Appearance settings not saving

My appearance settings are set to dark mode but Firefox is only displaying in light mode. I've tried downloading various dark mode extensions to fix this, but they only s… (read more)

My appearance settings are set to dark mode but Firefox is only displaying in light mode. I've tried downloading various dark mode extensions to fix this, but they only seem to work on websites other than the firefox homepage or settings.

Asked by Haan Prieš 1 savaitę

Last reply by TNorth Prieš 1 savaitę

Secure Connection Failed

Greetings, Firefox community. So a couple of months ago my Firefox browser (in a 2017 Macbook Air running MacOS Monterey 12.1) began having problems connecting specifical… (read more)

Greetings, Firefox community.

So a couple of months ago my Firefox browser (in a 2017 Macbook Air running MacOS Monterey 12.1) began having problems connecting specifically with Google websites (address bar search engine, Drive, Calendar, Gmail, YouTube, etc.).

Some days, my first search will go through, but then, with all posterior attempts, all I get is the "SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT" error code.

I have tried logging off my Firefox account, reinstalling the browser, resetting all settings ("Refresh Firefox" button), cleared startup caché, and clearing all caché and data from these websites, but I keep getting the code and can't get through to the website.

The websites work normally in Safari.

I'd really appreciate your help, as it is very frustrating to have to use another browser only for Google searches, YouTube and GMail (Firefox continues being my favorite browser).

Asked by Juan Prieš 5 valandas

Last reply by cor-el Prieš 26 minutes

Sometimes Control+Left Click doesn't open a new tab in the background, rather then foreground.

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config… (read more)

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config? Using latest Win7 64 bit Firefox. I've noticed this for probably 2 years now at least. Not sure if it ever worked 100%.

Asked by moz2u Prieš 21 valandą

Last reply by jscher2000 Prieš 8 valandas

Firefox hangs with "not responding" message

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, … (read more)

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, WashingtonPost.com, and the Firefox support page.

OS: Windows 11 Hardware: Dell XPS 13 9310

I have turned off the automatic acceleration feature per help article suggestion.

Asked by LarryDC Prieš 5 dienas

Last reply by FredMcD Prieš 4 dienas

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (read more)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky Prieš 2 savaites

Last reply by jonzn4SUSE Prieš 1 dieną

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal Prieš 2 savaites

Last reply by jscher2000 Prieš 3 valandas

reinstalling firefox isn't working

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Ed… (read more)

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie

Asked by kmcd9 Prieš 2 valandas

Last reply by jscher2000 Prieš 2 valandas

Firefox won't run

{Posted before. I know how to run firefox.exe-p to fix profile problem, but it won't run. How can I start Firefox or run firefox.exe-p when it can't find any profile? … (read more)

{Posted before. I know how to run firefox.exe-p to fix profile problem, but it won't run. How can I start Firefox or run firefox.exe-p when it can't find any profile?

Asked by foxmark1935 Prieš 3 valandas

Last reply by jscher2000 Prieš 2 valandas

How to download Ubuntu to a MeLe Quieter2 using a removable drive?

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the… (read more)

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the Ubuntu Operating System to my MeLe mini. I really want to avoid "bricking" my mini desktop at all costs. My ultimate goal is to have my mini totally Linux oriented with Firefox as my browser and removing all Windows software, all Google apps, all social media and anything else that wants to market to me, demand my location and generally futz up my system. Can anyone help?

Asked by TOIVO K Prieš 4 valandas

Last reply by James Prieš 2 valandas

Firefox taking a really long time loading after startup

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something appr… (read more)

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something approaching 10 minutes at time. I have the opening page set as Google and that seems to be the one that loads the longest, others pages less so. Some of this is also due to Windows' MsMpEng.exe, which is of the habit of hogging around 100% of memory resources according to task manager.

Any suggestions?

Asked by Lover_of_Goats Prieš 5 valandas

Last reply by FredMcD Prieš 2 valandas

Secure Connection Failed

I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, … (read more)

I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, Yahoo Mail, etc. As I have looked into this it seems this is a big Firefox issue. What advise can you provide to make this nightmare go away. I really like Firefox and I don't want to give it up. I have tried the "ABOUT:CONFIG" True/False solution and that did not work. PLEASE tell me there is a SIMPLE solution to this issue.

Don [email removed from public]

Asked by saravets Prieš 5 valandas

Last reply by cor-el Prieš 24 minutes

Unable to access google translate

When I try to access https://translate.google.com/ it gives me this screen: https://ibb.co/5GkB5qG I'm not sure what to do here since google translate should be an ok sit… (read more)

When I try to access https://translate.google.com/ it gives me this screen: https://ibb.co/5GkB5qG

I'm not sure what to do here since google translate should be an ok site to go to and it's worked fine in the past.. any help would be appriciated!

Asked by Greymagic27 Prieš 5 valandas

Last reply by jscher2000 Prieš 5 valandas

Firefox is crashing frequently

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be… (read more)

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128

Asked by Zgamer96 Prieš 6 valandas

Last reply by cor-el Prieš 21 minutę

FireFox 96.0.3 - HTML download link forced to open as text file

Issue Description: My support ticket holder is running FireFox 96.0.3 and has to process records from the state, these records are available through links similar to thi… (read more)

Issue Description: My support ticket holder is running FireFox 96.0.3 and has to process records from the state, these records are available through links similar to this (not publicly accessible):

https://powerschool.tulsaschools.org/admin/reportqueue/prreport.html?jobQueueCurrentId=<id>&repName=<filename>&repType=html

When the dialog box offers to open / save the file the open option lists the file as a text file (ignoring the type tag above) and offers to open the file in the system's default text editor.

Choosing the save option downloads the file and saves it as a .html file... loading the downloaded file has the expected result of displaying the Web page as intended.

Other browsers (Chrome, Edge) load both files as HTML as expected. Steps taken: Cache and Cookies have been cleared, FireFox has been refreshed, and I closed and re-opened FireFox.

How can I recover the ability to display this HTML file as a webpage through the open option and not as source (text)? Resources: File saved in the temp folder & opening as source: FireFoxReport-Open.png Expected result (and result in other browsers: FireFoxReportOpen-Expected.png - Being edited for privacy

Asked by beaslmi Prieš 8 valandas

Last reply by cor-el Prieš 5 valandas

New update and HORRIBLE black background change.

Get rid of the black background for everything. I'm sick of searching everywhere and changing everything so I don't have to subject my eyes to this NIGHTMARE. Do you real… (read more)

Get rid of the black background for everything. I'm sick of searching everywhere and changing everything so I don't have to subject my eyes to this NIGHTMARE. Do you really want to send us all to EDGE? WHY did you do it? It's AWFUL.

Asked by droonfang Prieš 10 valandų

Last reply by TyDraniu Prieš 7 valandas