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  • Archyvinta

Sometimes Firefox doesn't register my clicks (e.g. in Google Translate, certain maps, etc) - what can I do?? All other apps register my clicks except Firefox

I cannot register my clicks in certain sites, like Google Translate, Google Maps, Yahoo search history. Please see attached screenshot for example when I click on a langu… (read more)

I cannot register my clicks in certain sites, like Google Translate, Google Maps, Yahoo search history. Please see attached screenshot for example when I click on a language there, my click is not registered, the language is not selected. The only way for me to select a language there for example is to use arrow keys and Enter , not mouse click :( I only have this problem with Firefox, I don't have it with any other browser

Asked by Andrew0208 Prieš 1 metus

Last reply by jscher2000 Prieš 1 metus

  • Archyvinta

Problems with beta outlook email and Moziila -- Still Happening with Other Users

I am repeating the issue that was stated then 'closed' a few days ago, even though there are at least 2 of us 'out there' who are still experiencing the exact same proble… (read more)

I am repeating the issue that was stated then 'closed' a few days ago, even though there are at least 2 of us 'out there' who are still experiencing the exact same problem: I use Outlook email, and they changed me over to beta. Ever since, when I try to scroll down and check my email list, the screen keeps bouncing up to the top emails. It's impossible to scroll down to the lower ones. (They took away the option to switch out of beta.) Not only am I having the exact same problem, which started at the exact same time as the original note -- in September 2018, when Outlook 'permanently' changed service to what had previously been optional 'beta' -- I have now also stepped through each Mozilla troubleshooting step (1 thru 6+) & it has not resolved the frustrating behavior. I opened a case and have completed troubleshooting with Microsoft; they've pointed me to the "3rd party browser" for further troubleshooting. I am having no trouble whatsoever with Chrome, IE, or the Outlook Android app. It is ONLY happening (as described at the outset) when using Hotmail, transitioned from the beta with no way of returning to classic, when attempting to view my email account via the Mozilla browser. I sure hope you're able to dig into this further on your side: I would really prefer to use Firefox than another browser. Thank you!

Asked by LSS_Arlington Prieš 1 metus

Last reply by LSS_Arlington Prieš 1 metus

  • Archyvinta

All bookmarklets stopped working with Firefox 62 Quantum update

My Firefox just updated (with no warning) to 62 Quantum. Now none of my bookmarklets work. How do I get them back without having to reinstall each of them? Mac OS Mojave … (read more)

My Firefox just updated (with no warning) to 62 Quantum. Now none of my bookmarklets work. How do I get them back without having to reinstall each of them? Mac OS Mojave 10.14.

Asked by barbyoung Prieš 1 metus

Last reply by TyDraniu Prieš 1 metus

  • Išspręsta
  • Archyvinta

Password manager not asking to remember proxy password

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general net… (read more)

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general network, I'm part of production so we have to authenticate to proxy). I have to do this every 6 months. After this last change, and after I input my credentials, Firefox 62.0.3 (and 62.0.2) no longer pops-out the "remember my password" option. 1. Option "Ask to save logins and passwords for websites" is on 2. Proxy is not on the list of exceptions 3. Yes, I have removed old authentication from the list of "Saved Logins" 4. Yes "Firefox will remember my History" If I input my new username and password (which is asked only once during session), Firefox works just fine until I close it. Next time it starts, Firefox once again asks for username and password and do not offer to "remember" this credentials.

Thank you.

Asked by toofat Prieš 1 metus

Answered by toofat Prieš 1 metus

  • Archyvinta

как сохранить пароль для прокси?

как сохранить пароль для прокси? При входе в браузер постоянно выскакивает окно с просьбой авторизоваться. Как сделать, чтобы браузер запомнил логин и пароль для прокси?… (read more)

как сохранить пароль для прокси? При входе в браузер постоянно выскакивает окно с просьбой авторизоваться. Как сделать, чтобы браузер запомнил логин и пароль для прокси? ничего не помогает.

Asked by sumarokov Prieš 1 metus

Last reply by WestEnd Prieš 1 metus

  • Išspręsta
  • Archyvinta

What do the account numbers in the new hacking advice mean?

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these acco… (read more)

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these account numbers? How do I relate them to my records?

Asked by EngineDriver Prieš 1 metus

Answered by jscher2000 Prieš 1 metus

  • Išspręsta
  • Archyvinta

i have very recently installed Firefox,,,,,,have been using CCleaner for many ..8-10 years....will there be any conflict or doe FF have a cleaner....

is there any conflict between ccleaner free and firefox ....i use cc to clean files etc not need as identified by the program,,,,,does ff have its own cleaner .....prefer… (read more)

is there any conflict between ccleaner free and firefox ....i use cc to clean files etc not need as identified by the program,,,,,does ff have its own cleaner .....prefer to keep everything within the family ....

Asked by Peteral Prieš 1 metus

Answered by FredMcD Prieš 1 metus

  • Archyvinta

When I try to go to a site where I need to log in I'm getting the message "The page is not directing properly"

I have a number of distributor sites I frequent. When hit log in, instead of taking me to their site I'm getting the message "The page is not directing properly" This pr… (read more)

I have a number of distributor sites I frequent. When hit log in, instead of taking me to their site I'm getting the message "The page is not directing properly" This problem can sometimes be caused by disabling or refusing to accept cookies. The problem is I am set to accept cookies. I have tried everything. I'm getting ready to uninstall Firefox and go back to Safari. I have used Firefox for years, but for some reason I have started getting this message on every site where I need to log in.

