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troubleshoot Settings

How can I get all Firefox settings as a simple table? I am sure that is how they are kept by the program, somewhere outside the Firefox UI. Are they kept in the System … (read more)

How can I get all Firefox settings as a simple table? I am sure that is how they are kept by the program, somewhere outside the Firefox UI. Are they kept in the System Registry? It would sure make troubleshooting & continuity easier when moving to new devices/CPUs.

Asked by JFfB Prieš 2 dienas

Dashlane

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does… (read more)

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does. Now it asks for a code number of 6ix digits instead, stating that the number has been sent to my address. However, I never receive the number. My address has never changed and is the first thing it asks for. Then, no code arrives.I have sent many requests, including specifics about the change and lack of access, but have not gotten a reply to any. I think Dashlane died and customer support also did. My 147 passwords, financial information, personal address and SSN are all still there at Dead Dashlane. If they won't answer Mozzilla either at least I tried.

Asked by ActivTrade Prieš 3 mėnesius

Last reply by Paul Prieš 3 mėnesius

  • Išspręsta

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda Prieš 3 mėnesius

Answered by jscher2000 - Support Volunteer Prieš 3 mėnesius

Enable Mic access for Chat GPT

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access t… (read more)

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access to Dictate"?

Asked by Robyn McLennan Prieš 3 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 3 mėnesius

"No Video with Supported Format and MIME Type Found" On

As the title says. I get this prompt on videos from different, yet particular websites and sources. And they fail to load. It's also happened where some video's work and … (read more)

As the title says. I get this prompt on videos from different, yet particular websites and sources. And they fail to load. It's also happened where some video's work and some don't, side-by-side on the same website and session.

  • I've tried clearing all of my cached data, my browser history, cookies, site-data, settings, and fill-out information. No avail.
  • I've tried disabling all of my extensions and add-ons.
  • I've even tried using google instead, but I just get constant loading on those particular video's with no thumbnail (As depicted in second picture).
  • I've checked my video drivers for updates.
  • I've tried reinstalling Adobe Flash Player, even though it says it's no longer supported.

Since it also might be happening in another browser. I understand how this might not be Firefox's fault. But I'm hoping you'll be able to help me still.

Asked by Noah Smith Prieš 3 mėnesius

Last reply by jonzn4SUSE Prieš 3 mėnesius

Way to disable Tab Pinning after dragging tab to the edge of the open tabs?

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this … (read more)

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this stupid feature?

Asked by somukingcorn Prieš 3 mėnesius

Last reply by Agent virtuel Prieš 3 mėnesius

Logged out on TikTok, when trying to log in, windows security says Firefox wants me to insert security key into USB...

Today I went to TikTok, was using it earlier in the day also, when it showed me logged out and when I go to log in using my email, a windows security pop up shows, saying… (read more)

Today I went to TikTok, was using it earlier in the day also, when it showed me logged out and when I go to log in using my email, a windows security pop up shows, saying that I should insert my security key into the USB, something I don't have, and that this is being asked because of Firefox, which I can click cancel, but when I try to sign in with my email, I can't seem to, the password doesn't seem to be working, and can't sign in with the QR code through the phone which connects with the app. Still signed in just fine on Chrome and the app on my phone, so not sure what is up, as that shows my password should be fine due to neither of those logging me out if my password had been changed.

That I changed one thing yesterday related to something "secure", was that I enabled SecureBoot in BIOS, because games like Battlefield require it now for the anti-cheat and I'm curious if this has somehow affected this in some way as that's the only thing that changed recently for me.

Asked by kamak Prieš 4 mėnesius

Last reply by kamak Prieš 4 mėnesius

cant open youtube

so my work gmail has a block on gmail and before i would open a private tab and then youtube would work, but after i signed into my work email on my private tab now i can… (read more)

so my work gmail has a block on gmail and before i would open a private tab and then youtube would work, but after i signed into my work email on my private tab now i cant open youtube again. how would i sign out of my account on a private tab but not on normal firefox.

Asked by matthew.heinrich Prieš 4 mėnesius

Last reply by matthew.heinrich Prieš 4 mėnesius

lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (read more)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Asked by Carey Prieš 4 mėnesius

Last reply by Carey Prieš 4 mėnesius

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wi… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Asked by AK Prieš 5 mėnesius

Last reply by Denys Prieš 4 mėnesius