Firefox Support Forum

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

1. Open Firefox
2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

• pulseaudio process should only be spawned when actually playing a media that requires audio
• pulseaudio should not be the #1 CPU consuming process
• pulseaudio process should at the very least not massively use CPU when no sound is playing

in about:config page the options: browser.tabs.warnOnClose (true - default) browser.tabs.warnOnCloseOtherTabs (true - default) browser.sessionstore.warnOnQuit (false - default) browser.warnOnQuit true (true - default)

But when i do Ctrl+q accidentally, it closes the only Firefox window i have. This window has many tabs open. Yes it restore next time, but i want FF to ask me before closing it.

FF 84.0.1 Arch Linux

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

When I download a file and click on the downloads button to bring up the Downloads menu, I often just want to open the Linux Mint file manager in the right folder so I can move the file to a more appropriate place.

In the menu, there's the little button to the right of the listed downloaded file with "Open containing folder", but if I click on that, FF opens the downloaded file, not the file manager.

Obviously this wasn't always like this, but I don't recall doing anything that might have caused the issue. How can I set FF back to the default action of opening the Linux Mint file manager?

Thanks!

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect.

I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to true.

Here's the full contents of the userChrome.css file: ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

#webrtcIndicator {
  display: none;
}

```

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created.

If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing.

I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem)

I found some issues and bugs that looks pretty similar to mine: https://support.mozilla.org/en-US/questions/1245935 https://support.mozilla.org/en-US/questions/1235332 https://support.mozilla.org/en-US/questions/1279656 https://bugzilla.mozilla.org/show_bug.cgi?id=1433065

Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window.

I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this?

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned to using STIX instead of Latin Modern. I'd like them to stick to Latin Modern instead.

The only possibly related setting I've found is `font.name-list.serif.x-math` in about:config, whose value is `Latin Modern Math, STIX Two Math, […]`. I tried to manually change the font family specification of some text to see if Firefox could use Latin Modern Math to begin with, but apparently it can't (see first screenshot attached), while it loads STIX allright (second screenshot). Latin Modern is not the first locally installed typeface I haven't been able to use, but it's the first one I have really tried to (I don't remember which one the other typeface was).

My Latin Modern font comes from TeX Live 2019 installed using the TUG installer, not Fedora's package manager. `fc-list | grep -i "latin modern math"` returns `/usr/local/texlive/2019/texmf-dist/fonts/opentype/public/lm-math/latinmodern-math.otf: Latin Modern Math:style=Regular`. I'm running Firefox 87 on Fedora 33.

Dear Mozilla Community,

I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. People from Mozilla read subjects in support.mozilla.org? If not where I can send my suggestion?

P.S. I wanted to install Adblock Plus extension but I am afraid about safety so better option is to make built in adblocker to protect from malware. I think that this can be direction in good way.

Yours faithfully, Piotr

My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and click on 'Menu'. That does not come up as an option. All I get is: Show all bookmarks; bookmark this page; bookmarks toolbar; other bookmarks. I can't find anything similar in tools, edit, or file. I also don't get 'Edit Bookmarks' like was in the last edition I had.

Hi everyone,

Thanks a lot for taking time reading this! :)

I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ).

I tested a couple of things so far, nothing helped:

1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now).

2) I reinstalled firefox completely by running the following commands:

      sudo apt update
      sudo apt purge firefox // sudo apt --purge autoremove firefox
      sudo rm -rf .mozilla
      reboot
      sudo apt update
      sudo apt install firefox

      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.)

3) By starting firefox via the console, no error messages were shown

4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't

5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.

6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?

If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;)

Thanks and stay safe, Katrin

Hallo,

My previous thread was archived, but further regression has occurred so I'll bring it up here again as feature requests are down. I'm still using 56 one reason being that there are separate control options for the start page and the home page. I like to start with a blank page, but have the home button available for my #1 destination. The current version of firefox combines start and home pages, thus taking away my options to separate these elements. For a while it wasn't in the GUI, but you could fix it in the about:config (which was my previous "solution"), but with the latest updates this has been removed as well.

How do I get separate start and home pages? If I could assign a value to the home icon that didn't affect the start page, that would work too.

         Tak!