Firefox Support Forum

Hello,

I'm using Firefox 91.4.1esr (64-bit) from Debian repositories on Bullseye. Every time I open Firefox, a window with a greeting message appears ("Say hello to a new Firefox"), and it doesn't matter if, as asked by that window, I choose a theme or not. Is this issue related to my settings? Is this a Debian issue? Is it possible to stop that window from reappearing?

Thanks in advance. And many thanks for making Firefox (I've been using it for so many years I can't recall when I tried it for the first time).

Esteban

Hi, how do we set Firefox 97 to use the os/system print dialog?

Before Firefox 97 we could change these settings in about:config:

print.tab_modal.enabled = false widget.use-xdg-desktop-portal = true

But they are both gone now.

There is now widget.use-xdg-desktop-portal.print, which is an integer (2 by default).

But no matter what integer it is set to, we still don't get the os/system print dialog.

We are using Arch Linux, but we don't expect that to be of any importance -- after all, it worked before Firefox 97.

Thanks for your time :o)

Hi all, due to the occurring problem I cannot select topic to describe best my type of question:

Description of fault: Using Open Suse Leap current version 15.3 (KDE) with all patches installed (zypper dup: no action required) In either thunderbird and firefox application (but e.g. not in dolphin or k3b or gimp...) I have following problem: When pressing any entry in File ... View... bar I do not get a visible dropdown menu to chose from Firefox specific: When I try to use a bookmark folder in the bookmark bar there is no visible dropdown menu to chose from When I try to chose from a dropdown menu inside the content of a web site i will get no visible feedback at all.

BUT: when I want to chose a bookmark that should appear in a dropdown list and I move the mouse to that remembered position I see in the lower left corner the bookmark's address and I can chose it! The same happens with the dropdown menus from the the File.... View... Help line. I am able to chose a command once I remember where to point to.

So I guess all what is missing is the overlay plane where the menu contents reside.

This problem occurs in 95% of the time I use both applications, BUT there are 5% of the time where everything works like a charm. I have no idea what i do differently in that usage. Whenever Firefox works normal, also thunderbird does. Is it somehow a KDE releated problem?

How can I fix that problem? Any hints?

Thank you

Johannes

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop ups without authorization, even from legit websites like the login pop-up windows when doing a sign in in Google, in those cases to allow the windows it's needed to click on the lock icon next to the URL bar and allow it from there. The problem is that I don't remember the name of that setting and I have spend an hour looking for it on Google.

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent Destination file. My question is why is it Invalid symlink and what can I do to fix it? Here is what I get: Lock In symlink folder /home/butch/.mozilla/firefox/6q1a4nt2.default-release 127.0.1.1:+2708 type of error Non-existent Destination File 2022-03-08 21:15:25

When I deleted it wouldn't open so I had to completely reinstall it. My Email address is: [removed email from public]

Butch Owens

OS: ArchLinux DE: i3wm, X11 GPU: GTX770, Kepler, proprietary nvidia driver Firefox version: 98.0(64-bit)

Hi! Since updating Firefox to 98.0 I've been experiencing sudden performance drops(lags/freezes/stutters) while scrolling. `about:support` page shows that compositing is `WebRender`. The issue occurs with fresh profile without any addons installed and also in `firefox-nightly`(100.0a1). However, scrolling is totally smooth in 97.0.2 and earlier versions of Firefox.

What changes in Firefox 98 could cause this, and are there any settings in `about:config` I can try to tune to solve the issue? These are the settings I've always used, and, as I mentioned, scrolling was smooth before 98.0:

gfx.webrender.all = true general.smoothScroll.mouseWheel.durationMaxMS = 400 general.smoothScroll.mouseWheel.durationMinMS = 200 mousewheel.min_line_scroll_amount = 40 mousewheel.system_scroll_override.enabled = false

To post on this support forum I just created a Firefox account. The system then emailed me a verification code to check my address. While nearly the entire email was in English, the time seemed to be rendered in Greek. This seems a bit odd to me. My browser is set to English, with no other languages present. My IP address is in the Netherlands. See the contents of the email below.

Cheers, Maarten

Copy/paste this code into your registration form. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌‌ Firefox logo Is this you signing up? Firefox on Linux 's-Hertogenbosch, NB, Netherlands (estimated) IP address: 45.95.64.129 Πέμπτη, 17 Μαρ 2022 8:05:45 ΜΜ (CET) If yes, use this verification code in your registration form: 195505 It expires in 5 minutes. This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Mozilla Privacy Policy Firefox Cloud Terms of Service

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to version 98, firefox ignores those settings. Nothing has changed in my firefox settings, my about:config, or system settings. But now the scrollbars are barely visible low contrast narrow bars that are unpleasant to work with, and I can't figure out how to change this. suggestions? tnx

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

I had a number of tabs open today (~40). Because Firefox started to malfunction, I had to restart Firefox. It happened to me before and I knew that I can restore my previous session so I safely closed the tabs.

When I restarted it, I opened a tab and then I tried to open the Application Menu, but accidentally closed the window. Now, when I've re-opened Firefox and attempted to restore the previous session only that last tab appeared.

Is it possible to recover the pre-previous session? I use Ubuntu 18.04. Where is this information located? and how can I retrieve it?

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Basically, a requested relaunch blanked my profile and I can't get it back.

I have a lengthy workaround that will take over an hour to fix from backups, before this incident, but I'd really like to understand what's going on. How can my add-ons, bookmarks, history, logins, etc. be gone? If I did a refresh on purpose, why would my shortcuts remain intact? And, I started by backing up my profile folder to a neutral spot, so why isn't replacing it reversing the changes?

As background: The "about:profiles/Restart With Add-ons disabled" button brings up a small button dialogue to choose "refresh" or default "open." I selected "open" because I didn't want to fix my profile and assumed I would relaunch with only add-ons disabled, so this was a potential point of screw-up. I assume selecting "refresh" would reset application defaults and make a mess exactly like I find myself in now. Shouldn't "Restart with Add-ons disabled/Open" relaunch a temporary and reversible state? Doesn't "refresh" prompt a new default profile?

Considering evidence only, it appears I did something to roast my profile before I backed it up, but that's strange and really out in the weeds, and I'm assuming I wrecked it with my current activity.

The default profile name and path are correct. My shortcut links and labels that I use for a home page are intact but with icons missing, the same appearance as if I deleted the cache; is this detail part of application settings and not profile?

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

I installed Rust on my laptop and want to browse to the documentation which is installed at file:///home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html. I try to open this in Firefox and this fails with the message: Access to the file was denied

The file at /home/lochlann/.rustup/toolchains/stable-x86_64-unknown-linux-gnu/share/doc/rust/html/intro.html is not readable.

   It may have been removed, moved, or file permissions may be preventing access.

I have read permissions on the file. No matter, it fails. I try to open the file using Firefox and navigate the directory structure rather than typing in the location. The file opens in the browser, the location is listed as file:///run/user/1000/doc/1f137432/index.html. Can you explain to me why Firefox cannot render a file that is where i put it and has appropriate permissions yet can render the same file where I did not put it? I have always been a fan but this looks more like a virus than I am comfortable with.