET fail 401 https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections 1593531639769 Sync.Resource WARN GET request to https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections failed with status 401 1593531639770 Sync.Service WARN 401: login failed. 1593531639770 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1593531639770 Sync.BrowserIDManager INFO Getting keys 1593531639771 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1593531639771 FirefoxAccounts DEBUG enter getAssertion() 1593531639771 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1593531639771 FirefoxAccounts DEBUG getAssertionFromCert 1593531639772 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1593531639772 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1593531639772 Sync.BrowserIDManager DEBUG Getting a token using an Assertion 1593531639772 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1593531639772 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1593531639786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1593531639786 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1593531639786 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -786 1593531640290 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1593531640290 Services.Common.TokenServerClient DEBUG Got token response: 200 1593531640290 Services.Common.TokenServerClient DEBUG Successful token response 1593531640290 Sync.Status DEBUG Status.login: success.status_ok => success.login 1593531640290 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1593531640290 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.BrowserIDManager DEBUG Cluster value = https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1593531640290 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1593531640291 Sync.ErrorHandler ERROR Sync encountered a login error 1593531640291 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1593531640291 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1593531640292 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1593531640292 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1593531640293 Sync.Service DEBUG Not syncing: login returned false. 1593531640293 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Anyone got any idea?

Thanks,

Mike.

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane urządzenia są widoczne.

A few days ago synchronization in Firefox stopped working. Relogging and reinstalling the browser does not help. What could be the reason? All synced devices are visible.

I'm having a weird problem where 4k videos that are scaled down to say the normal YouTube player size look terrible, hard to find the right word to explain it, but edges are jagged. It improves a lot if I full screen the player to presumably closer to 4k dimensions.

Changing playback to 1080p looks better than 4k, again I'm sure it's to do with scaling.

• I don't have this problem when testing the same videos in Internet Explorer.
• It's not just my videos, other peoples videos are doing it to.
• Updated to the latest version of Firefox.
• Updated my GPU drivers (MSI Nvidia GeForce GTX 1660).
• Tested in Firefox safe mode and disabled/enabled hardware acceleration.

I'm running out of ideas, so any suggestions would be greatly appreciated.

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back online, thanks!

I find that I dislike many of the standard installation configurations. I'm a tech and install Firefox to get users away from those "other" browsers. But there's too much I don't like and it takes me too long to reconfigure each new installation.

So... I'd love to have a configuration script or something that could be run with the Firefox installer, full one if necessary, that would do all the tweaks I do after a new installation.

Examples. Remove all the extra stuff in the area to the right of the address bar. Leave and change download arrow to NOT hide when not currently used. (Who thought of that should be fired). Put old bookmarks icon back in place of other one. Remove the blank spaces on each side of the address bar.

And configure non-default options such as ask where to download instead of default to downloads, load previous tabs on startup, set default home page, disable password remembering, etc.

And, ideally allow installation of add-ons I always utilize like Bitwarden password manager (much preferred to Firefox's storing them), and Adblock Plus.

Any chance of any of this becoming available? Really don't want to use one of the screen recording/macro programs to do it.

Thanks.

When I save a photo to my desktop or folder from a page using Firefox, it does not display the photo Thumbnail, only the generic photo icon. A thumbnail does show when I download from another browser as Chrome, just not from Firefox. It must be a setting, but I can not find it. I had Firefox on a previous laptop and never had this problem. How can I get photo Thumbnails to display on photos downloaded from a page when using Firefox?

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

This seems like it should be just an annoyance, but it happens every time I open this browser and is really enough for me to move on--especially since this is an ongoing problem and I see people reporting this problem as long as two years ago. It look like a problem that no one is willing to fix.

Settings:

• I do not have "restore previous session" so I'm not sure why it is trying to do this
• I switched "choose what you see when you open your home page" from Firefox home to custom URL -- neither of those options helped.
• My privacy settings are set to "delete cookies and site data" on exit.

Would also appreciate some suggestions on which browser to use next.

Thanks

Hello Firefox community

I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my personal laptop, I frequently encounter SSL cert errors warning me of invalid issuer. I don't encounter the same error on any other device (including also my phones). Is there some way I can force an update of the Firefox certificate repository? I assume these are being caused by out of date cert repositories or the like. The cert I get on the other devices is the same cert presented to this laptop; only the laptop issues the error.

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!