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I can't delete and replace Roaming>Mozilla>Firefox with a backup copy in Windows 11--other program using error.

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error. I have done this many times before… (read more)

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error.

I have done this many times before in Windows 10 and it always works beautifully. In Windows 11, however, I get an error about another program using a file in the folder. If I try to delete the folder I get a message about needing permissions from user (for clarity, the user account is an administrator). Now I am also very familiar with Windows permissions. I checked and administrators already have full privileges on the folder. Even if I explicitly add my particular user, nothing changes. I have done some other sleuthing but nothing helps identify the problem.

A bit of context – I just bought a new Dell, rather high-end and expensive laptop so I am really not amused at the fact that I can't just port in all of the stuff in the Firefox folder so I don't have to lose everything related to Firefox from my previous laptop. I do nightly Acronis backups so I have the folder and files but somehow Windows 11 is not letting me do my usual substitute backup copy of Firefox folder for new fresh-install Firefox folder.

Please — help — I had hoped that I could use the Acronis Universal Restore feature to move everything over from my old system to my new hardware — I've done that before. Unfortunately that wasn't an option given that the new machine comes with Windows 11.

I see other people have been having problems related to this folder with Windows 11 but I don't see any solution — again, please help!

Thanks for any help resolving this!

Asked by Jerry Paquette Prieš 5 dienas

Last reply by Jerry Paquette Prieš 2 dienas

firefox for windows 11

Hello all. One of my 3 devices does not show up under the "connected devices" window. It's my Samsung A71 smartphone. It hasn't shown up for over 2 1/2 years. I have auto… (read more)

Hello all. One of my 3 devices does not show up under the "connected devices" window. It's my Samsung A71 smartphone. It hasn't shown up for over 2 1/2 years. I have auto updates set up, I have sync set up, and I have checked settings. I don't know what else to check; I have been all over the place, checking. So, my question is this: how do I manually add it in? What happens after that, can I still sync it, but does that have to be manual, also? Much thanks.

Asked by Erica Adamick Prieš 2 dienas

Firefox for Linux no longer downloads .desktop files correctly

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no lon… (read more)

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no longer downloads correctly. Instead of getting a .desktop file, I now get a .desktop.download file and the file will not run. This appears to be an issue with Firefox because the file downloads and runs correctly if I use Chrome. It also worked just fine in Firefox before version 119. Any help that you can provide would be greatly appreciated

Asked by kseguin Prieš 2 dienas

sending emails

During the week-end my email stopped sending emails. It asks for a password but even with a new password it will not send. I have worked with my email provider but all t… (read more)

During the week-end my email stopped sending emails. It asks for a password but even with a new password it will not send. I have worked with my email provider but all they can suggest is to contact you or to reinstall the email program. What can you suggest or is this enough information?

Asked by triman1 Prieš 2 dienas

Different passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks! TL;DR - how can I safely remove the synced contents from one device and then resync it. Currently, the contents across devices is different after a sync.

Asked by SJW211 Prieš 5 dienas

Last reply by SJW211 Prieš 2 dienas

Can't find my email address password on my password saved folder

Good day, Trust this message meets you well. A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out … (read more)

Good day, Trust this message meets you well.

A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out this morning and we have been trying to recover her account but couldn't as she can't remember her password again.

We tried to check the saved password for the details but couldn't find the password again. Can you please assist?

Here is her details: Name: Ijeoma Jane email address: i*****3@gmail.com (moderator's note: email is redacted for privacy reason)

Please let me know if you need additional information.

Thank you.

Asked by temmylateef Prieš 3 savaites

PLEASE FIX SAVE AS

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and inste… (read more)

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and instead defaults to "save file to" which over rules the checked box for "Always ask you where to save files" and then also auto opens attachments in pdf... PLEASE STOP IT MAKING GOD DAMN DECISIONS AND FIX IT

Asked by peter w Prieš 2 dienas

Open All Bookmarks

Hello! I'm trying to configure Firefox not to switch from the current tab, when I open multiple bookmarks by either middle click bookmark folder or right click the bookma… (read more)

Hello! I'm trying to configure Firefox not to switch from the current tab, when I open multiple bookmarks by either middle click bookmark folder or right click the bookmark folder and select Open All Bookmarks. I've already set about:config browser.tabs.loadBookmarksInBackground True browser.tabs.loadDivertedInBackground True browser.tabs.loadInBackground True

If I'm browsing a page, and then decide to open several bookmarks that are in a bookmark folder, either via middle click or right click->Open All Bookmarks, Firefox will still switch to the first open bookmark.

