Firefox Support Forum

When I try to log into chase.com, I'm told my (FireFox) browser is out of date, but I am running the latest version. What can I do?

I am a longtime user of Firefox. When I started with it, I was under the (apparently false) belief that the main bookmarks folder was "other bookmarks". Consequently, all of my important bookmarks are contained in this folder. I just bought a new computer from Dell, and I find that I can not import the Other Bookmarks folder into the new computer. What I would like to do is delete the contents of the Bookmarks folder, then transfer the contents of the Other Bookmarks folder into this. I know I can do this one by one, but it will take a LONG time. Is there any way to do this in bulk? Thanks.

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

How do I upload a font I have installed on my computer to firefox? Its already a TFF file (true type) and I've uploaded it to the system. It won't show up on the firefox font dropdown menu though. How do I fix this? PS: I'm no coding expert please keep it simple

whenever I search something that (is / sounds like) a product amazon links or other online shopping links show up as the number 1 results after a short delay. I have been redirected to amazon many times when I tried to click the #1 result but the amazon link pops up where the #1 result was.I have uplaoded 2 images the one where steam is the #1 result is what i want it to be, the second Image is what happens after a short delay.

Hello,

i recently want to check something in Firefox and noticed that in about:third-party where some modules were installed. I have no knowledge about these kind of stuff. There were like up to 10 modules with the sign that there were not signed.

So I wanted to check it on the next day. But these modules disappeared now.

The questions are: Is it normal that these modules disappear? Is it normal that some module are unsigned?

Thanks for help!

Sorry! 0 results found for ‘With the update installed today 4-14-22 my tabs would not restore. Solution present via google are 3 years or more old and not applicable. Please help me restore my previous tabs from yesterday’ for ‘Firefox’

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows defender caught a trojan but removed it right away all other places i have been were fine today what happened to my firefox and duckduck go etc

Hi,

Starting few days ago, to have on Firefox browser and Google.com as URL to search, some widgets/links right below the search box. Mention that I've tried to uninstall the latest Firefox version, clean the %appddata%, clean the disk, delete old folders everything I could, still showing up as you see in the image. The screenshot was taken on fresh Firefox install, not even signed into Google account nor Firefox. No preference setting were made on the new fresh install, nothing. How would be possible to get rid of that please? It is so annoying.

Any other browser that I use like Edge, Chrome latest version, non of them does that, being signed in or not on Google account.

Thanks a lot.

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

Looking for free border designs, and have found the add-on easy search tool required for most of them. Their web site has the add-on for Firefox, but how safe is it? Thanks.

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

• Version 100 and higher work correctly in trouble-shooting (safe) mode
• Refresh does not resolve the problem
• Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
• Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
• Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
• Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
• I have not tried removing any Mozilla registry keys

A recent update to Firefox browser seems to have changed how caching works for websites. I've noticed it mainly with Reddit and their 'random' feature. I can only go to one random sub-reddit and then from that point forward it will only go to that same sub-reddit when I hit the Random link. For instance if I hit random and it takes me to say www.reddit.com/r/Ohio/ then from that point on I only get the Ohio sub-reddit when clicking the Random link. If I clear my cache and reopen Firefox I again get one click on Random and then any further clicks take me to the first, random sub-reddit.

This is not replicated in Microsoft Edge or with Firefox in private windows. I have disabled all of addons to see if one of them was causing this behaviour but it made no change.

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

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additional reports in image attached.

If you can help me...BLESS YOU!!!

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let me know what information about my install I can give to help.

OS version: windows 22000.593 Firefox version: 99.0.1 (64-bit)