Asked by rnlqts Prieš 1 metus

Last reply by FFus3r Prieš 1 metus

  • Archyvinta

Troubleshoot viewing embedded PDFs in presentation mode/full screen

Unfortunately I do not get the option to view embedded PDFs in the presentation/full screen mode. In other browsers this is not the case, but since I do not want to switc… (read more)

Unfortunately I do not get the option to view embedded PDFs in the presentation/full screen mode. In other browsers this is not the case, but since I do not want to switch and since the presentation mode is available in the regular PDF view, I was hoping for advice on how to solve this issue.

Here is also the link to an example page: https://mahara-bw.de/view/view.php?t=L97rOmX1YjTUue0bplVM I embedded a pdf and made two screenshots of the available options in firefox as well as chrome.

Thanks for your help in advance!

Asked by J.Heindel Prieš 1 metus

Last reply by J.Heindel Prieš 1 metus

  • Archyvinta

Can't sign in with Google to websites

I can't sign in to any websites using a Google login. I used to be able to do this, but I no longer can. I've tried running in Safe Mode with all add-ons disabled, cleari… (read more)

I can't sign in to any websites using a Google login. I used to be able to do this, but I no longer can. I've tried running in Safe Mode with all add-ons disabled, clearing the cache, deleting cookies.sqlite in case it was corrupted, and of course restarting my computer. None of these worked. I can sign in with Chrome, but not Firefox. Any help would be greatly appreciated!

Asked by cashmaster Prieš 1 metus

Last reply by WestEnd Prieš 1 metus

  • Išspręsta
  • Archyvinta

Firefox freezes when trying to clear browing history

When trying to clear browsing history Firefox stops responding. This started after most recent update to Firefox. Tried in safe mode with same result. Initiating process… (read more)

When trying to clear browsing history Firefox stops responding. This started after most recent update to Firefox. Tried in safe mode with same result. Initiating process with the Forget browser history shortcut or ctrl+shift+delete has same effect. Task manager is the only way I'm able to close Firefox after attempting to clear the browser cache.

Asked by lavender.tabby Prieš 1 metus

Answered by FFus3r Prieš 1 metus

  • Archyvinta

Browser window gets bigger each time I open it.

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly… (read more)

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly bigger bothe vertically and horizontally. Eventually it gets too big for the computer screen and I have to manually reduce it in size, and the cycle starts over again. How do I corecct this?

Asked by XakhopNarely Prieš 1 metus

Last reply by XakhopNarely Prieš 1 metus

  • Išspręsta
  • Archyvinta

I have to Windows 10 PCs using Firefox...one shows Norton Safe Search as a search engine...the other doesn't and I need it, what can I do to get it.

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as… (read more)

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as the default search engine, which when I enter any search criteria it defaults to an "ASK" result with a green check mark next the search identifying the search was safe. I want the NORTON SAFE SEARCH on both systems, but I've tried nearly everything to get it search engine back to no avail. Both systems FIREFOX configurations should be the same. Please advise.

Asked by Dandy_Don Prieš 1 metus

Answered by jijiobli Prieš 1 metus

  • Archyvinta

jobs.utah.gov will not allow access with firefox only chrome ??

When i go to open emails and to jobs.utah.gov it will not open then i need to resign into chrome toaccess jobs.utah.gov. WHY … (read more)

When i go to open emails and to jobs.utah.gov it will not open then i need to resign into chrome toaccess jobs.utah.gov. WHY

Asked by 76cantrember Prieš 1 metus

Last reply by jijiobli Prieš 1 metus

  • Archyvinta

All tabs lost when "restore previous session" did not work and there is no recovery.js or sessionstore.js or sessionstore.bak file in library

Firefox "froze" and I closed and reopened using restore previous session. Tabs opened across the top, but they were blank (no words). I closed and opened again, and only … (read more)

Firefox "froze" and I closed and reopened using restore previous session. Tabs opened across the top, but they were blank (no words). I closed and opened again, and only one tab opened. In my library profile, there is no recovery.js or sessionstore.js file. There is no sessionstore.bk file. Dated today when the crash happened, I only find previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 documents. There is also a previous.jsonlz4 document from a few minutes before the crash. Is there any hope of recovering my tabs?

Asked by rhondarogers Prieš 1 metus

Last reply by FFus3r Prieš 1 metus

  • Archyvinta

How do I enlarge a sidebar to full screen and minimize the main screen?

When I open Outlook it comes up in a sidebar that is really inconvenient to use because it requires a lot of scrolling back and forth. How can I make the sidebar larger, … (read more)

When I open Outlook it comes up in a sidebar that is really inconvenient to use because it requires a lot of scrolling back and forth. How can I make the sidebar larger, if not full screen? There may be an obvious way to do this, but I can't find it.

Asked by cbmsull Prieš 1 metus

Last reply by cor-el Prieš 1 metus

  • Archyvinta

Freezes in print to pdf dialog box in mac os mojave

i have the latest mac os mojave, latest firefox version and it's been freezing on the print to pdf dialog box where you choose the folder where to save/print the pdf. Aft… (read more)

i have the latest mac os mojave, latest firefox version and it's been freezing on the print to pdf dialog box where you choose the folder where to save/print the pdf. After a few seconds it just freezes. This really sucks since i print a lot in PDF via the web browser. this is a deal breaker and that i have to force myself to go back to chrome. Same case with the latest version of firefox developer edition.

Asked by blacdev Prieš 1 metus

Last reply by philipp Prieš 1 metus