Firefox Community Forum

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Hey everyone,

I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already checked the settings under “Privacy & Security,” and I do have “Delete cookies and site data when Firefox is closed” turned off, so that’s not the problem. It’s super annoying because I use a few tools daily, including my site https://calculadoridadegestacional.com.br/ and I have to log in again every single time. I’m on Windows 11, using Firefox version 131.0.1 (64-bit). Any idea what could be causing this? Cache? Profile issue? Would appreciate some help..

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was last updated Feb. 26. So I'm understanding what's going on. thanks

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. everything I could do. nothing works.

could you tell me what else I can try?

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

I've tried the "verify integrity" fix and got the results shown in the screenshot below. I've restarted my mac, I've shutdown and started my mac with a hard boot and the icons still show up like globes.

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doesn't the history clear?