Showing questions tagged:

2FA on firefox.com keeps disabling itself

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation … (read more)

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Archyvinta 1 250

Program Menu

How do I delete the "Recent bookmarks" list in the program menu, under bookmarks? To me it's completely unnecessary, and have no meaning.

Archyvinta 2 250

Firefox on LinuxMint Desktop cannot access pages that I have accessed before

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request Your browser sent a request that this server co… (read more)

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have done this before, and it worked. To test if it was a problem with the web page or the browser, I did it from another browser (Brave), and it loaded fine. Is Firefox sending a bad request? Is this something you can fix.

I am using Mozilla Firefox for Linux Mint 137.0.1 (64 bit).

Archyvinta 2 321

Tabs just continuesly crash on Windows 11

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pret… (read more)

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pretty annoying, my discord happens to restart it self and I've exhausted literally anything from re-installing, deleting caches folders absolutely anything.

https://crash-stats.mozilla.org/report/index/a84fe228-d9f4-422d-becf-0e2ed0250414 https://crash-stats.mozilla.org/report/index/f44d9f6f-db4a-4596-926d-d08710250414

I've uploaded my latest 2 crashes and hopefully someone can read it and let m know about anything, Thanks in advance!

Archyvinta 1 170

Cannot create a new tab or window

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from t… (read more)

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

Solved Archyvinta 3 412

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bit… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Solved Archyvinta 17 1592

Cant move tabs using a stylus pen firefox vanilla

Hello I can use mouse because of my condition. I use a stylus tablet wacom cintiq companion. I cant move the tabs around and some other functionality doesnt work such as … (read more)

Hello I can use mouse because of my condition. I use a stylus tablet wacom cintiq companion. I cant move the tabs around and some other functionality doesnt work such as pressing certain buttons, fox example download button for the snipping tool in firefox.

with mouse it works but not stylus. it started working when i turn off windows ink but I lose the scrolling feature which is something I really need. I tried turning on and off some about:config settings but no luck there. I reset firefox but that didnt work. I tried the edge browser and I get no problems with edge. Other firefox forks have the same issue. I tried windows settings but no luck there.

Need help! Thanks

Archyvinta 3 240

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Archyvinta 1 190

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Solved Archyvinta 2 282

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (read more)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Archyvinta 1 170

How do I turn off "DisableAppUpdate"?

I am having a problem saving my work through a portal I am using for work on Firefox. While trying to fix this problem, I went to Firefox Settings and noticed the followi… (read more)

I am having a problem saving my work through a portal I am using for work on Firefox.

While trying to fix this problem, I went to Firefox Settings and noticed the following hyperlinked text: "Your browser is being managed by your organization." This is my personal computer, so I don't know what organization it may be referring to.

Clicking on it brings me to a new tab called "Enterprise Policies". In that tab is a list called "Active" with two columns: Policy Name and Policy Value. The only item listed is "DisableAppUpdate" with the value "true". This may be the cause of my original problem, but in any case, I want to be able to run updates!

I am using Firefox 137.0.1 (64-bit) on a Pop_OS system.

How do I turn off "DisableAppUpdate" and run updates?

Archyvinta 1 312

Firefox 137.0.1 does not display the status bar correctly

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resiz… (read more)

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resize Firefox to make it full screen to display the status bar properly. This makes it difficult for me to use Firefox. I'm pretty sure this is due to a version update. This problem occurred after I updated the Firefox browser, during which time my Windows system was not updated. Is there any solution? Or how can I download a previous version of the browser?

Archyvinta 1 331

Location

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my locatio… (read more)

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my location?

Archyvinta 1 302

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (read more)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Archyvinta 1 131

Defaults to PDF instead of system printer. Not what I want.

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to … (read more)

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Archyvinta 7 321

Bookmarks are missing from toolbar

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are mis… (read more)

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are missing. The toolbar is present, and I toggled between only show on new tab, never show and always show a few times, but they're still missing. I even tried bookmarking two webpages, but they were not added to the toolbar. As stated, I have the bookmark toolbar to always show. Firefox just updated yesterday, 4/8/25 to 130.1.0, and I'm pretty sure that they were there this morning, but I can't be totally sure. I noticed my computer had updates available, so knowing updating it would not have any effect on Firefox, I restarted the computer while updating so I could also restart Firefox with a bit of a delay. I had also restarted it twice before without any luck. The only thing I did besides updating Firefox was enabled the sidebar, which I then turned off and still did not have any bookmarks in the toolbar. Any assistance would be greatly appreciated, but I may not be able to view and any responses or make the stated changes until Friday.

Solved Archyvinta 7 517