Firefox Support Forum

Hello!

I have the problem that every of my most visited sites are loading normal fast except for YouTube.

YouTube needs about 2 to 3 seconds to load the site itself and the thumbnails like "lagging" pictures which are rendering real slow while my other most visited sites like Twitch, Reddit or Twitter are loading in about 1 second or less. (i have installed the "Page Load Time" addon to check that).

I have only installed uBlock and nothing else.

Hi,

The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore.

For probably years now, I have this problem on my laptop. WhatsApp Web can't load any stickers - not that I send, receive or any in my drawer.

I can't understand why it's specifically WhatsApp and specifically the stickers, but I tried to fix it: - I logged off and on to WhatsApp Web, didn't help. - I disabled then removed all extensions, didn't help. - I've removed all profile data, didn't help. - I reinstalled Firefox after wiping the AppData folder, didn't help.

This problem has persisted over updates and doesn't happen in Chrome - stickers download there just fine. It also doesn't happen on any other computer I use with Firefox.

I tried to investigate the cause of the problem. First off, the sticker HTTP request on the network tab fails with the weird error status NS_ERROR_INTERCEPTION_FAILED or NS_BINDING_ABORTED (both appear). The console says the following:

Failed to load ‘https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=’. A ServiceWorker passed a promise to FetchEvent.respondWith() that rejected with ‘TypeError: NetworkError when attempting to fetch resource.’.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://mmg.whatsapp.net/v/t62.15575-24/31187942_602693368536193_4171257086940206138_n.enc?ccb=11-4&oh=01_AdSo-95lTiTT9NthZMidBB00c8tI8PlEuBlxvoIsC9rkuA&oe=6558CC66&_nc_sid=000000&hash=PDQ3jJY4Svmj3ZJIIkyTzdyKEeyiyBLg64CuZRuaEIM%3D&mode=auto&mms-type=sticker&__wa-mms=. (Reason: CORS request did not succeed). Status code: (null).

I thought it was a CORS thing, but it doesn't seem to actually be the reason - after googling, "CORS request did not succeed" just seems to be a failed request and unrelated to CORS. I ran Wireshark to sniff the request, and what I found was that Firefox sends an OPTIONS request (even though it doesn't log it in the Network tab), the OPTIONS request is answered with a 200 OK, and then this error occurs.

This convinces me that this is an internal problem with Firefox or with some other program on my computer that interferes specifically with Firefox. Any ideas as to what could be the issue? I'll be happy to supply more logs if needed.

First of all, i have never signed into firefox. when i get a new computer i install firefox as my default browser & therafter when I start & login to my computer i click on firefox icon & I am in. so this idea of logging into firefox is completely new & I have been usin firefox for years

My question is this where will my bookmarks be after 11/1

currently my bookmarks are in users\peter\appdata\roaming\mozilla\firefox\profiles\a directory with different name on my desktop & laptop the bookmarks are in a file called places.sqlite i sync the 2 computers by copying places.sqlite from my desktop to flashdrive and copy flashdrive to laptop.

after 11/1 what will be location of bookmarks & what will be name of bookmark file be

https://new.express.adobe.com

Please work with them and fix this! This is the only browser I will use! <3

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

Tired of the bullying tactics of Microsoft forcing me to accept Microsoft Edge when all I want is Google Chrome, so I'm thinking of making Mozilla my default browser, but I'm concerned about whether Mozilla will tranfer all my info. I sell the occasional bits on Etsy and Ebay. I had found the perfect tool to edit my photos on Chrome. Now this has gone haywire because I am forced into using Edge, which does not give me anything like the editing choices I have on Chrome. I have followed all the directions given by Microsoft to get off Edge and back into Chrome but they have all failed miserably, so I am trapped in Edge and all my efforts are turning into Groundhog Day ! Also if I return to Firefox, what will happen to all my photos, and the folders they are kept in ? As an 86 year old, I need clear, concise directions on how I can restore everything I need to be able to return to a browser I was completely comfortable with. Please advise.

Hello, Every time I open Firefox there is the standard "Sign In" button in the top right corner and then also a second "Sign In" window that pops up to the right of the search bar partially covering the search bar. This is the window that I would like to disable or stop from opening. I would appreciate any assistance you can provide on the subject.

Thanks!  :)

A few hours ago, I had a problem logging in to pCloud. I didn't have any problems until recently, but now I get the following message: Secure Connection Failed

An error occurred during a connection to my.pcloud.com.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

How do I resolve this situation and continue using pCload through Firefox?

Thanks, Alex

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.

At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!

-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer) -- WM (formerly "Waste Management") – mid-2023.

As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.

I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.

Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!

Hi,

I'm unable to access Indeed with appleId. Authentification works but unable to transfer to indeed afterwards.

Work with Edge so I will use Edge :(

Thanks,

I want to use Firefox in Windows 10 but it is very glitchy and buggy whereas in Windows 11 it is fine.

I have Acer Nitro 5 AN515-57 Laptop with Latest Windows and Firefox updates!

Firefox is my main browser but it seems like something is blocking full function on a website I need to work with. I can do it using Edge. I want to keep my browser Firefox so how do I clear that up?

I'm only looking to use the VPN add-on for a particular movie streaming website where even the website itself advises that you use a VPN connection for security and safety.

I would have the VPN add-on disabled for everything else so I don't need a VPN add-on with lots of bells and whistles, I just want a free VPN add-on that will keep me relatively protected when I use the particular streaming movie website.

Can anybody provide any recommendations or opinions?

I'd rather not sign up to a free trial for a VPN service because obviously the free trial has a cut off date before you actually have to purchase the VPN service and as specified I'm not interested in buying a VPN service.