I've tried Shift+Middle click and this one opens the bookmarks, without switching from the current tab. And Ctrl+Shift+right click->Open All Bookmarks and this one opens the bookmarks, without switching from the current tab.

So how do I configure Firefox to just use middle click on a bookmark folder, and then not have it switch to the first open bookmark? Thank you!

Asked by vlasic.vojislav Prieš 1 dieną

no access to my online accounts

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic com… (read more)

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic company. I have accounts with both and CAN NOT even get to the "members sign in page" what is going on? BTW I have tried to read all the info posted on Mozilla and it doesn't make any sense to me at all as I am NOT... NOT... and IT technician, merely an end user.

Asked by jasutton100 Prieš 1 dieną

Some local plaintext files in latin encoding rendered with japanese font settings

A certain set of plaintext files are rendered in a weird way when opened in Firefox. Some plaintext files are rendered "MS Gothic", which is the default monospace font f… (read more)

A certain set of plaintext files are rendered in a weird way when opened in Firefox.

Some plaintext files are rendered "MS Gothic", which is the default monospace font for plaintext files in Japanese encoding. (Also, if I change font.name-list.monospace.ja to "monospace", the font changes).

However, the files are not in Japanese encoding, they do not contain a single character in Japanese encoding. Since the files are local, they have no HTTP headers to determine the encoding, so Firefox must have guessed the encoding somehow. How can I stop firefox from detecting those files as Japanese while they are not?

Also, I noticed that this issue happens only with long files. The shorter a file, the less likely it is that Firefox renders the file as if it had Japanese encoding.

Since I cannot reproduce the issue with smaller files and the files contain confidential information, I am unable to provide a minimal reproducer.

As a workaround, I could change font.name-list.monospace.ja, but this would change (potentially break) rendering of Japanese websites.

I'm using Firefox 124.0.1 on Windows 10, although this issue has been present for at least some months (at least 4 firefox releases).

The screenshot shows an excerpt where the text "C:\Temp\2024-" is partially rendered with Japanese glyphs and fully rendered with "MS Gothic" font which is hard to read with ASCII characters.

PS: I [censored] some of the information in the "Troubleshooting Information" field below.

Asked by christian.stadelmann Prieš 1 dieną

Win.Virus.Zard-10023240-0 within Firefox Setup .msi

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file… (read more)

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file Win.Virus.Zard-10023240-0. We believe this is a false positive, but was wondering if you could provide more insight into what Win.Virus.Zard is within the build?

Asked by william.swartz Prieš 2 dienas

Last reply by william.swartz Prieš 1 dieną

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson Prieš 3 dienas

Last reply by Lisa Pearson Prieš 1 dieną

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R Prieš 1 dieną

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar Prieš 1 dieną

Securely Syncing Firefox Data Across Multiple Devices

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to m… (read more)

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to make sure that my sensitive information remains protected throughout the syncing process. Can anyone recommend a secure solution or provide guidance on the best practices for setting up Firefox sync? Additionally, I'm interested in learning about any potential privacy considerations I should be aware of when using this feature. Any advice or recommendations would be greatly appreciated. Thank you

Asked by voice news3311 Prieš 1 dieną

tango brodcast pc on firefox

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back s… (read more)

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back shortly ... reload

Asked by doommax2 Prieš 1 dieną

Cookies on Start/Home page

Hi, I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. T… (read more)

Hi,

I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. This does not happen in Private Navigation, which i almost never use.

For me this is rather strange, I do not visit these shortlinks and already being tracked by those cookies. How can this be changed?

My settings are to clear all cookies and history at closure. Subquestion: Do I need to choose Options/Close or does this also work by clicking the X in the right upperhand corner to close Firefox.

Hope someone can shed some light... Lasco

Asked by orsettodiarco Prieš 1 dieną

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh Prieš 23 valandas