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When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (read more)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

Asked by fujioka25a Prieš 1 dieną

Answered by jscher2000 - Support Volunteer Prieš 1 dieną

files downloaded from outlook start with UTF-8 in the name

Hello! Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. go… (read more)

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Asked by Stefan Groote Prieš 4 dienas

Last reply by Stefan Groote Prieš 15 valandų

  • Išspręsta

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT Prieš 2 mėnesius

Answered by STARKNIGHT Prieš 2 mėnesius

Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (read more)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 Prieš 5 mėnesius

Last reply by markwarner22 Prieš 5 mėnesius

Firefox Latest Release Sometimes Doesn't Load Websites or Loads Extremely Slow

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2. Just upgraded t… (read more)

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2.

Just upgraded to release/version 137.0.2. The first time I open Firefox each day it takes about 2 to 3 minutes for ANY website to load. Sometimes when a web page does eventually load none of the images display.

I have tried same websites using Google Chrome AND Microsoft Edge. Websites don't have problems loading using either of those 2 browsers unless I have Firefox open in another window. If they load slowly, as soon as I close Firefox, web page load quickly in Chrome or Msoft Edge.

Not a RAM problem because I typically have around 20% of my RAM being used.

Did not have any of these problems using Firefox version 137.0.1.

UPDATE: Thought maybe it was one of my add-on/extensions so I checked for updates. Four needed updating. Made the updates and website still no loading properly.

Asked by paulp575123 Prieš 6 dienas

enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 Prieš 3 savaites

Last reply by TyDraniu Prieš 3 savaites

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz Prieš 1 mėnesį

Last reply by Mr Greg Prieš 3 dienas

Ctrl+Enter

When I paste an URL in the address bar with Ctrl+V and then press Enter before releasing Ctrl, the page is opened in a new tab. How can I disable that? I want it in the s… (read more)

When I paste an URL in the address bar with Ctrl+V and then press Enter before releasing Ctrl, the page is opened in a new tab. How can I disable that? I want it in the same tab. (If I release Ctrl and then hold it again before pressing Enter, it opens in the same tab already.)

Asked by yohoj Prieš 5 dienas

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PDFs not displaying correctly

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and … (read more)

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Asked by coolbeast786 Prieš 2 mėnesius

Answered by jonzn4SUSE Prieš 2 mėnesius

Gmail not loading in mozilla firefox

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything els… (read more)

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Asked by Lance Brown Prieš 3 mėnesius

Last reply by jonzn4SUSE Prieš 3 mėnesius

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Error code when trying to log in to Yahoo email accts

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and … (read more)

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

Asked by k4233 Prieš 2 mėnesius

Answered by k4233 Prieš 2 mėnesius

CloudFlare blocking all sites

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or … (read more)

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or clearing cookies. I especially want access to my banking account. How can I disable whatever was added to effect CloudFlare? CloudFlare either continues to cycle, or gives an error message.

Asked by scaulineau Prieš 1 mėnesį

Last reply by Skragnon Prieš 3 savaites

email from breach-alerts@mozilla.com

I received an email from breach-alerts@mozilla.com and wanted to know if this is from Mozilla or a scam. It said it was from Mozilla Monitor and that I was part of a bre… (read more)

I received an email from breach-alerts@mozilla.com and wanted to know if this is from Mozilla or a scam.

It said it was from Mozilla Monitor and that I was part of a breach

Mozilla Monitor⁩ discovered the following data breach that includes your personal information:

Breach source:

   Orange Romania

Your exposed data:

   Email addresses, Partial credit card data, and Phone numbers

We’ll guide you step-by-step on how to resolve this data breach.

The urls in the email started with https://blrv1ly5.r.us-west-2.awstrack.me, for example:

https://blrv1ly5.r.us-west-2.awstrack.me/L0/https:%2F%2Fmonitor.mozilla.org%2Fuser%2Fdashboard%2Faction-needed%2F%3Futm_source=monitor-product%26utm_medium=product-email%26utm_campaign=breach-alert-free-us-no-scan%26utm_content=lets-get-started-us/1/010101954707497e-60e09c39-3a6c-4790-9ec8-1e6c480be653-000000/vhuplzy93ytOGWRRt1XRPcDqVKM=416

Asked by mihaipaun91 Prieš 1 mėnesį

Last reply by mscarfone1 Prieš 1 mėnesį

Crashing while streaming video

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Fi… (read more)

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Asked by Levi Ionatan Dumitrache Prieš 3 dienas

Last reply by Levi Ionatan Dumitrache Prieš 3 dienas