Firefox Support Forum

‘Why when I open firefox, it now opens as a small window in the top left corner of the desk top and I have to open the double window and then open the large window to get it on the desk top?’ for ‘Firefox’ Thanks, Bill

I personally know of 5 people, including myself that have had nothing but issues with the latest update to Firefox, from crashing, not being able to type, not being able to reply to emails, to not being able to use it at all. Mine also didn't save any of my passwords or saved sites :(

I have tried for 2 days to find some way to contact Firefox, but getting absolutely no help.

If anyone knows what's going on or how to fix it on all these computers I'd really appreciate it.

all of a sudden i click on private window and it will not open as private a regular window opens please help i do not understand why all of a sudden everything is changing

This has happened for so long and is what is keeping me from using Firefox, making me want to uninstall it sometimes.

Most people don't leave their Volume Mixer open, but some do, and I rely on it quite a lot. Wasn't too much of an issue because it only happened when I used Firefox. Recently.. Starting some several months ago maybe even a year. Firefox will now create instances in the Mixer even without launching it. I haven't used it in weeks and yet every day there's more instances in my mixer.

It's hard to be polite because of my major frustration with these issues which have been going on way to long...almost a year. It started with an "upgrade"....went backwards not forward in function...when certain emails from places I've subscribed to came thru with no images, just verbal highlights. Clicking on those links to read more ended up with the New Tab thing moving back and forth forever and then I get the note "Secure Connection Failed:PR_END_OF_FILE_ERROR. It did this, the first time, for almost two months and then suddenly cured itself. Next time an upgrade happened I was back to square one. Time line for self fix was a bit shorter, but well over a month. Ditto several more times. I did all the looking and reading and nothing offered helped resolve this issue. More recently...the last month or so...I get ZERO images on incoming emails, regardless who, what, when sends them. For instance, I got a poster, announcing an upcoming art show. I got nothing but blank boxes. Having had this issue with other emails, I've learned that I have to create a forwarded email in order to see any images. I'm still dealing with the inability to open articles, web sites, etc, from and email or other site I'm looking at that may have something of interest. I'm about to pull the plug on FoxFire if this keeps up!!!!

Hello, I listed this is the "Other" section because it involves more than just installation of Firefox. I am using version 97.0.2 and will be installing the most current version within a day or so. I have NO issues with the current version, nor expect any with any future updates I install. With that being stated I will ask my question...

I have a CCTV setup at my home that have the feature of web remote viewing and control. I don't use any other browser other than Firefox...have uninstalled both IE11 and Edge, blocking Edge from being reinstalled. I can NOT use the CCTVs remote web feature because their software is out-dated and I suspect unsupported any longer. I have already downloaded and installed the Firefox required web plug-in but the version of Firefox is TOO NEW. The Software suggested that I install an older version of the 32-Bit Firefox, version 56 or 57 if my memory is correct...

I current Firefox is 64-Bit, installed on the C Drive. Can I install a second Firefox, 32-Bit on perhaps my D or E Drive without corrupting my 64-Bit install and profile? I understand that doing so, and using the older version then there would be a security issue fore prolonged browsing. But, when using this older version to access my CCTV...once done, I would no longer browse with that older version of Firefox. A temporary and quick solution. A 10 minute browsing in a once in a great while exception.

Your feedback and support would be greatly appreciated?

~PB1

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the verification would normally appear are blank, white. I open google chrome and they are readable. What setting in firefox needs to be restored to make these verification options readable? This issue just started in the last hour in firefox.

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

After updating FF to version 99.01, suddenly FF Messed up the Menu Bar. Now my Menu Bar at the very top is cut off. Can't see the top 50% of the buttons, when FF is maximised - as usually.

GoodDay to you All,

Website with a picture, right-click, save picture as, choosing a directory.... ... and then, normally, if there are already 3 other files in the chosen directory, let's say: house_1.jpg , house_2.jpg , house_3.jpg , and I would start with typing "hou" for a filename, then normally FF would make a "suggestion-list" under the "filename:-box", like: house_1.jpg house_2.jpg house_3.jpg

... and I would be able to click on one of them, and change the name into house_4.jpg.

But, alas, there is no more suggention-list since this afternoon. I can only type a name for the file, and that's it.

Can someon please help me restore this "save-as-suggestion-list" ?

Kind regards from the Dutch Lowlands

Cannot mute any video/audio player on any website in Firefox, also attempting to mute a tab has no effect on audio, which continues to play. For example the audio controls on YouTube do not function. Attempting to lower the volume does not work, nor does attempting to mute the player. I also experience this on Twitter and Twitch as well as any other website I visit to consume video or audio media. This issue is exclusive to Firefox on my system and is not present it Chrome or other Chromium based browsers.

G MAIL WILL NOT LOAD. IS THERE A VIABLE ALTERNATIVE TO GOOGLE'S G MAIL & ITS SEARCH ENGINE? PARDON THE CAPS BUT IT IS THE ONLY WAY I CAN SEE WHAT I HAVE TYPED. I AM NOT SHOUTING. THANK YOU - GPB

When attempting to add an Ipad to Mozilla vpn I seem to have created a new Firefox account with the same primary email address as my original (all of my profile is unset). When I now login to the account I end up in the new account and cannot access the original. However, when I try and delete the new account the new password is rejected and I suspect it wants the password from the original account - I do not want to test this as I do not want to lose my vpn. I am sure that there is confusion between the new and the old since I cannot set up the new account with the same secondary email address as the old one as it claims a user already has an account with this secondary address.

Any ideas on how I can get rid of the new account, if it is new, or clean it up so that I can restore it to the original ?

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

I quit Firefox after using it this morning. Then launched it again and now cannot connect at all to the internet. Went through Norton 360 with Lifelock to see if something was blocking the connection and they could not find a solution.

I have a MacBook Pro with Mojave version 10.14.6

Please advise as I do not want to loose all of my bookmarks etc.

Just upgraded FF to V99.xxx I am no longer able to login into my credit union account which has worked flawlessly in previous versions of FF. The 2 step authentication when entered, just sends me back to login again. A very repetative process whereby the 2 step authentication is not being recognized, thus back to login over and over again!

The process works correctly using Safari

MacOS 10.14.6, FF 99.0.1

Thanks

I am trying to upload a file to my accounts online software. and I am getting the above message. I Every month I upload files and this is the first time that this message has appeared.