Firefox Support Forum

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Hi there, Trouble is never far away from windows 10, as I had (yet again) to reset my whole notebook and Firefox and cannot recover previous bookmarks, nor the side bar. I am absolutely throttled on this as all seems unresponsive. I have found a copy of old firefox but it won´t swallow it. How can I get out of this situation which catches me out everytime. keep it simple

rich

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

I dont care what you are going to say to make it sound okay, it is NOT OKAY AT ALL. Mozilla Firefox supposed to be a Privacy Browser is not making business with Meta -> Facebook, lately i really question the mental health of Mozilla, first a unique identifier, now a partnership with zucking facebook, what's next? Let me tell you something, if you are a privacy company then get the zuck away from companies who don't give a damn zuck about privacy -> facebook, mozilla can NOT simply make a deal with facebook and claim "oh dont worry it's ok your privacy is secure, bullsh!t.

You know what, i have been using Firefox since i first accessed the internet with a webbrowser, now hear this -> one more negative thing from mozilla and that's it, bye mozilla you have lost your way.

While this is only me speaking here, MANY people have already quit firefox because of what mozilla has been doing recently. Continue what you are doing now, and soon your greatest product -> firefox will be dead. When privacy partners with tracking & spyware this is the definition of suicidal behaviour. I really worry about Mozillas Mental Health lately.

I will copy paste this post to a few other mozilla releated forums, let's see how long it stays on before censorship happens.

Here a few comments from reddit users on this topic:

The article says what it says, but we all have a long memory of Facebook/ Rebranded Facebook being a company that is horrible, and not to be trusted when they put out a press release. -Nailed it

I’ve been using Firefox since like 2002. I never stopped. I really hope I don’t have to soon. I will give them the benefit of the doubt. -Nailed it

Facebook is one company you should keep away as far as possible. -Nailed it

Then read the article, and see that this is a case of Mozilla working with Meta to maintain privacy. -This person must have mental issues, time to see a doctor asap!

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I am embarrassed please let me what should I have to do.

I do not want the new color browser. I absolutely detest it. I want to go back to what it was, normal. How do I get this hideous green color off the top of the browser

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Edge works fine. I'm online, but Firefox isn't.

I tried reinstalling, which appeared to work. With the new install, I was only able to open the app with the administrator option, which didn't bother me. All my bookmarks were in place and settings and extensions showed as I've had them for years. Unfortunately, all I can do with newly installed Firefox is look at it. I can enter an address manually, but no response other than showing my typing. No bookmarks will open. Browser Menu items appear to open, but mostly do not follow to their content pages.

I did get to the Mozilla troubleshooting page from the menu, and tried a refresh, which of course eliminated my security extensions and bookmarks, but had no other impact on the program. It still looks like Firefox, but is an empty shell. (See troubleshooting information pasted in place below.)

I've never seen anything like this before with any app. It has been days since my last windows update, BTW. There were no problems with it. Everything else is OK with this computer. Firefox just turned into an empty shell, but everything else is normal.

I've been using the Mozilla browser since Netscape. I strongly prefer Firefox to any other browser. I can live without it, I guess, but I won't be very happy.

Has anyone else encountered this dead Firefox situation? If so, what fixed it?

Cannot access banking website - get page that is all type-written down the left side, credit card site says I need to up date my browser, computer says it is up to date; downloaded and reinstalled firefox - no change i don't know what to do next

In the last few weeks Firefox will not open even when using admin rights. NOTE: I have followed all available posts including multiple uninstalls (complete), deleting Firefox folders, reinstalling, etc. There have been no major (or known) changes to my Windows 10 Pro system. I run Heimdal Thor and Kaspersky antivirus protection and there have been no conflicts running both at any time. I also use Acronis Protection (I know it may seem like overkill but it works). I have turned off each of the above and Firefox still does not open. Firefox runs with no problems on my personal and work laptops. I am CompTia A+ Certified so somewhat knowledgeable (a little knowledge is a dangerous thing!) and have run sfc /scannow with no issues noted. Plus, two Heimdal support reps have logged onto my system, attempted to find a solution, found no issues with my system (Omen 880 even though I don't game). My wife is a dedicated Firefox user and wants it back.

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested.

I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps.

So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated.

I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere?

Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button?

Frustrated.

Thanks.

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

i click on the download folder in firebox and doesn't open as its used to.

i already did the "refresh" and didnt word

if someone has a idea how to fix this, thanks

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (picture) is supposed to show up is blank. The rest of the site loads.

Well, I have applied all the options about proxy settings with the same result of long time for opening websites when first start of firefox. During these months I took notice to the one point, i.e. if I open website using firefox in the earlier morning there is no problem with the speed of opening as well as if I open another browser of edge the last one opens website without any delay. So the challenge of long time opening websites when the first start of firefox is still in force. How to resolve this?