Firefox Support Forum

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result.

Using Chrome or Edge, I can access these sites, first try, every time.

I would be grateful for a fix within the ability of a low tech user.

Thanks.

Tom

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link. I have tested this and it works fine if I copy-paste it into chrome.

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Ever since Firefox update 105.0.3, I have been unable to log into my HBOMAX account. I can get it to work fine in edge, but in Firefox I can click on my account, for who is using, but once I click on myself it will not let me into look at HBOMax video offerings. Any help would be great.

Thanks, [email removed from public]

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the circles aren't solid, but are stripped with different colors. Please see attached image.

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good as it used to be, and I can listen while I perform other tasks (e.g., cook). There is an example at this URL: https://www.washingtonpost.com/opinions/2022/05/24/trump-picks-primaries-perdue-lose-dangerous/

Click "Listen" just above the first text of the article.

This is FF 100.0.2 on Windows 10 21H2 build 19044.1706

I do use the Malwarebytes add-on, but it doesn't work even when I disable it and the FF tracking protection is turned off.

It does work in both Edge and Chrome, with Malwarebytes enabled.

This is very disappointing ...

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" buttons work every time along with the "Helpful" one that also fails to do anything in the Windows version. Just thought someone should know.

Recently, i believe after i was forced to updated my firefox version, i started having graphical issues with Firefox. At first i thought it was maybe a GPU driver issue so i DDU'd all drivers on my PC and reinstalled them. Did not fix the issue. Tried rolling back Firefox, since thats a pain i only fought with it begging about corrupted bookmarks for a bit before giving up on that, Firefox 99 still did the same thing. Tried the same websites on Chrome and Edge, no issues. deleted all the data i could find for mozella and still the same issues with a fresh install of Firefox 100.0.2. Even trying to load this page drops text, adds colours to places and just overall a pain. I'm unsure if Firefox is kind of like Norton and when you ask it to uninstall it doesn't but are there anymore files to delete besides formatting this PC to get firefox working again? If i have to format the PC i may as well switch back to Chrome or try Edge since again this seems focused on Firefox on this PC.

I'll try to list what i've tried again to be clear: - Updated Graphics Drivers - did not fix - DDU'd graphics drivers and reinstalled - did not fix - Rolled FF to version 100 same issues - Rolled back FF to version 99, did not fix - uninstalled FF and deleted all traces of mozella in all directories, did no fix - Go to same websites in Chrome and Edge, no issues.

Unsure of what to try next besides formatting the PC.

When I load Firefox, everything appear for a second and then a lot of the information just disappears.

This includes all links when i search for anything. Basically no content appears.

I have tried everything in this list:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99

Any ideas please.

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash) sometimes break, treating me as if I'm logged out, except when I click to log in it takes me straight to the dashboard. Refreshing can sometimes fix it, making it that most dreaded of troubleshooting pains, an intermittent problem. Should be easier than most though, as this happens roughly about three times out of four, although sometimes I can have a bad run and refresh twenty times or more without being able to actually interact with anything as if I were logged in. And the occasional blog that the owner took advantage of advanced features to have a non-[user name].tumblr.com site, like for example this one simply refuse to see me as logged in at all. I PRESUME this is because the existing tumblr.com exceptions only cover some of the servers tumblr uses to authenticate logins, or something, but even when a blog is not letting me interact with stuff Firefox still says it detects 'no trackers known to Firefox'.

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue?

I'm receiving this error for multiple websites, Macy's is one of them that I can't consistently access. The error message in the subject line and different reference codes appear. I've attempted to use the solution provided in the Help but it doesn't work. This has been an ongoing issue for other websites as well so I have been forced to use Chrome or Edge, which are not my preference. Nothing in the Help or Contributor resolves the issue either. I see the resolution but it didn't work for me.

Please help me resolve this problem because it happens randomly to specific sites. I don't remember them all but I know Macys is consistently blocked.

Thank you

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Gmail activity is blocked, all of a sudden on my Windows 10 PC. Why? I do not want to use Chrome, it is not secure. I don't want to be forced to use my cellphone every time I want to use Gmail. Please explain, and offer solutions, thanks!

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)