Firefox Support Forum

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

I am trying to use OBS Virtual camera, I am resetting permissions of camera access, removing cache and data to be sure, and selecting it but it still doesn't let me use OBS Virtual Cam and selects Built in cam automatically does anyone has any solutions ?

when I enter for first time I can select and i select OBS Virtual Cam and I click on Allow and then next window pops up and it doesnt let me select anything else...

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?

Sometimes when I open a new tab and start typing an address, the tab disappears as if it never existed. Don't know how to replicate it, as it is random and happens just often enough to disturb me. Also not sure at which point the tab dissappears, while I am typing or when I hit enter.

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do.

I even tried login with username and password apart from google sync. It still didn't worked.

Hi, Following https://support.mozilla.org/en-US/questions/1199797 where I can't reply.

The provided solution isn't enough (in my case, the certificate was already there, although there were intermediate certificates without websites allowed - I added that trust, as well as imported more corporate root certificates but I'm not sure any of this was necessary).

Anyway, many web pages didn't work, as all http requests beyond the original one were redirected through zscaler proxy 2-factor auth. All js, css, images came back with a 307 and the corporate authentication page, immediately followed by a call to the redirection, coming back as 200 ... but with the same auth page. I saw that the original request (the base html) was always sent with "ssm_au_c" cookie but page resource requests were not.

I did solve the issue. I had to change the tracking protection options from "Standard" to "Custom" and uncheck "Cookies". Now everything works.

I don't really need an answer but, as others may have the issue and I can't post in the original thread (which is archived), I figured that I should post it somewhere. However, if there is a way to keep tracking protection in place and only add an exception for ZScaler, that'd be great. Adding "zscalerthree.net" in the exceptions didn't do the trick.

After resetting my PC, I reinstalled Mozilla Firefox, but encountered an issue with it. Despite being unsure of the cause, if this problem occurs for a third time, I'm considering discontinuing the use of Firefox and advising others against it. I've lost my bookmarks multiple times, which is concerning. Although I initially attempted to recover my account using my email, I couldn't recall my password. Consequently, I utilized Mozilla's account recovery key. However, even after this process, my bookmarks, which were saved in the toolbar Come back but shortcut labeled "ROW" Bookmarks are not come back. I'm seeking assistance to retrieve them or clarity regarding Mozilla's responsibility in this matter. While apologies are not necessary, I am focused on restoring my bookmarks or exploring options for compensation for the loss incurred.

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 different computers and one is brand new - T T T T TTT , I have narrowed it down to Firefox, when I minimize it will do it, then opened and it stopped and min. then start, repeeat - now it does the TTTTT all the time with it open or minimized. What is going on?

How do I figure out what this all means and how to fix it? www.dorinhawear.com

This website does not supply ownership information.

Parts of this page are not secure (such as images). You are not securely connected to this site.

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

How do I add and keep the Gramerly extension in Firefox browser? I have added it many times but it often just disappears for some reason. I'm sure this happens just to piss me off, but perhaps there is a way I can get it going again. Please advise. Thank you!

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies.

How can I stop this?

Is this Which? or FF?

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different on my 2 PC's" in the archived Q&A section.

I love the Password manager and this is my main source to keep track of the 1000's of passwords we have to have to operate nowadays and they are easily accessible. It was always my issue that I felt they were very vulnerable as I had not turned on the Password protection due to bad past experience with not properly understanding the feature at first and being locked out of all my passwords or so it felt. I have now re-established this option and feel more secure(maybe foolishly). But, I believe there is a serious security flaw in Mozilla. I can understand that you offer the option to have different password on a per device basis. However I feel the implementation of this is very dangerous and can inadvertently expose all my passwords without my consent.

When I opened my new computer, I did set-up Firefox as my primary browser and enabled Syncing data. I made the foolish assumption that Syncing my password would offer me the same protection as the one I have on my main PC. I was surprised not to be asked for my main password when opening the browser nor do I recall been asked to set-up one new one for the new machine.

If my profile says that I want my passwords to be protected, I would at minima force the same default on any new browser install and require either authorization and / or verification from the original or another previously registered device before sharing the passwords. Passwords should be protected by default as defined i my profile. Otherwise, if my Firefox account is compromised, I will automatically expose all my passwords to anyone.

I do not recall, because I do not install Firefox everyday, but on my Android device, I was not asked whether I wanted to protect my passwords or not. They were by default or so it felt. Yes, they do not use my main password, they rely on my bio-metric info. So, there is a basic layer of protection. Why not in Windows?

Your thoughts?