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Vimeo videos freezing on fullscreen

I've recently been having troubles playing videos on Firefox. My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds… (read more)

I've recently been having troubles playing videos on Firefox.

My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds it stops responding. The video freezes but the audio continues, and the controls don't come up when I move the mouse. I can press ESC to exit fullscreen, but the controls are still gone and the audio keeps playing. Then after a few more seconds I get the warning "This page is slowing down Firefox, to speed up your browser stop this page".

If I don't use fullscreen but instead zoom in on the page, it also freezes. If I try the same things with Edge it does not freeze. I also made sure that it was only affecting Vimeo videos, by testing with other platforms and other vimeo links.

I found previous reports of this issue, but all of them were either on Linux, or it was an issue with flash player, which is not relevant anymore.

Not quite sure how to debug this but I would be happy to provide further info. It's really important that it works again :/ Thanks in advance!

My repro steps: 1. Find a video on https://vimeo.com/watch 2. Play it and enter fullscreen 3. Wait around 6 seconds

Asked by Dyiing Prieš 2 mėnesius

Last reply by jonzn4SUSE Prieš 2 mėnesius

  • Išspręsta

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza Prieš 2 mėnesius

Answered by jscher2000 - Support Volunteer Prieš 2 mėnesius

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (read more)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs Prieš 2 mėnesius

Last reply by Doug Buchs Prieš 2 mėnesius

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux Prieš 1 mėnesį

Last reply by peterjane3370 Prieš 3 dienas

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je Prieš 1 mėnesį

Last reply by arnawa_widagda Prieš 2 savaites

How to import bookmarks to a fresh install from another PC's Firefox

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotte… (read more)

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotten how to import the bookmarks and bookmarks toolbars. I don't seem to have any password for Firefox sync and I can't find where and how to import the bookmarks. Can anyone help?

Asked by Matthew Montagu-Pollock Prieš 2 mėnesius

Last reply by cor-el Prieš 2 mėnesius

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d430802… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire Prieš 2 mėnesius

Last reply by Wayne Mery Prieš 4 savaites

  • Išspręsta

Is there a way to remove recent bookmarks from the "hamburger menu"

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent book… (read more)

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent bookmarks added and there's no way to organize those or delete them without also deleting the bookmarks from the main bookmarks menu, which can be organized. There should be a way to not show bookmarks that are private bookmarks just because they've recently been added. I couldn't find an answer to this anywhere in support -- though I might not have been searching the right terms. Any and all help would be much appreciated. (Also, apologies if I put this in the wrong category. Wasn't sure what to use.) Thanks!

Asked by scott.andera Prieš 2 mėnesius

Answered by cor-el Prieš 2 mėnesius

Can't get Firefox Multi-Account Containers to sync - is there a way to transfer the container config one time?

I'm moving to a new computer and installed Firefox. I've done a sync and everything moved over except for my container settings/configuration. On the new Windows PC, the… (read more)

I'm moving to a new computer and installed Firefox.

I've done a sync and everything moved over except for my container settings/configuration.

On the new Windows PC, the Firefox settings look like this: If I go to the Sync settings for Firefox: about:preferences?entrypoint=fxa_app_menu#sync It says: You are currently syncing these items. But Containers is not on the list.

If I go to the General settings for Firefox: about:preferences#general It says: Enable Container Tabs is checked but greyed out.

If I go to the Firefox Multi-Account Containers settings, Enable synchronisation is checked.

If I can't get sync to work, is there a file I can copy from the old computer and move to the new one that has all the Container conifguraiton details?

Thanks

Asked by JoeFF Prieš 2 mėnesius

Previously visited links are not showing up in "purple"

Previously visited links of eBay items are not showing up in "purple". eBay has increased the length of those links beyond 255 characters which seems to have triggered t… (read more)

Previously visited links of eBay items are not showing up in "purple". eBay has increased the length of those links beyond 255 characters which seems to have triggered this issue. I can click one item on a listing search page and it will be purple as long as I open a second tab when opening it. But when reloading the same list, the same item is not purple as they always used to be. Actually, a few still are, and those have the shorter URL. The links do show in the history record. This is very annoying, I can't imagine I am the only one who is finding this. It has persisted through the last two updates. This needs to be fixed.

Asked by lyleleverich Prieš 2 mėnesius

Last reply by lyleleverich Prieš 2 mėnesius

Mouse scrolling in steps and not smoothly

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. … (read more)

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. Nothing I find or do, helps with this issue. MS 10, FF 107, Mouse is a basic "Amazon" mouse, Please help.

Asked by rubinontheroad1 Prieš 2 mėnesius

Last reply by cor-el Prieš 2 mėnesius

No option to save credit cards in Firefox 107

Hello, I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below t… (read more)

Hello,

I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below there is no Forms and Autofill section in the settings let alone a credit card option.

  1. Click the menu button Button and select Settings.
  2. Click the Privacy & Security panel and scroll down to the Forms and Autofill section.
  3. Click the checkbox next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

Any help to what's going on would be great.

Firefox 107 (64-bit) on Windows 11

Thanks, Luke

Asked by Luke Prieš 2 mėnesius

Last reply by TyDraniu Prieš 2 mėnesius

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (read more)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo Prieš 2 mėnesius

Last reply by willjoe24421 Prieš 1 savaitę

External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (read more)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Asked by Sjoerd Prieš 2 mėnesius

Last reply by ABC Prieš 1 savaitę

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips … (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff Prieš 2 mėnesius

Last reply by Bluejay Prieš 1 mėnesį

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb Prieš 1 mėnesį

Last reply by cor-el Prieš 1 mėnesį

Firefox 104-107 has square box symptom and numerous dots on printouts instead of letters

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print … (read more)

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print preview interface would recur after updating to a newer FF version. Unfortunately after updating to FF 104 the very same issues recurred. The only solution was to disable FF's print preview interface once again and use the Mac print window instead for all printing tasks. Doing that solved the issue with headers and footers getting cut off pdfs and printed pages, but it did not solve two new issues that began after updating to FF 104, which have persisted through FF 107.

When printing emails and/or content from webpages, FF has been inserting what I believe is called square box symptom (multiple square boxes in a row with question marks in some of them) instead of the actual text that is on the email or webpage. FF is also printing a long series of dots across the page in certain areas of my emails, which I assume are the very bottom of the letters that are supposed to be there. These issues have never occurred in all my years as a Firefox user until updating to 104.

Does anyone else have these problems when printing emails and/or webpages? This behavior does not occur with every email or webpage that I print or save as a pdf, but it is prevalent enough that I am having to rely on Safari to create pdfs and/or printouts.

I've done everything I can think of to resolve these two new issues but the behaviors persist. I am attaching 2 screenshots of a recent order confirmation email that I saved as a pdf to demonstrate what the issues look like. The title of the email is cut off. All you can see is a bunch of tiny dots. The amount of the refund is nothing but dots. The title of each item in the order is a bunch of dots, as is the price on the far right. There is a row of square box symptom between some of the items in the order, followed by more missing titles and prices represented by dots, and more dots for the amount of the discount and subtotal.

I was going to submit a bug about this but wanted to inquire here first in case there is a solution that I have not tried. Clearing cookies, cache, and running Disk Utility has not resolved this. Any assistance you can give me is greatly appreciated. Thank you.

Asked by youngjane Prieš 1 mėnesį

Last reply by youngjane Prieš 1 mėnesį