Firefox Support Forum

firefox updated itself, which normally would be fine, but now there is a PDF icon in place of my normal firefox icon, and I am afraid to use it now. Is it for real?, can I change the icon back to the old firefox one? Please let me know cause I won't use it now until I know for sure that it's ok and get it back as it was. thank you, Linda

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

I just downloaded the latest version of firefox. When I tried opening it the message said it is not compatible with Max OSX 10.11. I now need to download a later version of firefox. Which version is compatible with Mac OSX 10.11? thank you!

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It is there using MS Edge or Chrome and I can login to the site on those two browsers. This does not seem to be a problem with other websites that I have tried since the new version!

I can't even begin to imagine what might be going on with a situation like this! Thanks.

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original browser and regain my bookmarks

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil