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Many problems with BOOKMARKS in FF in last few days. Can anyone help??

Hi, whoever may read this ... I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenl… (read more)

Hi, whoever may read this ...

I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenly befell me in FF last week.

Last night, the Bookmarks came back - or came back in part, so to speak. ~ ~ There are outstanding problems. I hope these too resolve themselves or can be resolved in the near future, as it is a bit debilitating.

So, what are my current issues/problems with Bkmrks in FF?

1) Can't search my Bookmarks any more.

I enter a search term in the Bkmrks Search box (whether all Bookmarks or a defined subsection/folder I have made) - never a response but blank (though I know that term is among bookmarks somewhere) - and then, the content list of that sub-folder of my Bookmarks even goes blank when I search there. (That content list returns when I click on another folder and back to that one, but that's not much consolation.)

2) Problem adding any new Bookmarks.

Though the "Bookmarks Star" lights up when I try to add a new Bkmrk - suggesting it has been saved - the new saves are nowhere visible among "Bookmarks". Not under the folder I chose to save them to (or tried), nor anywhere else I can see under Bookmarks, such as in the general folder.

3) Can't even Export Bookmarks any more - as html or in any other format.

I go to Manage Bookmarks, etc., and click "Export as html" ,,, nothing happens. There is no trace of an exported html or other file at the location where I decided to save the file.

(To explain what may be obvious: the point of the (attempted) Exportation on this occasion is to (try to) investigate, access the saved Bookmarks, retrieve the sites, etc.)

Can anyone help - or maybe offer solace that FF might fix itself or be fixed in the near future? Like I said, it's a bit debilitating for work, research and entertainment alike.

I should perhaps add that I prefer to use a laptop (HP) where possible.

Best wishes

Peter Shaw London

Asked by pcshawuk Prieš 3 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 3 mėnesius

getting "SYSTEM WARNING" , " McAfee license expired " , " Trojan Detected " popup notifications

getting "SYSTEM WARNING" , " McAfee license expired " , " Trojan Detected " popup notifications continually after following a link on Linked In . Windows finds no threa… (read more)

getting "SYSTEM WARNING" , " McAfee license expired " , " Trojan Detected " popup notifications continually after following a link on Linked In . Windows finds no threat in its quick scan . Popups occur even when Mozilla closed .

Asked by Bob Armstrong Prieš 2 mėnesius

Last reply by Paul Prieš 2 mėnesius

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (read more)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

Asked by julian47061 Prieš 1 mėnesį

Last reply by Konstantina Papadea Prieš 1 mėnesį

cant disable translation

i went to about:config -> browser.translations.enable and also browser.translations.automaticallyPopup , making sure it reads "false", and also went to Firefox Menu &g… (read more)

i went to about:config -> browser.translations.enable and also browser.translations.automaticallyPopup , making sure it reads "false", and also went to Firefox Menu > Settings > General > Language and Appearance and under Languages the only language other than spanish (the language i want the browser to be) is english (maybe that way it recognizes it as an "allowed" language or something and doesnt translate from it)

...but it still translates pages from english (sometimes even translating the search result and directing me to a translate-version of the page instead of to the the page itself).

how can i make it not translate things from english anymore? (if the only solution is to stop translating altogether from any language, i'll gladly take it as long as it stops translating from english)

Asked by mrblackfiredragon Prieš 4 mėnesius

Last reply by mrblackfiredragon Prieš 4 mėnesius

  • Išspręsta

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara Prieš 2 mėnesius

Answered by Denys Prieš 2 mėnesius

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for… (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman decnexus7hd@gmail.com

Asked by Dennis Prieš 6 dienas

The bookmarks and history system will not be functional

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time… (read more)

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time Firefox starts up on a cold boot I get this idiotic non-sense message!. I have to close the browser I JUST OPENED and reopen in. This error is pure B.S. as again cold boot, just launched there is NOTHING other than Firefox that might be accessing the various sql.db's...so if this message is to be believed Firefox is blocking Firefox from Firefox... FIX THIS!

Asked by firefox2665 Prieš 1 mėnesį

Last reply by jscher2000 - Support Volunteer Prieš 1 mėnesį

  • Išspręsta

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi Prieš 3 mėnesius

Answered by jscher2000 - Support Volunteer Prieš 3 mėnesius

  • Išspręsta

Old Firefox Data folder - Cant delete it

Hi everyone I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop. Awesome stuff. Sadly I cant get rid of it, here is why: 1. At first i… (read more)

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Asked by alexisvongermania Prieš 4 mėnesius

Answered by alexisvongermania Prieš 4 mėnesius

copy/paste with mouse

I noticed recently, that you cannot copy and paste with the right click mouse buttons and seems to want me to use the Cntrl C and Cntrl V. Is there some way to re enable… (read more)

I noticed recently, that you cannot copy and paste with the right click mouse buttons and seems to want me to use the Cntrl C and Cntrl V. Is there some way to re enable that on the mouse? It works in every other application except firefox, and I would prefer to use the mouse, as I am the most comfortable with that.

Asked by smerkel73 Prieš 4 mėnesius

Last reply by smerkel73 Prieš 4 mėnesius

  • Išspręsta

Font color problem in dark mode since update 140.0

Hello, Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could … (read more)

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

Asked by Fred LEDEFRE Prieš 5 mėnesius

Answered by Denys Prieš 5 mėnesius

graphics API "WebGL 2"

The Governor of Poker site gives me an error message when I try to log in with Firefox: Your browser does not support graphics API "WebGL 2" which is required for this c… (read more)

The Governor of Poker site gives me an error message when I try to log in with Firefox:

Your browser does not support graphics API "WebGL 2" which is required for this content.

Not a problem with Google, Edge or other browsers.

Graphics Acceleration is turned on.

Any other thoughts?

Asked by db_lewis Prieš 5 mėnesius

Last reply by db_lewis Prieš 5 mėnesius

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna Prieš 4 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 6 dienas