Firefox Support Forum

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my profile and it seemed to update itself to 110 and then scrolling was broken again. Am I alone or is everyone broken at version 110?

When playing any youtube video in full screen, all I get is a black screen. Issue does not appear in private mode, firefox developer build or chrome. Other sites ex. go pro media plays videos in full screen without any problems

Hail all:

I use Privacy Mode (to prevent idiotic dump on my PC from many a website, I hate clutter, due to my severe Asperger's) on my Secondary Monitor, whilst my primary Firefox runs normal mode on my Primary Monitor.

Each time I open a new Privacy Mode, it opens on the Primary Monitor, so I need to drag it to the secondary one.

Could we get an option to open the Privacy Mode one on "Detected Monitor X" (which stands for any option that got detected as monitor)? Would be lovely if we could.

Thank you.

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

Not sure what topic this falls under but...Sometime in the last couple weeks, Firefox doesn't want to connect to Facebook or You Tube. Just these 2 sites. All the other bookmarks and quick links on my home page work fine. If I clear my data and cookies and re-start FF it sometimes connects, sometimes doesn't, and sometimes opens FB in what looks like a safe mode screen (https?). Vexing me as to what the issue is. Updated FF, Windows, re-installed FF, refreshed it, and finally came here looking for a way to restore the default settings for FF. Since FB and YT are Alphabet companies, have they done something that's messing with FF?

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

There is an issue in google search results, but isn't in Incognito mode. Look at "Translate this page" (Bu sayfanın çevirisini yap) writings. How can I fix? I've already deleted and reinstalled.

I have installed firefox on a linux laptop-cant sync to desktop. Complication is that my primary email address will disappear tomorrow (Feb 16). I tried using a secondary gmail account but it just says that email address exists. I created a recovery key .txt but I cannot see how to use that on the linux laptop. SO: How do I now sync my linux laptop to get my tabs on my FF. Thanks

Hello, i am using ducducgo as search engine on my firefox. i have noticed that it does not support since yesterday. site from saved shortcuts only supports, other than anything i am trying to surf it shows error connection was not secure / reset. where same site are opening with google and bing search engine in firefox and same problem were facing in mobile browser also. Please fix the issue as soon as possible. Thanks.

Just updated to V 110.0 64bit

Password manager offers no log-in field.

In the pop-up warning bar I see an instruction to and a button that says "log in", but clicking it takes me back to the same place. I never see a fillable field.

Hi Mozilla,

the screen would go black when I tried to enter Full screen in Theater mode on YouTube. The problem didn't exist when I went Full screen in Default view. I've attached screenshots. Please see screenshots for more details. I am using M1 MacBook Air with macOS Ventura 13.1. Please help me fix this issue. Thank you.

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Recently, I have been unable to read text on certain websites. I solved the problem by going to settings, and unckecing "allow websites to choose their own font". This broke google websites icons/buttons.

Following that, I disabled all plugins, uninstalled, purged, and reinstalled firefox to the latest version. Created a new clean profile, and nothing works.

The problem seems to be upon inspecting the code for gmail messages, "helvetica" is the font listed in the CSS, but I do not have this font installed on my system. I do have an ultra-condensed version which firefox chooses instead of using the font I selected in the settings menu.

Activating "troubleshooting mode" solves the problem. But I do not know what troubleshooting mode actually does! There must be more to this mode than removing all plugins and extensions, because I have already tried that.

If creating a new clean profile does not solve the problem, there must be some other configuration I am missing.

Please advise.

Photo attached, Firefox on left, Chrome on right.

TL;DR - Firefox chooses the wrong font to display when websites are allowed to choose their own font. Unchecking this box breaks most other websites button/icon control.

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to work just fine in troubleshooting mode, but nothing else seems to work. This problem started just after Firefox updated to the newest version.

Why are bookmark folders resetting to the top each time they're used? Instead of the folder holding it's place, it now goes back to the top of the folder. So if I used a bookmark that was midway down a folder, and I want to use the bookmark directly below it next, I have to scroll down the folder back to it, instead of the folder holding its place. Why? And how can I make it stop? Thanks.

Hello,

I need to run a page that uses Adobe Flash and for that I need to use Firefox version 78. I downloaded it from https://ftp.mozilla.org/pub/firefox/releases/78.9.0esr/mac/en-US/ but when I run the installation, it automatically updates to the latest version. What do I need to do?

Thank you, Rui.

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.