Firefox Support Forum

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

Hi I am using firefox in arch linux 5.17.9-zen1-1-zen kernel and after the new firefox update I can't right click in firefox. Whenever I right click the context menu shows up for 1 sec and then it automatically takes me to the previous page. Click on the image automatically prompts me to download it although I don't want to download the image. Is there anything I can do to fix the issue ?

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

It seems that every time there is a firefox upgrade it destroys my ebay auction pages. Everything is thrown to the left of the screen and it makes for a difficult read on the page. Please help me fix this.

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000, Build 22000.

When Firefox is opened it immediately asks for the Primary Password, then immediately asks for it again. I have to cancel the 2nd request before I can enter the PW in the first request.

Is there a fix for these multiple requests?

Thank you.

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.

Thank you Liam

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in page. I thought the problem was the security setting I was the security setting I was using (Privacy Badger and Ublock Origin.) but removing them did not fix the problem.

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder. are my old bookmarks gone forever? firefox installed a new bookmarks folder

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

This seems to have happened a few days ago.

All of the 20 or so Desktop icons I created dragging the URL from Firefox to the desktop have no turned to the DEFAULT blank page icon.

What I have tried before:

• Ran Firefox in Safe Mode
• Deleted the ICON CACHE and rebooted so it would rebuild
• Refreshed Firefox
• Clicked on the blank icon, and dragged the URL again to the desktop. I can SEE the 'shadow' copy as having the URL image/icon in it. Get the message to REPLACE it which I do, no change, still blank.
• Clicked on the icon and then DELETED it and dragged the URL to the desktop, same thing, see and icon image in the drag, but once I release it, get the same blank page icon.
• Uninstalled Firefox and reinstalled it, no change, same problem

One 'oddity', and 3 of the ones I did try I did get the URL Icon on the desktop? Do not know why only those 3 which I deleted to icon before dragging. On one, I did not delete the icon but replaced the desktop one?

One last tidbit, I had a screen lockup the day before, and booting from the Lockup (required a power off and then on) this was not when it happened, it happened some time later, maybe even 2 days later?

Sounds like a corrupt file somewhere, just don't know where? SFC and DISM were run and no problems found. Ran 2 A/V and a Malware scan, nothing found?

Any suggestion?

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop.

How is that possible? I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop).

Please clear up this mystery.

Regards, Steve