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  • Archyvinta

Windows 11

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I ope… (read more)

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Asked by langanj2 Prieš 9 mėnesius

Last reply by TyDraniu Prieš 9 mėnesius

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 Prieš 4 savaites

Last reply by jscher2000 - Support Volunteer Prieš 4 savaites

  • Archyvinta

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee Prieš 9 mėnesius

Last reply by cor-el Prieš 9 mėnesius

  • Archyvinta

Downloader not working

Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happen… (read more)

Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

Asked by anton.darby Prieš 9 mėnesius

Last reply by anton.darby Prieš 9 mėnesius

Login Logout Requires FF Restart

Hi. When logging into my account at NameSilo, it logs out immediately. One would think it has to do with their site. But it does not happen with Chrome or Edge. With F… (read more)

Hi.

When logging into my account at NameSilo, it logs out immediately.

One would think it has to do with their site. But it does not happen with Chrome or Edge.

With Firefox, login happens, then immediately it logs out. Procedure can be repeated ad infinitum.

When simply closing down and reopening the browser, it works, i.e. each second restart it works.

What could be the reason for this predictable problem?

Thank you for your wisdom in advance!

Asked by spdgnzls Prieš 5 mėnesius

Last reply by spdgnzls Prieš 5 mėnesius

  • Archyvinta

How to show more pages when I right-click the "back button"?

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do… (read more)

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do so.

So how to show more pages when I right-click the "back button"? Or is there any way to go back to the 1st page of the tab?

Asked by hahahaha Prieš 9 mėnesius

Last reply by hahahaha Prieš 9 mėnesius

  • Išspręsta

LastPass is now disabled with every Firefox restart

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can g… (read more)

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Asked by RobertL39 Prieš 2 savaites

Answered by zeroknight Prieš 2 savaites

  • Archyvinta

Crashes and High CPU

While writing this first time Firefox crashed. Win 7, ver 115.0.1 . I've reported multiple crashes lately and asked for response. Firefox causing high CPU. No respon… (read more)

While writing this first time Firefox crashed. Win 7, ver 115.0.1 . I've reported multiple crashes lately and asked for response. Firefox causing high CPU. No response from them. Help

Asked by metaguy Prieš 10 mėnesių

Last reply by Paul Prieš 10 mėnesių

  • Archyvinta

Bookmarks missing

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I… (read more)

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

Asked by Stephen Bus Prieš 9 mėnesius

Last reply by cor-el Prieš 9 mėnesius

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler Prieš 3 mėnesius

Last reply by zeroknight Prieš 3 mėnesius

  • Archyvinta

Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (read more)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Asked by JOE SNAP Prieš 10 mėnesių

Last reply by jscher2000 - Support Volunteer Prieš 10 mėnesių

  • Archyvinta

How to get rid of 'search tabs' icon.

The new 'search tabs' icon is incredibly annoying and distracting. So far, I've found no way to get rid of it or disable it. I already tried using the 'customize toolbar'… (read more)

The new 'search tabs' icon is incredibly annoying and distracting. So far, I've found no way to get rid of it or disable it. I already tried using the 'customize toolbar' action, but the icon would grey out and return to its position, so that was a bust. I've attached a picture of it below.

It is on the right upper corner of my Firefox window.

Thank you in advance.

Asked by hummingbirdmachine Prieš 7 mėnesius

Last reply by cor-el Prieš 7 mėnesius

  • Archyvinta

I am signing into firefox but it is not sendning me a verification code

To whom it may concern. I have downloaded on my other laptop Firefox and now it wont let me sign in because when it has tried to send me a verification code nothing show… (read more)

To whom it may concern.

I have downloaded on my other laptop Firefox and now it wont let me sign in because when it has tried to send me a verification code nothing shows up in my mail box or spam box. I have tried 6 times and nothing. Please fix this issue so I can sync my info. Thanks!

Asked by hisbeauty4ashes Prieš 9 mėnesius

Last reply by Terry Prieš 9 mėnesius

  • Archyvinta

Media has difficulty playing when app is not "fresh"

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and re… (read more)

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Asked by madison Prieš 9 mėnesius

Last reply by cor-el Prieš 9 mėnesius

  • Archyvinta

I can't delete my account

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps … (read more)

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps saying my password is wrong on the second step of account deletion.

Delete the [expletive] account. I'm not jumping through hoops. I don't care if there's a server issue or whatever [expletive] delay you can pull out of your ass. DELETE THE PROFILE.

Asked by SnowzSan Prieš 9 mėnesius

Last reply by Paul Prieš 9 mėnesius